Re: Apex Legends Stuttering (Unplayable Game)

by Sachibi
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Original Post

Apex Legends Stuttering (Unplayable Game)

★★★ Novice

Just recently bought a pc less than 1-2 months ago and its a higher end pc. Downloaded multiple games and only have had issues with two. One being Apex Legends and the other being Rocket League. They both stutter hard when playing making the game unplayable and I've tried so many different fixes and nothing has been successful and I'm willing to try and do anything just to get it fixed (For Apex of course). I use the Steam launcher normally but I've also tried using Origin and that doesn't work either.

 

Fixes I've Tried: 

Reinstalling Game

Deleting Easy Anti Cheat And Repairing Game

Updating GPU Drivers (Launching Game From GeForce Experience)

Updating CPU Drivers

Disabling Start Up Programs

Changed Multiple Nvidia Settings In The Control Panel

Changing In Game Settings 

Running The Game Through Origin

 

Videos I've Followed For Fixes:

https://www.youtube.com/watch?v=Fca45YTHXkg

https://www.youtube.com/watch?v=K3hoMh8AmRo&t=125s

https://www.youtube.com/watch?v=61SdYiG3-jw

https://www.youtube.com/watch?v=Zg0qchluxvo&t=79s

https://www.youtube.com/watch?v=26r1eQPpbbk&t=509s

https://www.youtube.com/watch?v=103jcfT9dmc&t=56s

https://www.youtube.com/watch?v=3h9CHr_PAws

 

Many other videos have been seen and watched and followed but I cant find the links to them because they were all posted through different forum threads

 

 

 

When the game stutters my FPS is stable and so is my ping. Ran multiple tests for the CPU and GPU while the game was running and it doesn't seem to go above any normal usage. Had friends look over it and they said everything is running fine on my side and said its most likely something on the game side of things. 

 

Link to video of the game stuttering: (Sorry don't currently have any editing software to make it shorter)

https://www.youtube.com/watch?v=w8tiH9BNl9s

 

 

PC Specs: 

Intel Core i9-11900F

Nvidia RTX 3070-Ti

Samsung 860 Evo 1TB

WD Blue 1TB (2012)

Corsair CMT32GX4M4Z3200C16 4x8GB

Gigabyte Z590 AORUS MASTER

 

Any help would be appreciated, love this game to death and I just want to be able to play it again. (Kind of the whole reason I got this PC was to move away from Console)

 

Message 1 of 26 (3,237 Views)

Re: Apex Legends Stuttering (Unplayable Game)

★★ Apprentice
@TheOfficialAG99 I have the same problema and it's really frustrating.
the game is stuttering a lot but my computer performance looks really good. so, it's pointless make any configuration to my computer cuz the problem is focused on the game and the updates. I really feel sad about EA cuz never do anything and give us poor solutions and try to say always the problem is on our side and they never assume the responsability.
Message 2 of 26 (3,149 Views)

Re: Apex Legends Stuttering (Unplayable Game)

★★ Guide
@TheOfficialAG99 @Sachibi

Hello,

Where it may not look like it on paper that it's a hardware issue, it very well could be.
I understand that parts are not always the cheapest, but have you tried other pc parts that are classified as main components? This will be things such as CPU, GPU, RAM, PSU and see if there are any difference?

- Take two RAM sticks out and Dual Channel them (Space them apart)
- Take All RAM sticks out and re-seat them, try playing it with one single 8GB Stick
- Other programs you may not think to check can/may cause these issues, such as programs related to your motherboard. AORUS or other lighting software can make the gameplay jittery and not playable for some people.
- Make sure you have proper cooling for your PC with enough thermal paste to make sure that if it is a hardware issue, everything internally is running fine.
- If you have apex installed on a hard drive, try moving it to your SSD. I've personally found that having Apex on my SSD is "better" & it will make up for faster load times over having it on a hard drive.

If these problems persist, please reply back so we may further our diagnostics.
Message 3 of 26 (3,144 Views)

Re: Apex Legends Stuttering (Unplayable Game)

★★ Apprentice
@Tradables it's impossible me, my boyfriend, some other friends have the same issue.
and the problem is not focused on my pc. this began with this season.
looks like the game run like this some updates always when a season start.
Message 4 of 26 (3,141 Views)

Re: Apex Legends Stuttering (Unplayable Game)

★★ Guide
@Sachibi Hello,

Where some things come off without a hitch, others come with problems.
The only other thing i can suggest if the first viable options listed above have been tested without any success is to uninstall all apex files from your PC. this includes C++ Distributables that Apex/Origin/Steam require to let the game run. and re-install it.

The more annoying thing would be to make a PC backup and Fresh install windows, downloading chipsets and drivers first, following a clean install of steam/origin and downloading apex from scratch, without using your backup, have you saved it.
Message 5 of 26 (3,135 Views)

Re: Apex Legends Stuttering (Unplayable Game)

★★ Apprentice
@Tradables dude, is not my computer. is not the only thing I play. I know when it's happen and I know there's many ppl already have this issue. and again. is not my computer.
Message 6 of 26 (3,122 Views)

Re: Apex Legends Stuttering (Unplayable Game)

★★ Guide
@Sachibi Most stutters will come from hardware problems/failures
Or a weak connection / a connection that will drop occasionally.
Are you wired or so you use a wifi card/dongle to connect to the internet?
Message 7 of 26 (3,108 Views)

Re: Apex Legends Stuttering (Unplayable Game)

★★ Apprentice
@Tradables wired, we having problems no matter the internet service we use. my conection is 600gb donwload and upload with 4 ms. I even have another internet service at home and my boyfriend another and other friend in other city have this problem too.
just 1 of them dont have the problem and live near to me with the same service I use.
Message 8 of 26 (3,094 Views)

Re: Apex Legends Stuttering (Unplayable Game)

★★ Guide
@Sachibi Are they using their own routers or are you using your ISPs router.
I found that when I was having connectivity issues with apex on wired, it had a lot to do with my isps hardware. If it's a possibility, try swapping your hardware or buying a new router for your own. I find that these give off better results.
Message 9 of 26 (3,091 Views)

Re: Apex Legends Stuttering (Unplayable Game)

★★★ Novice

Unfortunately I do not have any spare parts or the money to change over parts to see if that would work. But I have been over every single part to make sure they are all working properly and they are performing very well. I sat down with someone who works with building/fixing computers and ran multiple programs stress testing and working every part to see if any parts were faulty and it all came back telling us that nothing is wrong. 

 

I have had all programs stopped on start up plus turned all lighting off and that hasn't worked at all.

 

Cooling is sitting at really low temps while running highly demanding games/programs so its not that either.

 

All games are installed on the SSD, only put stuff like documents and pictures/videos on my HDD.

 

I haven't pulled any ram sticks out because I do not know how to take it out let alone put them back in. Or know which slots certain ones go back in. (Not a computer tech person)

Message 10 of 26 (3,044 Views)