Apex Legends Stuck on the loading screen

by SN_TonyAbbott
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Original Post

Re: Still have Infinite Loading Screen even after the patch

[ Edited ]
★★★★★ Novice

Yeah I hope for a fix today Frown

 

EDIT: Now my friend got infinite loading screen as well... he linked steam page on wednesday and today he cannot play anymore. This is getting ridiculous. D:

Message 81 of 1,172 (2,790 Views)

Re: Apex Legends Stuck on the loading screen

Message 82 of 1,172 (46,641 Views)
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Re: Still have Infinite Loading Screen even after the patch

★★ Novice

This is still happening to me as of now. Other accounts work fine just the one I have any progress on is stuck at loading spinner

Message 83 of 1,172 (3,352 Views)

Re: Still have Infinite Loading Screen even after the patch

★★★ Novice

My account also has this issue, and also has steam friends linked. (Although i didnt think it worked)

Can confirm a new account i made works, but thats not where all my progression and £40 spent is...

Can also confirm that logging into my account from a different PC, on a different network, using a different ISP also has the infinite load error.

Message 84 of 1,172 (3,337 Views)

Re: Still have Infinite Loading Screen even after the patch

★★★ Novice
https://www.reddit.com/r/apexlegends/comments/aogzmb/day_2_of_infinite_load_error_respawn_and_ea_qui...

Ive posted this on reddit, maybe we can upvote it and comment on it with same issues and get it some attention. 48 hours with this issue is a joke, and because its not affecting lots of people it has ZERO priority right now.
Message 85 of 1,172 (3,335 Views)
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Re: Still have Infinite Loading Screen even after the patch

Community Manager

I merged several posts together under this one so we have them all in the same spot. 

We've made sure it's been raised up to the proper teams to investigate. If you're experiencing this can you reply back with the following information?

 

Thank you ahead of time for any help you can give us!

Blueberry.png
Message 86 of 1,172 (3,326 Views)

Re: Still have Infinite Loading Screen even after the patch

[ Edited ]
★ Apprentice

 

  • Platform you play on? (Xbox One, PlayStation 4, PC) - PC
  • Your Gamertag, PSN ID, or Origin ID - str0mback
  • When did this start occurring for you? (Day/Time) - 5th of February
  • If you're on PC do you have your account linked up with Steam? - Yes
  • Were you able to play before without the infinite loading screen? - Yes
  • Did you make any specific changes to your Origin client settings or PC just prior to this happening? - No
  • Confirm with YES if you've performed all of these basic connection troubleshooting steps: - YES

 

Message 87 of 1,172 (3,316 Views)

Re: Still have Infinite Loading Screen even after the patch

★★★★★ Novice
Platform you play on? - PC
Your Gamertag, PSN ID, or Origin ID - UrsidaeOfficial
When did this start occurring for you? Tuesday, 5th February
If you're on PC do you have your account linked up with Steam? - Yes
Were you able to play before without the infinite loading screen? - Yes
Did you make any specific changes to your Origin client settings or PC just prior to this happening? - No
Confirm with YES if you've performed all of these basic connection troubleshooting steps:
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/ - YES
Message 88 of 1,172 (3,275 Views)

Re: Still have Infinite Loading Screen even after the patch

★★★ Newbie
  • Platform you play on? (Xbox One, PlayStation 4, PC) - PC
  • Your Gamertag, PSN ID, or Origin ID - S1XEGOD
  • When did this start occurring for you? (Day/Time) - 8th of February
  • If you're on PC do you have your account linked up with Steam? - I tried to. It failed two times when trying, maybe it synced up afterwards, probably did.
  • Were you able to play before without the infinite loading screen? - Yes
  • Did you make any specific changes to your Origin client settings or PC just prior to this happening? - No
  • Confirm with YES if you've performed all of these basic connection troubleshooting steps: - YES
Message 89 of 1,172 (3,274 Views)

Re: Stuck on apex splash screen

★ Novice
I still am
On ps4
Message 90 of 1,172 (3,255 Views)
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