Apex Legends Startup Frame Freeze... HELP!

by LUCKILYRICHNESS
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Apex Legends Startup Frame Freeze... HELP!

★★★ Newbie

Help Needed Immediately...

I have installed Apex legend for the third time, and still have the same problem.
After I run the game, it loads normally till click left mouse button to continue. After a few seconds, the app stops responding and never responds, I waited 5 hours today. 

 

I have literally tried all the fixes I could read, none worked, and I am so mad that I am almost crying.

My PC specs are

Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Ram 8 GB
Graphics Card - Intel HD Graphics 4000

Need the help very quickly, please...

Message 1 of 7 (1,037 Views)

Accepted Solution

Re: Apex Legends Startup Frame Freeze... HELP!

Community Manager

Hey @LUCKILYRICHNESS your GPU would not meet the minimum requirements to run the game.

 

To run the game you would need to meet the minimum requirements for the game: https://www.origin.com/irl/en-us/store/apex/apex#store-page-section-requirements

 

MINIMUM REQUIREMENTS

OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA): NVIDIA GeForce® GT 640
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 22GB

RECOMMENDED REQUIREMENTS

OS: 64-bit Windows 7
Processor (AMD): Ryzen 5 CPU or Equivalent
Processor (Intel): Intel Core i5 3570K or Equivalent
Memory: 8GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ R9 290
Graphics card (NVIDIA): NVIDIA GeForce® GTX 970
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: Broadband Connection
Hard-drive space: 22GB

 

Darko

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Message 2 of 7 (1,011 Views)

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Re: Apex Legends Startup Frame Freeze... HELP!

Community Manager

Hey @LUCKILYRICHNESS your GPU would not meet the minimum requirements to run the game.

 

To run the game you would need to meet the minimum requirements for the game: https://www.origin.com/irl/en-us/store/apex/apex#store-page-section-requirements

 

MINIMUM REQUIREMENTS

OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA): NVIDIA GeForce® GT 640
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 22GB

RECOMMENDED REQUIREMENTS

OS: 64-bit Windows 7
Processor (AMD): Ryzen 5 CPU or Equivalent
Processor (Intel): Intel Core i5 3570K or Equivalent
Memory: 8GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ R9 290
Graphics card (NVIDIA): NVIDIA GeForce® GTX 970
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: Broadband Connection
Hard-drive space: 22GB

 

Darko

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Message 2 of 7 (1,012 Views)

Re: Apex Legends Startup Frame Freeze... HELP!

[ Edited ]
★★★ Newbie

Then there is now way for me to play...?Frown

 

 

Edit : I have seen many youtubers playing with Intel HD Graphics...

Message 3 of 7 (996 Views)

Re: Apex Legends Startup Frame Freeze... HELP!

Community Manager

Hey @LUCKILYRICHNESS they may have a more up to date integrated GPU.


The only thing you could try is to lower every setting to the lowest and try again but there is no guarantee that it will work as you do not meet the minimum specs.

 

Darko 

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Message 4 of 7 (959 Views)

Re: Apex Legends Startup Frame Freeze... HELP!

★★★ Newbie

Yea well... Thanks for your time... Will definitely play once I build a proper PC..

Thanks

Message 5 of 7 (936 Views)

Re: Apex Legends Startup Frame Freeze... HELP!

Community Manager

Happy to be of help @LUCKILYRICHNESS.

 

Darko

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Message 6 of 7 (911 Views)

Re: Apex Legends Startup Frame Freeze... HELP!

★★★ Newbie

Hello I have the same problem and I have all the specs. I tryed to talk and EA customer service and told me to ask it here. After I lunch apex It freeze after the left click to continue. It's been like this since the last patch for gaiden event.  

 

I am on PC and I checked I have all the specs I run everything in Max quality and bigger games as well Idk what that happened. I tryed deleting apex and origin, dowloading it again twice, repair, run as adim.. nothing works. 

Message 7 of 7 (447 Views)