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Re: Apex Legends Randomly Crashing During Gameplay

by EA_Barry
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Original Post

Apex Legends Randomly Crashing During Gameplay

★★★★ Novice

So it's been about four or five days since I've downloaded Apex Legends and everything's been great except for the fact that it crashes randomly with no error code, it just takes me to my desktop. I've tried every solution online and nothing worked. I haven't had this problem with any other game besides this one. If anyone could give me a solution to fix this so I can get back to playing the game I'd greatly appreciate it, thank you!

 

Pc Specs; 

 

Os; Windows 10 Pro 64-bit

 

CPU; Intel Core i5

 

Ram: 8Gb DDR3

 

GPU; NVIDIA GeForce GTX 1070

 

Message 1 of 5 (204 Views)

Re: Apex Legends Randomly Crashing During Gameplay

Community Manager

@Tiqqing 

 

We have an extensive technical troubleshooting post at the following link:

 

https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/m-p/7447308

 

Please go through all of those steps and let us know your results here, thanks.

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Message 2 of 5 (181 Views)

Re: Apex Legends Randomly Crashing During Gameplay

★★★★ Novice

I just did everything on the list and it still crashed.

Message 3 of 5 (160 Views)

Re: Apex Legends Randomly Crashing During Gameplay

★★★★ Novice

 

@EA_Barry  Here's my dxdiag if it helps;

 

 

 

Message 4 of 5 (120 Views)
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Re: Apex Legends Randomly Crashing During Gameplay

Community Manager

@Tiqqing 

 

Thanks for adding that.

 

There are Windows and GPU driver updates available for you.

 

We advise installing all available updates and letting us know what effect that has, thanks.

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Message 5 of 5 (52 Views)

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