Oh god ! NO NO NO ! Me and my gf got our account reseted ... everything is lost. They better have kept the data somewhere T .T I had sooooo much luck on skin drop, i played so much hour of that game (lvl 76 core and lvl 45 for the pass)
Yup same i was playing last night and everything was fine. When i logged on today it wouldn't let me load into the main menu. After i restarted my xbox it said i had an update. Once the update was done i got on and everything was gone. All my stats, skins, progress, my characters and my lvl was reset.
I had over 900 kills with pathfinder, tons of season 1 wins, cosmetics, guns, EVERYTHING GONE. SET BACK TO LEVEL 1. I have brought so many players to this game and am infuriated and dissapointed thay everything coucould just be deleted. Please fix this or I will never give ea a penny ever again
Product: Apex Legends
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Ryzen 7
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? GoP3e
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Starting a match
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? alot
When did this happen? (dd.mm.yy hh:mm) 03-04-2019 19:07 CET
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My account was lvl 50 and got reset to lvl 1
What should be happening instead? ?
Steps: How can we find the bug ourselves? Find why it gets reset to level 1 maybe something wrong with loading the player stats from the server?
Please help us............................