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Re: Apex legends level reset

by FlamingSpark
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Original Post

Re: Apex legends level reset

★★★★ Newbie

Oh god ! NO NO NO ! Me and my gf got our account reseted ... everything is lost. They better have kept the data somewhere T .T I had sooooo much luck on skin drop, i played so much hour of that game (lvl 76 core and lvl 45 for the pass)

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Re: Apex legends level reset

★★★★ Novice

Yup same i was playing last night and everything was fine. When i logged on today it wouldn't let me load into the main menu. After i restarted my xbox it said i had an update. Once the update was done i got on and everything was gone. All my stats, skins, progress, my characters and my lvl was reset. 

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Re: Account Progress Reset

★★★ Newbie

Sam thing happened but on xbox. Really annoying and kind of discouraging. Makes me not want to play the game anymore, but I really enjoy this game

 

Message 412 of 988 (241 Views)

Re: Account got reset back to level 1

★★★ Newbie

I had over 900 kills with pathfinder, tons of season 1 wins, cosmetics, guns, EVERYTHING GONE. SET BACK TO LEVEL 1. I have brought so many players to this game and am infuriated and dissapointed thay everything coucould just be deleted. Please fix this or I will never give ea a penny ever again

Message 414 of 988 (175 Views)
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Re: Account got reset back to level 1

★★★★★ Newbie
This happened to me also
Message 415 of 988 (175 Views)
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Re: Account got reset back to level 1

★★★★ Novice

Same here.......

Message 416 of 988 (175 Views)
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Re: Account got reset back to level 1

★★★★ Newbie
me too
Message 417 of 988 (198 Views)
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Re: Level and battle pass reset

★★★★ Newbie

Same Frown   I was level 99 and was really looking forward to rolling over to 100 today.

Message 418 of 988 (136 Views)
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Re: Account got reset back to level 1

★★★★ Newbie

Same here too. The amount of time used in leveling the season pass tho. Ouch. Help~

Message 419 of 988 (197 Views)
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Re: Account got reset back to level 1

★★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Ryzen 7
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? GoP3e
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Starting a match
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? alot
When did this happen? (dd.mm.yy hh:mm) 03-04-2019 19:07 CET
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My account was lvl 50 and got reset to lvl 1
What should be happening instead? ?
Steps: How can we find the bug ourselves? Find why it gets reset to level 1 maybe something wrong with loading the player stats from the server?

Please help us............................

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