April 2019
Same problem here - bump
April 2019
i am playing on an alienware laptop.I was playing last night just fine and when i came back next day to play, the game did a small update and when i get in the game everything was reset. i am playing on an alienware laptop intel core I7-7700HQ, gtx 1070, 16gb ram,win 10. i demand to be fix because i paid 30 eu for the battlepas i was lvl 45-48 i thing(battle pass level) and i lost everything.caracter lvl i thing 80-81 don't remeber exactly
April 2019
Same thing here got reseted
to lvl 1
April 2019
April 2019
Yup I had only 35 hour in this game got reset as well
April 2019
After downloading an update on my playstation, all of my stats, level, skins, everything got reset. Why did I just play for the last month, why did I buy the battle pass? This company is messing up bad and i see a sad future for this game. It's sad but I may not bother to pick it back up. Plenty of other games out there.
April 2019
April 2019
all reset , lvl , battel pass, and i end up with 2 k apex coin wich is the 2 k i got with the founders pack ... so basically , it's like i'h never played at all
April 2019
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? halomaxs
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. When I log on
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just logged on after updating
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) 3/4/19 1:23pm
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Back to level 1 and I don't have all my skins and heros and everything else I worked for
What should be happening instead? I have my level and all my skins and heros
Steps: How can we find the bug ourselves? Just log on
Please fix this problem I want to play
April 2019
same problems here. my acc is now lvl 1 and all my skins and more are unlocked