Apex Legends EAC timed out ERROR

[BoogieBombs]

The game start and then fails with this error: "The client is not running the anti-cheat, or has failed the anti-cheat authentication: Authentication timed out [1/2].

I've tried several things. like:

* Reinstall Origin and Apex legends, even on different drivers. Move the game, etc...

* Repair Apex-Legends.

* Run as Administrator.

* Reinstall EAC from Apex folder.

* Firewall settings.

* Antivirus disabled.

* Flush DNS.

* All the things that are listed here: https://www.easy.ac/en-us/support/apexlegends/guides/logs/

* I've even reinstalled VC, a a lot of other things listed else where.

The same problem happens time after time, so I don't know what else to do.

My specs:

Win 10 Pro.

I7 980X

Nvidia GTX 970

48GB ram.

Thanks

[BoogieBombs · Accepted solution]

OK, I found the issue. 

It turns out that my ISP give me a public IP address, but the gateway was a private IP, like 172.16.0.1. So for some reason they needed this to manage the PPPOE. I don',t know... So I changed PPPOE to DHCP, it give me a public IP address for the gateway, and now the game works!. So I'm chilling for now.... until my ISP punish me for messing with his network...

Could you take this issue into account? Why would EAC fail given this network configuration? 

Regards!

[Harv_Dude]

Me too, weird because I could play it yesterday (albeit with network rubberbanding).

After trying all the steps in your post, I was able to play and had miraculously fixed the rubberbanding issue!

I closed the game, came back later to find that I couldn't get past the error you describe. 

Win10 home  -  gtx 970  -  i7 4790k 

[DRAAAAAAAAAAAAKE]

Yeah Man it's been happening to me too for the 2nd day now , and I was mad enjoying APEX over Fortnite 

[tmgskyfire]

I tried all the things mentioned above and the game launched for the first time but after that i kept getting that error.

Specs:

i7 7700hq

1050ti 

8gb ram

[Bagerk]

E:\origin games\Apex\EasyAntiCheat

set up doesnt have apex in the list of games to use in the drop down box when you try use it

[Bagerk]

even though it was'nt in the list i ran it and that worked let us know if it works for you also

[EA_David]

Hi, can you post your dxdiags if you're getting this error?

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[psycho_2578]

i have the same problem can't get past the error screen. i was playing the game for first 2 days but now i can't.

[Krappa009]

can you please check my problem, i have i5, nvidia geforce 940M
The game start and then fails with this error: "The client is not running the anti-cheat, or has failed the anti-cheat authentication: Authentication timed out [1/2].

[BoogieBombs]

Yes I reinstalled EAC, Apex is in the list as Respawn Demo, and no it did not work either.