Re: Apex Legends Crashing

by EA_Kent
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Original Post

Apex Legends Crashing

★★★ Newbie

For me apex legends lags every time i play and sometimes it shows error.

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Re: Apex Legends Crashing

Community Manager

Hi @yuppme


What is the full error message you've been seeing? Also, would you mind posting a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. Thank you!

 

 

/Kent

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Message 2 of 4 (212 Views)

Re: Apex Legends Crashing

★★★ Newbie

I always have crash and hang problem every time i play apex legends.I have attached my DxDiag.

Message 3 of 4 (192 Views)

Re: Apex Legends Crashing

Community Manager

@yuppme 

 

Thanks! I appreciate that. Looking through the DxDiag I noticed a few other processes crashing as well. I'm wondering if there might be something else running on your PC that could be causing these crashes. When you've got the chance can you try starting up your PC in a Clean Boot to test and see if that helps at all? That way if there is something else causing these crashes that may help to get around it. 

 

For more information on how to set one up check out the EA Help website. Let me know if you're still running into any crashes after that. Thanks!

 

 

/Kent

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Message 4 of 4 (175 Views)