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Re: Apex Legends Crashing

by Orbnotacus
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Original Post

Apex Legends Crashing

★★★★★ Novice

Here are my crash reports from yesterday and my first one this morning. Frown

 

These happen at any moment. Sometimes (luckily) I'm at the menu, sometimes I'm dropping onto the map, or running around the map looting, or shooting... If my game is open, it has the potential to crash at any given moment. I cannot recreate anything, nor provide you with more detail on "what was happening" in game. Name something, yup, it crashed there. 

 

I know I sound salty. :/  My bad fam, I'm not. I am a bit frustrated, but I still VERY much enjoy this game, and want to help fix these known issues. So I will Start submitting any and all of my crash reports as they roll in. (When I'm playing all day... it's a lot of them.) Hope it helps. 

 

The first 2 are from yesterday, after those I had 2 crashes straight to desktop that did not produce reports. The attached file is todays first crash report. 

 

 

Spoiler

crash:

{

d3d11: 000000000008E990

EXCEPTION\_ACCESS\_VIOLATION(read): FFFFFFFFFFFFFFFF

}

cpu: " Intel(R) Core(TM) i7-2600S CPU @ 2.80GHz"

ram: 16 // GB

callstack:

{

KERNELBASE: 00000000000EBDC0

ntdll: 00000000000A3167

ntdll: 000000000008B5E6

ntdll: 000000000009F7DD

ntdll: 000000000000D856

ntdll: 000000000009E70E

d3d11: 000000000008E990

d3d11: 0000000000181020

R5Apex: 00000000004460B8

R5Apex: 0000000000448C6C

R5Apex: 0000000000449288

R5Apex: 000000000040AC3E

R5Apex: 0000000000402EAD

R5Apex: 0000000000416CCF

R5Apex: 000000000049978D

KERNEL32: 0000000000014034

ntdll: 0000000000073691

}

registers:

{

rax = 0x01007FFD38ABB930

rbx = 0x0000005C6449FA50

rcx = 0x000001BEBEC99FA0

rdx = 0         

rsp = 0x0000005C6449F938

rbp = 2         

rsi = 0         

rdi = 0x000001BEBEC96CA8

r8  = 16        

r9  = 0x000001BEBEC96CA8

r10 = 16        

r11 = 0x000001BEBEC900B0

r12 = 0         

r13 = 0x00007FF7E9021EA8

r14 = 0xFFFFFFFF

r15 = 0x000001BE9D745DE0

rip = 0x00007FFD6B22E990

xmm0  = \[ \[1.9057659e-42, 1.0761972e-42, 2.8025969e-45, 0\], \[1360, 768, 2, 0\] \]

xmm1  = \[ \[0, 1.4012985e-45, 6.0255834e-44, 0\], \[0, 1, 43, 0\] \]

xmm2  = \[ \[768, 0, 0, 0\], \[0x44400000, 0x00000000, 0x00000000, 0x00000000\] \]

xmm3  = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm4  = \[ \[-32768, 0, 0, 0\], \[0xC7000000, 0x00000000, 0x00000000, 0x00000000\] \]

xmm5  = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm6  = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm7  = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm8  = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm9  = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm10 = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm11 = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm12 = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm13 = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm14 = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm15 = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

}

build_id: 1559255962

Spoiler

crash:

{

R5Apex: 00000000002584F5

EXCEPTION\_ACCESS\_VIOLATION(read): FFFFFFFF44E80BB0

}

cpu: " Intel(R) Core(TM) i7-2600S CPU @ 2.80GHz"

ram: 16 // GB

callstack:

{

KERNELBASE: 00000000000EBDC0

ntdll: 00000000000A3167

ntdll: 000000000008B5E6

ntdll: 000000000009F7DD

ntdll: 000000000000D856

ntdll: 000000000009E70E

R5Apex: 00000000002584F5

R5Apex: 0000000000258B39

R5Apex: 00000000002F735B

R5Apex: 0000000000315191

R5Apex: 00000000002F7B07

R5Apex: 0000000000492576

R5Apex: 0000000000492967

R5Apex: 00000000004911F7

R5Apex: 0000000000492F22

KERNEL32: 0000000000014034

ntdll: 0000000000073691

}

registers:

{

rax = 0x00007FF7C6570000

rbx = 212       

rcx = 24        

rdx = 134901 // 0x00020EF5

rsp = 0x00000049AD76DB20

rbp = 0x00000049AD76DC20

rsi = 0         

rdi = 0x0000023347D81F80

r8  = 0x00007FF7C7CCD180

r9  = 0x00000049AD76DBF8

r10 = 49        

r11 = 6         

r12 = 0x00000049AD76F8B8

r13 = 0x00007FF7C7CCD180

r14 = 212       

r15 = 0xFFFFFFFF44E80BA0

rip = 0x00007FF7C67C84F5

xmm0  = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm1  = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm2  = \[ \[21.269531, 0, 0, 0\], \[0x41AA2800, 0x00000000, 0x00000000, 0x00000000\] \]

xmm3  = \[ \[21.269531, 0, 0, 0\], \[0x41AA2800, 0x00000000, 0x00000000, 0x00000000\] \]

xmm4  = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm5  = \[ \[359.95605, 0, 0, 0\], \[0x43B3FA60, 0x00000000, 0x00000000, 0x00000000\] \]

xmm6  = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm7  = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm8  = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm9  = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm10 = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm11 = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm12 = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm13 = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm14 = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

xmm15 = \[ \[0, 0, 0, 0\], \[0, 0, 0, 0\] \]

}

build_id: 1559255962

 

 

Message 1 of 32 (775 Views)

Re: Apex Legends Crashing

★★★★★ Novice
Just crashed to desktop with no report. Frown Just dropped down onto the Cascades with a squad of randoms. Landed on the steps of a building, opened the door, crashed.
Message 2 of 32 (759 Views)

Re: Apex Legends Crashing

★★★★★ Novice
I should also note that my graphics card, GTX 1660, is up to date and, I have tried repairing and updating my game manually to no avail.
Message 3 of 32 (756 Views)

Re: Apex Legends Crashing

★★★★★ Novice

Crashed again.

Message 4 of 32 (753 Views)

Re: Apex Legends Crashing

★★★ Newbie

Ya my game is crashing like 6 out of EVERY 10 GAMES. same deal it happens randomly sometimes I get a error code sometimes I don't. And I'm playing on Xbox. And please don't tell me to check or reset my router...it's the game.  

Message 5 of 32 (743 Views)

Re: Apex Legends Crashing

★★★★★ Novice

Another

Message 6 of 32 (735 Views)

Re: Apex Legends Crashing

★★★★★ Novice
Just deleted my cache and I'm restarting my PC, hopefully that helps.
#Wishfulthinking
Message 7 of 32 (728 Views)
Highlighted

Re: Apex Legends Crashing

★★★★★ Novice
2nd game in after ^ and my game locks up on the character select screen.
Message 8 of 32 (722 Views)

Re: Apex Legends Crashing

★★★★★ Novice

My latest crash report.

Message 9 of 32 (709 Views)

Re: Apex Legends Crashing

EA Respawn Team

@Orbnotacus you have three very different crashes.

 

In the attached apex_crash.txt, the crash is in nVidia's driver.

 

In the first spoiler, Microsoft's Direct3D 11 driver crashed when we called PSSetSamplers to unbind some textures.

 

In the second spoiler, the crash is in our code while handling network messages, caused by an invalid pointer. I've filed an internal bug for somebody familiar with that code to see how this can happen.

 

I hope this info helps, and please post any other crashes you get. It would be helpful to know if you keep getting the same ones or different ones.

Message 10 of 32 (673 Views)
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