Re: Apex Legends Crashes and forcefully removes my graphics card driver

by EA_Mako
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Original Post

Apex Legends Crashes and forcefully removes my graphics card driver

★★★ Newbie

So I got APex legends back after being away for a while. After it downloaded I launched it and it was running fine in the menu but as soon as i got into a match it crashed and I got an error saying it forcefully removed my graphics card driver and I needed to restart the pc well I did and the same result. Any help thanks I know you guys will say it's my computer's problem but it's not I can play Warzone, Fortnite, Cold war etc. I would sometimes do this in the past after an update and the servers would be overloaded. But thanks here are my specs

 

Intel core I5 4430 3ghz

Raedon Rx 560 4gb

12Gb ram

q87m-e motherboard 

1.5 TB harddrive 

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Re: Apex Legends Crashes and forcefully removes my graphics card driver

Community Manager

Hey @Okstatecowboyss,

 

Just to be sure, have you updated the latest drivers for your graphics card? 

 

Can you attach a DxDiag so we have a bit more information about this if the problem continues to happen? Thanks!

Mako.png
Message 2 of 3 (679 Views)

Re: Apex Legends Crashes and forcefully removes my graphics card driver

★★★ Newbie

hi, im having the same issue here. i pop the game and after random time, it gives me a black screen (w audio), a i just have nothing to do but to reboot the computer. 

ryzen 5 2600
rx580

16ram

b450m

 

after the reboot i dont have any graphic card drivers, so i dont have my graphic card in the manager (it apears disabled).

 

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