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Apex Legends Crashes Immediately - Geforce RTX 3070 PC

by HamTheMighty126
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Original Post

Accepted Solution

Apex Legends Crashes Immediately - Geforce RTX 3070 PC

[ Edited ]
★★ Novice

Setup:

OS : Windows 10 Home

GPU : Nvidia GeForce RTX  3070 (8MB)

Memory : 16 GB

 

It is a Brand new PC.  After installing all Windows 10 updates, installed Apex Legends.  Game crashed in less than a minute.  Have installed multiple other STEAM, UbiSoft, Battle.Net games and they all run smoothly.

 

Things I have tried

  • Re-install 2 times after UN-installing from STEAM.
  • Close NVIDIA GeForce Experience and all other programs and launch AL.
  • Crash-diagnostic file " apex_crash.txt "  is not being created.
  • GeForce Experience --> Settings
    • Optimize for PERFORMANCE
    • Display Mode: Windowed
    • Resolution : tried multiple resolutions, say 1600x1024   ;  Default : (1920x1080)

Game crashes and PC reboots on its own.  Any suggestions on how to diagnose the problem.

 

 

Message 1 of 5 (680 Views)

Accepted Solution

Re: Apex Legends Crashes Immediately - Geforce RTX 3070 PC

★★ Novice

I kept trying several techniques suggested by the community.

AL started working after this latest set of changes:

  • NVidia GeForce Experience : APEX LEGENDS : Custom Settings : Set Resolution = "800x600",  & Display Mode= Windowed
  • Ran "CLEANMGR" (Disk Cleanup) utility and chose to delete all  temporary files
  • Closed down NVIDIA EXPERIENCE & all other apps running on the system
  • STEAM : Settings : Downloads : Clear Download Cache

AL started working. 

 

Then went back to NVidia GeForce Experience : APEX LEGENDS : OPTIMAL Settings.  AL continued to work with no crashes anymore.

 

Thanks for the Forum and the wonderful Community .

 

 

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Message 3 of 5 (606 Views)

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Re: Apex Legends Crashes Immediately - Geforce RTX 3070 PC

Community Manager

Hey, @HamTheMighty126 make sure that all drivers for windows are up to date, also worth reinstalling the GPU drivers for your PC.

 

You can also try to do a clean boot to see if there any programs messing with APEX and turn off any overlay programs for example Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. Standard smile

 

/Atic

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Message 2 of 5 (619 Views)

Re: Apex Legends Crashes Immediately - Geforce RTX 3070 PC

★★ Novice

I kept trying several techniques suggested by the community.

AL started working after this latest set of changes:

  • NVidia GeForce Experience : APEX LEGENDS : Custom Settings : Set Resolution = "800x600",  & Display Mode= Windowed
  • Ran "CLEANMGR" (Disk Cleanup) utility and chose to delete all  temporary files
  • Closed down NVIDIA EXPERIENCE & all other apps running on the system
  • STEAM : Settings : Downloads : Clear Download Cache

AL started working. 

 

Then went back to NVidia GeForce Experience : APEX LEGENDS : OPTIMAL Settings.  AL continued to work with no crashes anymore.

 

Thanks for the Forum and the wonderful Community .

 

 

Message 3 of 5 (607 Views)

Re: Apex Legends Crashes Immediately - Geforce RTX 3070 PC

★★★ Newbie
@HamTheMighty126 Where is the Custom Settings in GeForce Experience
Message 4 of 5 (475 Views)

Re: Apex Legends Crashes Immediately - Geforce RTX 3070 PC

★★★★ Novice

i'm having the same issue 

Message 5 of 5 (258 Views)
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