Help us improve Answers HQ! Take Survey No, Thanks

Apex Legends Crash no error - PC (apex_crash.txt)

by KaolinAngel_TTV
Reply

Original Post

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

Remember me. Game is back to crashing every match again. Fun fact: if you don't fix your game we can reverse charges on credit cards for apex points for not being able to access our purchased goods.

Message 901 of 940 (635 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★ Apprentice

crash:
{
atidxx64: 000000000002D19D
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000000
}
cpu: "Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
atidxx64: 000000000002D19D
atidxx64: 00000000007D8E5B
atidxx64: 00000000007DA62F
atidxx64: 00000000007CEDB9
atidxx64: 0000000000971A14
KERNEL32: 0000000000017BD4
ntdll: 000000000006CED1
}
registers:
{
rax = 0x0000020708176790
rbx = 0x0000020708176790
rcx = 0
rdx = 0x0000020821AE2B20
rsp = 0x000000E49E29F850
rbp = 0
rsi = 0
rdi = 0x0000020708128280
r8 = 0x0000020821AE2B20
r9 = 0x0000020821AE2AF0
r10 = 0
r11 = 1
r12 = 0
r13 = 0
r14 = 0
r15 = 0
rip = 0x00007FFA39E6D19D
xmm0 = [ [3.5982318e-38, 1.6456921e-37, 7.9926753, -3.6508913e+11], [0x0143E808, 0x02600000, 0x40FFC3FF, 0xD2AA0204] ]
xmm1 = [ [1.1743464e-38, 0, 0, 0], [0x007FE000, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [-1.7014118e+38, -nan, -nan, -nan], [0xFF000000, 0xFFFFFFFF, 0xFFFFFFFF, 0xFFFFFFFF] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1572481583

Message 902 of 940 (547 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

[ Edited ]
★ Apprentice
crash:
{
	R5Apex: 00000000003AB1F6
	EXCEPTION_ACCESS_VIOLATION(read): 0000000000000004
}
cpu: "Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz"
ram: 16 // GB
callstack:
{
	KERNELBASE: 00000000000FF67A
	ntdll: 00000000000A4AF2
	ntdll: 000000000008C6D6
	ntdll: 00000000000A11FF
	ntdll: 000000000006A289
	ntdll: 000000000009FE6E
	R5Apex: 00000000003AB1F6
	R5Apex: 0000000000454771
	R5Apex: 00000000001E37E5
	R5Apex: 000000000043A97A
	R5Apex: 000000000043AA5E
	R5Apex: 000000000043ABB7
	R5Apex: 0000000000459076
	R5Apex: 0000000000459467
	R5Apex: 0000000000457CB7
	R5Apex: 0000000000459A22
	KERNEL32: 0000000000017BD4
	ntdll: 000000000006CED1
}
registers:
{
	rax = 0         
	rbx = 0x0000017517553700
	rcx = 0         
	rdx = 32        
	rsp = 0x000000611C05F3C0
	rbp = 0x000000611C05F4F0
	rsi = 0x000001751AFF8438
	rdi = 0         
	r8  = 0x000001750A682F80
	r9  = 0x00007FF7E09F7260
	r10 = 0x00007FF7DE7BB470
	r11 = 0x000001750A682F30
	r12 = 0x000001759C2F313C
	r13 = 0x000001759C2F2C9C
	r14 = -1     // 0xFFFFFFFF
	r15 = 0x000001759C2F2C00
	rip = 0x00007FF7B6C4B1F6
	xmm0  = [ [7.5254597e+31, 0, 7.2128413e+22, 1.090025e+27], [0x746D762E, 0x00000000, 0x6574616D, 0x6C616972] ]
	xmm1  = [ [7.5254597e+31, 0, 0, 0], [0x746D762E, 0x00000000, 0x00000000, 0x00000000] ]
	xmm2  = [ [7.5254597e+31, 0, 7.2128413e+22, 1.090025e+27], [0x746D762E, 0x00000000, 0x6574616D, 0x6C616972] ]
	xmm3  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm4  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm5  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1570643705

 f

Message 903 of 940 (481 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★ Apprentice
crash:
{
	R5Apex: 00000000003AB1F6
	EXCEPTION_ACCESS_VIOLATION(read): 0000000000000004
}
cpu: "Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz"
ram: 16 // GB
callstack:
{
	KERNELBASE: 00000000000FF67A
	ntdll: 00000000000A4AF2
	ntdll: 000000000008C6D6
	ntdll: 00000000000A11FF
	ntdll: 000000000006A289
	ntdll: 000000000009FE6E
	R5Apex: 00000000003AB1F6
	R5Apex: 0000000000454771
	R5Apex: 00000000001E37E5
	R5Apex: 000000000043A97A
	R5Apex: 000000000043AA5E
	R5Apex: 000000000043ABB7
	R5Apex: 0000000000459076
	R5Apex: 0000000000459467
	R5Apex: 0000000000457CB7
	R5Apex: 0000000000459A22
	KERNEL32: 0000000000017BD4
	ntdll: 000000000006CED1
}
registers:
{
	rax = 0         
	rbx = 0x0000017517553700
	rcx = 0         
	rdx = 32        
	rsp = 0x000000611C05F3C0
	rbp = 0x000000611C05F4F0
	rsi = 0x000001751AFF8438
	rdi = 0         
	r8  = 0x000001750A682F80
	r9  = 0x00007FF7E09F7260
	r10 = 0x00007FF7DE7BB470
	r11 = 0x000001750A682F30
	r12 = 0x000001759C2F313C
	r13 = 0x000001759C2F2C9C
	r14 = -1     // 0xFFFFFFFF
	r15 = 0x000001759C2F2C00
	rip = 0x00007FF7B6C4B1F6
	xmm0  = [ [7.5254597e+31, 0, 7.2128413e+22, 1.090025e+27], [0x746D762E, 0x00000000, 0x6574616D, 0x6C616972] ]
	xmm1  = [ [7.5254597e+31, 0, 0, 0], [0x746D762E, 0x00000000, 0x00000000, 0x00000000] ]
	xmm2  = [ [7.5254597e+31, 0, 7.2128413e+22, 1.090025e+27], [0x746D762E, 0x00000000, 0x6574616D, 0x6C616972] ]
	xmm3  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm4  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm5  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1570643705

THIS

Message 904 of 940 (478 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

crash:
{
nvwgf2umx: 0000000000720DD1
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000008
}
cpu: "Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
nvwgf2umx: 0000000000720DD1
nvwgf2umx: 0000000000721372
nvwgf2umx: 0000000000725552
nvwgf2umx: 0000000000729373
nvwgf2umx: 000000000072E7EE
nvwgf2umx: 0000000000555727
nvwgf2umx: 000000000049842B
nvwgf2umx: 00000000003DC1DD
nvwgf2umx: 00000000001D47C2
nvwgf2umx: 0000000000E95177
nvwgf2umx: 0000000000E0305B
nvwgf2umx: 000000000038DCA9
nvwgf2umx: 00000000001AA977
nvwgf2umx: 000000000043510D
nvwgf2umx: 00000000004A4BE7
nvwgf2umx: 0000000001314AFC
KERNEL32: 0000000000017BD4
ntdll: 000000000006CED1
}
registers:
{
rax = 0
rbx = 0
rcx = 0x00000246D4629328
rdx = 0x00000246D461E688
rsp = 0x00000057217DD960
rbp = 0x00000246D461E688
rsi = 0x00000246D4629328
rdi = 136
r8 = 0
r9 = 0
r10 = 0
r11 = 90
r12 = 0
r13 = 0x00000246D4629328
r14 = 0
r15 = 0
rip = 0x00007FF8207B0DD1
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 2.2420775e-44, 0, 0], [0, 16, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 1.875, 0, 0], [0x00000000, 0x3FF00000, 0x00000000, 0x00000000] ]
xmm7 = [ [0, -1.875, 0, 0], [0x00000000, 0xBFF00000, 0x00000000, 0x00000000] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1572481583

Message 905 of 940 (508 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

Just wanted to give you guys an update.

 

Since the last patch with "Duos" that came like a few days ago, I'm crash free on 9900K. No more "CPU Overclocked/Overheated" bullcrap crash, and even the CPU temperatures are down 10 degrees Celsius.

 

I hope all of you who previously had this issue, don't have it anymore. Finally able to enjoy the game again.

Message 906 of 940 (499 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

And, as I say that my first game today crashes with the lovely "CPU Overheated/Overclocked" message Standard smile

Message 907 of 940 (459 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★ Newbie

crash:
{
R5Apex: 0000000000424AED
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000000
}
cpu: "Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz"
ram: 16 // GB
callstack:
{
mscoreei: 000000000004A0E4
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
R5Apex: 0000000000424AED
R5Apex: 00000000003AEDC4
R5Apex: 000000000040D921
R5Apex: 00000000003D0852
R5Apex: 0000000000337CD5
R5Apex: 00000000003D3C83
R5Apex: 00000000003D03F8
R5Apex: 00000000003DF49F
R5Apex: 0000000000462DAD
KERNEL32: 0000000000017BD4
ntdll: 000000000006CED1
}
registers:
{
rax = 0
rbx = 0x00000268EB1D9FC0
rcx = 0
rdx = 0
rsp = 0x000000D8F073F220
rbp = 0
rsi = 0x00000268F6170BE8
rdi = 0x00000268EB314660
r8 = 0x00000268E3CB0C80
r9 = 0x00007FF7B5065990
r10 = 22
r11 = 0x000000D8F073EF70
r12 = 0
r13 = 0
r14 = 1
r15 = 0x02000D11
rip = 0x00007FF7B4194AED
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, -nan, -nan], [0, 0, -1, -1] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [-1, 0, 0, 0], [0xBF800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [2, 0, 0, 0], [0x40000000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [-1, 0, 0, 0], [0xBF800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [1920, 0, 0, 0], [0x44F00000, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1080, 0, 0, 0], [0x44870000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

Message 908 of 940 (435 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

Friend and I haven't crashed for weeks and yet we both crashed tonight (in different games), very odd...

 

 

Message 909 of 940 (328 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

[ Edited ]
★★★★ Novice

Not sure how to get the crash text, if there is one. When I load the game from the Origin launcher and get to the screen before loading into the main interface screen it says to click to continue. When it starts doing the load screen for the screen transition to the Apex screen where you can see legends and hit the play button and stuff it shuts my computer down. I have to go to the back of the PC and flip the switch to stop power then flip it back and power my PC back up. This is the only game it does it for and it just started doing it yesterday. I've been playing it the past couple of weeks without any problems and randomly started doing this EVERY time I try to log into Apex at the same spot every time. I play many many games on Steam and none have this issue.
Nothing is overheating per F-Stream Tuning. Again, this is the ONLY game I've ever had this happen to and it started 13NOV19. I've tried about 5 hours of troubleshooting different things. Been online with tech support from EA/Apex which didn't help. I'm an above average, not great, techy person but can't figure this out. Any help would be appreciated please and thank you.

Rig:
ASRock x399 pro gaming Mother board
AMD Ryzen Threadripper 1900x 8-core
2x GeForce GTX 980 Ti SLI'd
2x 16 gb DDR4 Ripjaws V
3x 1920 x 1080 monitors
Liquid cooling for CPU
1x 240 mm fan
3x 120 mm fan


Internet: 1G line

Message 910 of 940 (252 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help