Apex Legends Crash 4 out of 6 games

[KickiDanielsson]

Today i have been getting this every game. I have tryed to play 7 games and it happens every time. Last time wasent even in a game, i was in the lobby. 

[OrioStorm]

@KickiDanielsson, you crashed in D3D11 from what looks like an invalid pointer. The pointer is stored in RDX. There are valid pointers in RBX, RCX, RSI and R10; the main difference with the invalid pointer is the "8" in the second digit should be a "0". R13 is the original pointer that was used to calculate the bad value for RDX, so it has the same invalid "8" digit.

I've looked at the code for a while, and I can't see how this can happen. Do you have any other crashes that might give additional clues?

[KickiDanielsson]

@OrioStorm Nope, the same error everytime today.

[redarksoul]

Dear EA

I got the below crash error text file in my new PC:

So please help, Thank's

crash:
{
ui(08): 000000000000B7EF
EXCEPTION_ACCESS_VIOLATION(write): 00007FF6CC211F18
}
cpu: "Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
ui(08): 000000000000B7EF
R5Apex: 0000000000337FF0
R5Apex: 0000000000338BC8
R5Apex: 0000000000492B8D
R5Apex: 0000000000492576
R5Apex: 0000000000492967
R5Apex: 00000000004911F7
R5Apex: 0000000000492F22
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x0000006A3595DC58
rbx = 0x0000019A96AA66B0
rcx = 0x00007FF6CC211E50
rdx = 0x0000019ABDABF8F0
rsp = 0x0000006A3595DB50
rbp = 0x0000019A96AA6650
rsi = 0x0000019A96AA6650
rdi = 0x00007FF6D6F08BC0
r8 = 0x0000019A96AA6650
r9 = 0x0000019A96AA66B0
r10 = 0x0000006A3595DD00
r11 = 0x0000006A3595DD20
r12 = 8
r13 = 0
r14 = 0x00007FF6CC211E50
r15 = 0x0000019ABDABF8F0
rip = 0x0000019A8296B7EF
xmm0 = [ [-14.52664, 0, 0, 0], [0xC1686D1E, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [0.5, 0.5, 0.5, 0.5], [0x3F000000, 0x3F000000, 0x3F000000, 0x3F000000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [1.2921986e+08, 1.6630218e+08, 10555860, 0], [0x4CF677A2, 0x4D1E991E, 0x4B2111D4, 0x00000000] ]
xmm6 = [ [400, 0, 0, 0], [0x43C80000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1600, 0.5, 0.5, 0.5], [0x44C80000, 0x3F000000, 0x3F000000, 0x3F000000] ]
xmm8 = [ [-nan, -nan, -nan, 0], [-1, -1, -1, 0] ]
xmm9 = [ [1.5, 0, 0, 0], [0x3FC00000, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [-14.52664, 0, 0, 0], [0xC1686D1E, 0x00000000, 0x00000000, 0x00000000] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1559958527

[FatBearDK]

Am getting the Nvidia driver crash also. Happens every other game for me now. Do we have any fixes for this issue yet?

[msaad_dp]

Hey EA! I'm receiving crash messages. Just got the game and is quite upset right now

crash:
{
atidxx64: 0000000000069273
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000028
}
cpu: "Intel(R) Core(TM) i5-6400T CPU @ 2.20GHz"
ram: 8 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
atidxx64: 0000000000069273
atidxx64: 00000000000697E7
atidxx64: 0000000000007C96
atidxx64: 0000000000006955
atidxx64: 00000000005A745F
atidxx64: 00000000005A7BDF
atidxx64: 000000000066C5AB
atidxx64: 000000000066C752
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 1080 // 0x00000438
rbx = 0x00000275132C4AC0
rcx = 0
rdx = 1920 // 0x00000780
rsp = 0x000000F7CFC9FA80
rbp = 0x0000027512F7BEE8
rsi = 0x000002757CD93330
rdi = 0
r8 = 0
r9 = 0x05080000
r10 = 0x00201A44
r11 = 0x00201800
r12 = 0
r13 = 0
r14 = 0
r15 = 0
rip = 0x00007FFDEE539273
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1559958527

[Maegwind]

Game was working ok until latests Apex patch. No hardware/drivers changes, I'm 100% is an issue between my hardware and Apex code that make crashes my PC.

crash:
{
R5Apex: 00000000003E581B
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000004
}
cpu: "Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000EBDC0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 00000000003E581B
R5Apex: 000000000048EBF1
R5Apex: 0000000000220ECF
R5Apex: 000000000047242A
R5Apex: 000000000047250E
R5Apex: 0000000000472667
R5Apex: 0000000000492576
R5Apex: 0000000000492967
R5Apex: 00000000004911F7
R5Apex: 0000000000492F22
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0
rbx = 0x0000025B1E28A180
rcx = 0
rdx = 32
rsp = 0x000000CFA3F6F7B0
rbp = 0x000000CFA3F6F8E0
rsi = 0x0000025B1F388B58
rdi = 0
r8 = 0x0000025B10D267B0
r9 = 0x00007FF763FB79F0
r10 = 0x00007FF761D27E70
r11 = 0x0000025B10D26800
r12 = 0x0000025BA3741C7C
r13 = 0x0000025BA37417DC
r14 = -1 // 0xFFFFFFFF
r15 = 0x0000025BA3741740
rip = 0x00007FF73AC4581B
xmm0 = [ [7.5254597e+31, 0, 7.2128413e+22, 1.090025e+27], [0x746D762E, 0x00000000, 0x6574616D, 0x6C616972] ]
xmm1 = [ [7.5254597e+31, -1.1408855e+31, 1.9068766e-38, 0], [0x746D762E, 0xF3100000, 0x00CFA3F6, 0x00000000] ]
xmm2 = [ [7.5254597e+31, 0, 7.2128413e+22, 1.090025e+27], [0x746D762E, 0x00000000, 0x6574616D, 0x6C616972] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1559958527

[Maegwind]

@Maegwind Does even Respawn answered ?

[AF_Heisenberg]

Crashed to desktop while sprinting mid-match as Octane.  No apex crash file, nothing in event viewer, nothing.  Game just closed itself.

9900K overclocked to 5 GHz, Gigabyte Aorus 1080ti.

[Brugunos]

---------------------------
Apex Crash Message
---------------------------
Apex crashed in nvwgf2umx.

More technical information should be available in "apex_crash.txt" in your Documents folder.

Ctrl+C in this window will copy this message so you can paste it as text.

---------------------------
OK
---------------------------

crash:
{
nvwgf2umx: 0000000000CEFB4A
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "AMD Ryzen 7 1700X Eight-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000EBDC0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
nvwgf2umx: 0000000000CEFB4A
nvwgf2umx: 00000000003A17AD
nvwgf2umx: 00000000003A1659
nvwgf2umx: 000000000039899D
nvwgf2umx: 0000000000BF5C0A
nvwgf2umx: 00000000012A02AC
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0x00000228552ABFE0
rbx = 0
rcx = 0
rdx = 0
rsp = 0x000000E8316EF650
rbp = 0x0000022854FDE230
rsi = 0x000002283FCF3E00
rdi = 0x0000022855635960
r8 = 0x000002285542C820
r9 = 1
r10 = 65535 // 0x0000FFFF
r11 = 0x000000E8316EF550
r12 = 0x000000E8316EF6D8
r13 = 0
r14 = 0
r15 = 1
rip = 0x00007FFA7723FB4A
xmm0 = [ [32, 0, 0, 0], [0x42000000, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [32, 0, 0, 0], [0x42000000, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1024, 0, 0, 0], [0x44800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [-512, 0, 0, 0], [0xC4000000, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1559958527