Apex Legends Crash no error - PC (apex_crash.txt)

[Horrlockz]

@OrioStorm

In lieu of the RDR2 errors I was reminded of this.  I decided to read through the post here and figure out what was done, because now I'm not crashing.  IIRC I stopped playing for awhile because of the crashes and came back to a playable experience without crashing.  I was really angry at the time because it felt horrible doing so well only to get lobbed from a match.

You're an unsung hero.  Well done.

[SinfulSolution]

@Horrlockz What page was it on that you found the helpful fix?

[Djukabrat]

This started happening to me yesterday and I think it is caused by latest Windows Security Update (KB4524569) because it is the only thing that changed on my computer before this started happening. I updated my Nvidia drivers as well but I was able to play afterward without any crashes at all so it's not that.

This crash happens in such a way that I cannot even open the game, it crashes right away. Sometimes it goes to the loading screen but then it crashes right away.

Checking the Event Viewer this is what I get:

svchost (8548,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

I go to the location and there is no TileDataLayer folder in Local folder. Does the latest Windows update remove that folder? I don't know. I tried to create the folder and the .log file manually, didn't change a thing.

YO EA, SAY SOMETHING ABOUT THIS PROBLEM BECAUSE WE CAN'T PLAY YOUR FLAGSHIP GAME!

[puhovik]

I have the same problem. First of all few days ago i played apex. and after 1 game it closed without error. When i try to start apex it close after INTRO without errors. I try to start Apex without internet connection. and it load the game but after 5-10 seconds it closed with error

crash:
{
	mileswin64: 0000000000016C89
	EXCEPTION_ACCESS_VIOLATION(read): 0000000100000003
}
cpu: "Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz"
ram: 32 // GB
callstack:
{
	KERNELBASE: 00000000000FF67A
	ntdll: 00000000000A4AF2
	ntdll: 000000000008C6D6
	ntdll: 00000000000A11FF
	ntdll: 000000000006A289
	ntdll: 000000000009FE6E
	mileswin64: 0000000000016C89
	mileswin64: 0000000000006B5C
	mileswin64: 0000000000007395
	R5Apex: 00000000009594DA
	R5Apex: 000000000045B9F6
	R5Apex: 000000000045BDE7
	R5Apex: 000000000045A637
	R5Apex: 000000000045C3A2
	KERNEL32: 0000000000017BD4
	ntdll: 000000000006CED1
}
registers:
{
	rax = 0x0000000100000003
	rbx = 0         
	rcx = 0x000002406F50C298
	rdx = 0x0000000100000003
	rsp = 0x000000B5AEEAF7E0
	rbp = 0x00000240781CE720
	rsi = 0         
	rdi = 3         
	r8  = 35434  // 0x00008A6A
	r9  = 0         
	r10 = 0x000002406B65B390
	r11 = 0x000002406B65B3D0
	r12 = 0         
	r13 = 0         
	r14 = 0         
	r15 = 0         
	rip = 0x00007FFA3A396C89
	xmm0  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm1  = [ [-1.0217621e-05, -1.2896718e-05, -1.3387727e-05, -1.3387727e-05], [0xB72B6C59, 0xB7585EFB, 0xB7609BDA, 0xB7609BDA] ]
	xmm2  = [ [0.69285703, 0.69285703, 0.69285703, 0.69285703], [0x3F315F14, 0x3F315F14, 0x3F315F14, 0x3F315F14] ]
	xmm3  = [ [0.69285703, 0, 0, 0], [0x3F315F14, 0x00000000, 0x00000000, 0x00000000] ]
	xmm4  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm5  = [ [0.69285703, 0, 0, 0], [0x3F315F14, 0x00000000, 0x00000000, 0x00000000] ]
	xmm6  = [ [-0, 0, 0, 0], [0x80000000, 0x00000000, 0x00000000, 0x00000000] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1572481583

[cipNNN]

Hello,

I was quing for a ranked game.. my game crashed and ever since I can't open apex anymore.

When I try to open the game what happen is: > respawn logo > EA logo > game close and nothing pop up (no error nothing).

This is what I tried to fix the problem:

> Update game

> Update graphic card drivers

> repair game

> clean boot my PC

> unistall and reinstall

> open origin > go offline > start apex > go online (in this case I got this error) 

---------------------------
Apex Crash Message
---------------------------
Apex crashed in mileswin64.

More technical information should be available in "apex_crash.txt" in your Documents folder.

Ctrl+C in this window will copy this message so you can paste it as text.

---------------------------
OK
---------------------------

I don't know what else to do.. please I beg you.. help me please!!

[cipNNN]

^ SOLVED REALLY SENSELESS SOLUTION BUT IT WORKED FOR ME.. DELETE FRIENDS ON ORIGIN (I KNOW IT SU*KS)

[idiomkrone]

Same issues here:

Asus Prime z390-A

Intel i7-9700K

32GB RAM

Gigabyte 2070 Super

CPU and GPU never go over 60c.

crash:
{
R5Apex: 000000000029D1EF
EXCEPTION_ACCESS_VIOLATION(read): 000000000000001F
}
cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
R5Apex: 000000000029D1EF
R5Apex: 000000000045B9F6
R5Apex: 000000000045BDE7
R5Apex: 000000000045A637
R5Apex: 000000000045C3A2
KERNEL32: 0000000000017BD4
ntdll: 000000000006CED1
}
registers:
{
rax = 0x48FB2B48
rbx = 23
rcx = 27
rdx = 57268 // 0x0000DFB4
rsp = 0x000000F8AAA5C8A0
rbp = 0x000000F8AAA5E620
rsi = 8
rdi = 0x00000219BCC0F6A0
r8 = 0x000000F8AAA5C988
r9 = 0x0000021823D26A20
r10 = 2299 // 0x000008FB
r11 = 0
r12 = 23
r13 = 0x0000021823D2EA48
r14 = 0x0000021824087730
r15 = 0x0000021823D4ECC4
rip = 0x00007FF60046D1EF
xmm0 = [ [2.3328899e+13, 0, 0, 0], [0x55A9BD76, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [2.3328899e+13, 0, 0, 0], [0x55A9BD76, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [50557252, 50557252, 904294.69, 904294.69], [0x4C40DC51, 0x4C40DC51, 0x495CC66B, 0x495CC66B] ]
xmm3 = [ [2.3328899e+13, 0, 0, 0], [0x55A9BD76, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [4.8990687e+12, 0, 0, 0], [0x548E94E8, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [51461548, 0, 0, 0], [0x4C444F6B, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [51461548, 51461548, 51461548, 51461548], [0x4C444F6B, 0x4C444F6B, 0x4C444F6B, 0x4C444F6B] ]
xmm8 = [ [51461548, 51461548, 51461548, 51461548], [0x4C444F6B, 0x4C444F6B, 0x4C444F6B, 0x4C444F6B] ]
xmm9 = [ [-27469.383, -4120.2461, -2864.884, 0], [0xC6D69AC4, 0xC580C1F8, 0xC5330E25, 0x00000000] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1572481583

[K1ngsTi]

Yep same shi***** I can't play, crash after the Ea intro without error message.

[GuntherWolfgangz]

same for me, this is the worst kind of * u could get

[puhovik]

1) press go iffline in origin
2) Apex starts without errors.
3) but can't connect to servers
4) press go online. and it closed without errors