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Apex Legends Crash no error - PC (apex_crash.txt)

by KaolinAngel_TTV
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Original Post

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Newbie

@OrioStorm

In lieu of the RDR2 errors I was reminded of this.  I decided to read through the post here and figure out what was done, because now I'm not crashing.  IIRC I stopped playing for awhile because of the crashes and came back to a playable experience without crashing.  I was really angry at the time because it felt horrible doing so well only to get lobbed from a match.

You're an unsung hero.  Well done.

Message 911 of 939 (532 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice
@Horrlockz What page was it on that you found the helpful fix?
Message 912 of 939 (515 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

This started happening to me yesterday and I think it is caused by latest Windows Security Update (KB4524569) because it is the only thing that changed on my computer before this started happening. I updated my Nvidia drivers as well but I was able to play afterward without any crashes at all so it's not that.

This crash happens in such a way that I cannot even open the game, it crashes right away. Sometimes it goes to the loading screen but then it crashes right away.

Checking the Event Viewer this is what I get:

svchost (8548,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

 

I go to the location and there is no TileDataLayer folder in Local folder. Does the latest Windows update remove that folder? I don't know. I tried to create the folder and the .log file manually, didn't change a thing.

 

YO EA, SAY SOMETHING ABOUT THIS PROBLEM BECAUSE WE CAN'T PLAY YOUR FLAGSHIP GAME!

Message 913 of 939 (446 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

I have the same problem. First of all few days ago i played apex. and after 1 game it closed without error. When i try to start apex it close after INTRO without errors. I try to start Apex without internet connection. and it load the game but after 5-10 seconds it closed with error

crash:
{
	mileswin64: 0000000000016C89
	EXCEPTION_ACCESS_VIOLATION(read): 0000000100000003
}
cpu: "Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz"
ram: 32 // GB
callstack:
{
	KERNELBASE: 00000000000FF67A
	ntdll: 00000000000A4AF2
	ntdll: 000000000008C6D6
	ntdll: 00000000000A11FF
	ntdll: 000000000006A289
	ntdll: 000000000009FE6E
	mileswin64: 0000000000016C89
	mileswin64: 0000000000006B5C
	mileswin64: 0000000000007395
	R5Apex: 00000000009594DA
	R5Apex: 000000000045B9F6
	R5Apex: 000000000045BDE7
	R5Apex: 000000000045A637
	R5Apex: 000000000045C3A2
	KERNEL32: 0000000000017BD4
	ntdll: 000000000006CED1
}
registers:
{
	rax = 0x0000000100000003
	rbx = 0         
	rcx = 0x000002406F50C298
	rdx = 0x0000000100000003
	rsp = 0x000000B5AEEAF7E0
	rbp = 0x00000240781CE720
	rsi = 0         
	rdi = 3         
	r8  = 35434  // 0x00008A6A
	r9  = 0         
	r10 = 0x000002406B65B390
	r11 = 0x000002406B65B3D0
	r12 = 0         
	r13 = 0         
	r14 = 0         
	r15 = 0         
	rip = 0x00007FFA3A396C89
	xmm0  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm1  = [ [-1.0217621e-05, -1.2896718e-05, -1.3387727e-05, -1.3387727e-05], [0xB72B6C59, 0xB7585EFB, 0xB7609BDA, 0xB7609BDA] ]
	xmm2  = [ [0.69285703, 0.69285703, 0.69285703, 0.69285703], [0x3F315F14, 0x3F315F14, 0x3F315F14, 0x3F315F14] ]
	xmm3  = [ [0.69285703, 0, 0, 0], [0x3F315F14, 0x00000000, 0x00000000, 0x00000000] ]
	xmm4  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm5  = [ [0.69285703, 0, 0, 0], [0x3F315F14, 0x00000000, 0x00000000, 0x00000000] ]
	xmm6  = [ [-0, 0, 0, 0], [0x80000000, 0x00000000, 0x00000000, 0x00000000] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1572481583



 

Message 914 of 939 (390 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

Hello,

 

I was quing for a ranked game.. my game crashed and ever since I can't open apex anymore.

When I try to open the game what happen is: > respawn logo > EA logo > game close and nothing pop up (no error nothing).

This is what I tried to fix the problem:

> Update game

> Update graphic card drivers

> repair game

> clean boot my PC

> unistall and reinstall

> open origin > go offline > start apex > go online (in this case I got this error) 

---------------------------
Apex Crash Message
---------------------------
Apex crashed in mileswin64.

More technical information should be available in "apex_crash.txt" in your Documents folder.

Ctrl+C in this window will copy this message so you can paste it as text.

---------------------------
OK
---------------------------

 

I don't know what else to do.. please I beg you.. help me please!!

Message 915 of 939 (384 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

[ Edited ]
★★★★ Novice

^ SOLVED REALLY SENSELESS SOLUTION BUT IT WORKED FOR ME.. DELETE FRIENDS ON ORIGIN (I KNOW IT SU*KS)

Message 916 of 939 (378 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★★ Newbie

Same issues here:

 

Asus Prime z390-A

Intel i7-9700K

32GB RAM

Gigabyte 2070 Super

CPU and GPU never go over 60c.

 

crash:
{
R5Apex: 000000000029D1EF
EXCEPTION_ACCESS_VIOLATION(read): 000000000000001F
}
cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
R5Apex: 000000000029D1EF
R5Apex: 000000000045B9F6
R5Apex: 000000000045BDE7
R5Apex: 000000000045A637
R5Apex: 000000000045C3A2
KERNEL32: 0000000000017BD4
ntdll: 000000000006CED1
}
registers:
{
rax = 0x48FB2B48
rbx = 23
rcx = 27
rdx = 57268 // 0x0000DFB4
rsp = 0x000000F8AAA5C8A0
rbp = 0x000000F8AAA5E620
rsi = 8
rdi = 0x00000219BCC0F6A0
r8 = 0x000000F8AAA5C988
r9 = 0x0000021823D26A20
r10 = 2299 // 0x000008FB
r11 = 0
r12 = 23
r13 = 0x0000021823D2EA48
r14 = 0x0000021824087730
r15 = 0x0000021823D4ECC4
rip = 0x00007FF60046D1EF
xmm0 = [ [2.3328899e+13, 0, 0, 0], [0x55A9BD76, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [2.3328899e+13, 0, 0, 0], [0x55A9BD76, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [50557252, 50557252, 904294.69, 904294.69], [0x4C40DC51, 0x4C40DC51, 0x495CC66B, 0x495CC66B] ]
xmm3 = [ [2.3328899e+13, 0, 0, 0], [0x55A9BD76, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [4.8990687e+12, 0, 0, 0], [0x548E94E8, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [51461548, 0, 0, 0], [0x4C444F6B, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [51461548, 51461548, 51461548, 51461548], [0x4C444F6B, 0x4C444F6B, 0x4C444F6B, 0x4C444F6B] ]
xmm8 = [ [51461548, 51461548, 51461548, 51461548], [0x4C444F6B, 0x4C444F6B, 0x4C444F6B, 0x4C444F6B] ]
xmm9 = [ [-27469.383, -4120.2461, -2864.884, 0], [0xC6D69AC4, 0xC580C1F8, 0xC5330E25, 0x00000000] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1572481583

 

Message 917 of 939 (325 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

[ Edited ]
★★★★ Novice

Yep same shi***** I can't play, crash after the Ea intro without error message.

Message 918 of 939 (281 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

same for me, this is the worst kind of * u could get

Message 919 of 939 (271 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

1) press go iffline in origin
2) Apex starts without errors.
3) but can't connect to servers
4) press go online. and it closed without errors

Message 920 of 939 (257 Views)

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