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Apex Legends Crash no error - PC (apex_crash.txt)

by KaolinAngel_TTV
Reply

Original Post

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★★ Newbie

I am launching the game and then I get the message (Apex crashed in d3d11) and it tells me to check the text file. I can't do that though because it does not let me click anything without responding to the message. Once I respond to the message the text file it had been telling me to check has disappeared, because I responded and then my computer thinks everything is fine and that I don't need the text file.

Message 461 of 551 (478 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★★ Newbie

i was able to find the file, i had to search it to get access.

crash:
{
d3d11: 0000000000181634
EXCEPTION_ACCESS_VIOLATION(read): 00000000000000C9
}
cpu: "Intel(R) Core(TM) i5-6198DU CPU @ 2.30GHz"
ram: 8 // GB
callstack:
{
KERNELBASE: 00000000000EBDC0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
d3d11: 0000000000181634
R5Apex: 0000000000453DC1
R5Apex: 00000000003E77C6
R5Apex: 00000000004459D0
R5Apex: 0000000000403591
R5Apex: 0000000000416EBF
R5Apex: 000000000049997D
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0x000001CE01C77B40
rbx = 0x000001CE0960A150
rcx = 0x000001CE01C77B38
rdx = 0
rsp = 0x0000009BD2E9F440
rbp = 0
rsi = 0x000001CE13365EA8
rdi = 0x0000009BD2E9F5C0
r8 = 0
r9 = 4
r10 = 0xFFFFFFFF
r11 = 0x0000009BD2E9F090
r12 = 0
r13 = 0
r14 = 0x000001CE13365EA8
r15 = 0x00007FF7FA7C7780
rip = 0x00007FFBC1A71634
xmm0 = [ [4.8395071, 0, 0, 0], [0x409ADD3E, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [-0.20663261, 0, 0, 0], [0xBE539780, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1560910906

 

(I don't understand any of this so any support would be welcomed)

Message 462 of 551 (472 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

[ Edited ]
★★★★ Novice

After the update i can not play this game anymore... Good job EA!!!

I updateted windows to 1903, put the latest drivers 19.6.2 and all the time crash after crash.. I don't finish not even one game after the update.

crash:
{
!!!unknown-module!!!: 0000000000000000
EXCEPTION_ACCESS_VIOLATION(execute): 0000000000000000
atidxx64: 000000000007192C
}
cpu: "AMD Ryzen 7 1700X Eight-Core Processor "
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000FFA1A
ntdll: 00000000000A4AB2
ntdll: 000000000008C676
ntdll: 00000000000A119F
ntdll: 000000000006A229
ntdll: 000000000009FE0E
}
registers:
{
rax = 0x00000215DBCF2890
rbx = 0x000002155C120FC0
rcx = 0x000002162A9467E0
rdx = 0x000002155C118D20
rsp = 0x000000C0B864F5C8
rbp = 0
rsi = 0x000002155C118D20
rdi = 0x000002162A9467E0
r8 = 0
r9 = 1
r10 = 0x0000021529121370
r11 = 1
r12 = 0
r13 = 0
r14 = 0
r15 = 0
rip = 0
xmm0 = [ [0, 1.4693679e-39, 0, 2.2958874e-41], [0x00000000, 0x00100000, 0x00000000, 0x00004000] ]
xmm1 = [ [1.0089349e-43, 8.8466326e-39, -nan, 5.0547436e-37], [0x00000048, 0x006054D0, 0xFFFF1000, 0x032C0107] ]
xmm2 = [ [-nan, -nan, -nan, -nan], [-1, -1, -1, -1] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1560910906

Message 463 of 551 (439 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

crash:
{
atidxx64: 0000000000760244
EXCEPTION_ACCESS_VIOLATION(unknown): 0000000000000000
}
cpu: "AMD FX(tm)-8350 Eight-Core Processor "
ram: 16 // GB
callstack:
{
kernel32: 000000000009B9B0
ntdll: 0000000000079015
ntdll: 0000000000057388
ntdll: 000000000006BF7D
ntdll: 000000000004043A
ntdll: 000000000006B61E
atidxx64: 0000000000760244
atidxx64: 0000000000032617
atidxx64: 000000000072DAAF
atidxx64: 0000000000722239
atidxx64: 00000000008BBFB4
kernel32: 000000000001556D
ntdll: 000000000005385D
}
registers:
{
rax = 16
rbx = 34
rcx = 0x62A86B40
rdx = 2
rsp = 0x4204FB20
rbp = 0xB4BA0B12B50D3CF6
rsi = 0x62A86B40
rdi = 0x339F6ED0
r8 = 4
r9 = 0x339F6ED0
r10 = 0x62A86B40
r11 = 0x4204FB60
r12 = 0
r13 = 0
r14 = 2
r15 = 4
rip = 0x000007FEF3770244
xmm0 = [ [-2.0458958e-43, 9.6272987e-35, -3.9290089e+24, 0], [0x80000092, 0x06FFF000, 0xE8500000, 0x00000000] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, -nan, -nan, -nan], [0, -1, -1, -1] ]
xmm3 = [ [120.36296, 0, 0, 0], [0x42F0B9D6, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [270, 0, 0, 0], [0x43870000, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [67.26667, 0, 0, 0], [0x42868889, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1560910906

Message 464 of 551 (271 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

Crash log. 

Message 465 of 551 (181 Views)

Crash every Game

★★★★ Newbie



Since the season two patch. Every game I load into crashes at random times. An error message pops:

---------------------------
Apex Crash Message
---------------------------
Apex crashed in uiComputer.

More technical information should be available in "apex_crash.txt" in your Documents folder.

Ctrl+C in this window will copy this message so you can paste it as text.

---------------------------
OK
---------------------------
This is the apex_crash.txt 

crash:
{
uiComputer: 0000000000013F45
EXCEPTION_PRIV_INSTRUCTION: C0000096
}
cpu: "AMD Ryzen 5 2600 Six-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FFA1A
ntdll: 00000000000A4AB2
ntdll: 000000000008C676
ntdll: 00000000000A119F
ntdll: 000000000006A229
ntdll: 000000000009FE0E
uiComputer: 0000000000013F45
R5Apex: 00000000002FBB00
R5Apex: 00000000002FA6BD
R5Apex: 00000000002FC396
R5Apex: 00000000002FA6FB
R5Apex: 00000000002FC396
R5Apex: 00000000002FC73E
R5Apex: 0000000000456616
R5Apex: 0000000000456A07
R5Apex: 0000000000455297
R5Apex: 0000000000456FC2
KERNEL32: 0000000000017BD4
ntdll: 000000000006CE71
}
registers:
{
rax = 30
rbx = 0x0000027EA31F5250
rcx = 1325 // 0x0000052D
rdx = 374 // 0x00000176
rsp = 0x000000A017D38290
rbp = 0x0000027EAA528300
rsi = 0x00007FF6BF857D60
rdi = 0x0000027EA31F51F0
r8 = 1325 // 0x0000052D
r9 = 0x6E12C176
r10 = 0x00007FF6CA523C58
r11 = 48
r12 = 4
r13 = 0x0000027EAA536B20
r14 = 0x0000027EC5136070
r15 = 0x00007FF6E480A918
rip = 0x00007FF8E1A03F45
xmm0 = [ [-8.3661547, 0, 0, 0], [0xC105DBC5, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [30, 0, 0, 0], [0x41F00000, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [30, 0, 0, 0], [0x41F00000, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm4 = [ [336, 336, 336, 336], [0x43A80000, 0x43A80000, 0x43A80000, 0x43A80000] ]
xmm5 = [ [16.923077, 0, 0, 0], [0x41876276, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [30, 0, 0, 0], [0x41F00000, 0x00000000, 0x00000000, 0x00000000] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [-11.666664, 0, 0, 0], [0xC13AAAA8, 0x00000000, 0x00000000, 0x00000000] ]
}
build_id: 1561694190

Message 466 of 551 (126 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

[ Edited ]
★ Apprentice

@OrioStorm 

Intel has new microcode for the 9900K (and other processors).

I installed microcode "BE" (previous release was AE), that was posted on win-raid forums, ( https://www.win-raid.com/t3355f47-Intel-AMD-amp-VIA-CPU-Microcode-Repositories-Discussion-14.html )  using the VMware based cpumcupdate 2.1 (available on notebookreview forums discussing microcode patches) and converted the bin files to dat (renaming it to microcode.dat) and installed it with the batch file.  The converter is on the same notebookreview thread ( Intel Microcode.dat Converter ) and tested it with the old Apex code path  (Parameter -force_old_gather_props ).  


So far no "Internal Parity Errors" have occurred in two hours of play.  I'll keep posted because you know I've been wrong before.

 

Okay *edit* got one error in about 4 hours of play.  Uninstalling microcode and testing again.

Message 467 of 551 (170 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

crash:
{
R5Apex: 00000000003EEBF1
EXCEPTION_INT_DIVIDE_BY_ZERO: C0000094
}
cpu: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
ram: 16 // GB
callstack:
{
kernel32: 000000000009BC20
ntdll: 00000000000E6B7F
ntdll: 000000000006B560
ntdll: 000000000006BF9D
ntdll: 00000000000404CA
ntdll: 000000000006B63E
R5Apex: 00000000003EEBF1
R5Apex: 0000000000400C05
R5Apex: 0000000000298666
USER32: 0000000000019BBD
USER32: 0000000000013B94
USER32: 0000000000013B10
R5Apex: 000000000039D271
R5Apex: 000000000039B1F7
USER32: 0000000000019BBD
USER32: 000000000001729B
USER32: 00000000000167E9
ntdll: 000000000006B5EF
USER32: 000000000001681A
USER32: 00000000000137D0
USER32: 00000000000126B8
USER32: 00000000000175EA
uxtheme: 0000000000001644
uxtheme: 0000000000001445
USER32: 00000000000189D7
USER32: 0000000000019BBD
USER32: 0000000000013B94
USER32: 0000000000042953
R5Apex: 00000000002988B9
USER32: 0000000000019BBD
USER32: 0000000000013B94
USER32: 0000000000013B10
R5Apex: 000000000039D271
R5Apex: 000000000039B1F7
USER32: 0000000000018975
USER32: 000000000001729B
USER32: 0000000000012611
ntdll: 000000000006B5EF
USER32: 00000000000118EA
R5Apex: 00000000003FF9EC
R5Apex: 000000000040073A
R5Apex: 00000000003C6F81
R5Apex: 00000000003DA78F
R5Apex: 000000000045D8ED
kernel32: 00000000000159CD
ntdll: 000000000005383D
}
registers:
{
rax = 799 // 0x0000031F
rbx = 0
rcx = 0
rdx = 0
rsp = 0x4645BFB0
rbp = 0x4645C0B0
rsi = 0
rdi = 900 // 0x00000384
r8 = 0
r9 = 900 // 0x00000384
r10 = 0
r11 = 0x4645C070
r12 = 0
r13 = 5
r14 = 0
r15 = 5
rip = 0x000000014022EBF1
xmm0 = [ [1600, 0, 0, 0], [0x44C80000, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [-nan, -nan, -nan, -nan], [-32000, -32000, -31840, -31973] ]
xmm7 = [ [2.1019477e-43, 8.1275311e-44, 2.4802983e-42, 1.4012985e-42], [150, 58, 1770, 1000] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1561694190

Message 468 of 551 (162 Views)

Crashing on Launch Since Season 2

★★★★ Novice

crash:
{
R5Apex: 00000000003EEBF1
EXCEPTION_INT_DIVIDE_BY_ZERO: C0000094
}
cpu: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
ram: 16 // GB
callstack:
{
kernel32: 000000000009BC20
ntdll: 00000000000E6B7F
ntdll: 000000000006B560
ntdll: 000000000006BF9D
ntdll: 00000000000404CA
ntdll: 000000000006B63E
R5Apex: 00000000003EEBF1
R5Apex: 0000000000400C05
R5Apex: 0000000000298666
USER32: 0000000000019BBD
USER32: 0000000000013B94
USER32: 0000000000013B10
R5Apex: 000000000039D271
R5Apex: 000000000039B1F7
USER32: 0000000000019BBD
USER32: 000000000001729B
USER32: 00000000000167E9
ntdll: 000000000006B5EF
USER32: 000000000001681A
USER32: 00000000000137D0
USER32: 00000000000126B8
USER32: 00000000000175EA
uxtheme: 0000000000001644
uxtheme: 0000000000001445
USER32: 00000000000189D7
USER32: 0000000000019BBD
USER32: 0000000000013B94
USER32: 0000000000042953
R5Apex: 00000000002988B9
USER32: 0000000000019BBD
USER32: 0000000000013B94
USER32: 0000000000013B10
R5Apex: 000000000039D271
R5Apex: 000000000039B1F7
USER32: 0000000000018975
USER32: 000000000001729B
USER32: 0000000000012611
ntdll: 000000000006B5EF
USER32: 00000000000118EA
R5Apex: 00000000003FF9EC
R5Apex: 000000000040073A
R5Apex: 00000000003C6F81
R5Apex: 00000000003DA78F
R5Apex: 000000000045D8ED
kernel32: 00000000000159CD
ntdll: 000000000005383D
}
registers:
{
rax = 799 // 0x0000031F
rbx = 0
rcx = 0
rdx = 0
rsp = 0x4645BFB0
rbp = 0x4645C0B0
rsi = 0
rdi = 900 // 0x00000384
r8 = 0
r9 = 900 // 0x00000384
r10 = 0
r11 = 0x4645C070
r12 = 0
r13 = 5
r14 = 0
r15 = 5
rip = 0x000000014022EBF1
xmm0 = [ [1600, 0, 0, 0], [0x44C80000, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [-nan, -nan, -nan, -nan], [-32000, -32000, -31840, -31973] ]
xmm7 = [ [2.1019477e-43, 8.1275311e-44, 2.4802983e-42, 1.4012985e-42], [150, 58, 1770, 1000] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1561694190

Message 469 of 551 (152 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★★ Newbie

I have been receiving this error both before and after the season 2 patch

 

---------------------------
Apex Crash Message
---------------------------
Apex crashed in nvwgf2umx.

More technical information should be available in "apex_crash.txt" in your Documents folder.

Ctrl+C in this window will copy this message so you can paste it as text.

---------------------------
OK
---------------------------

Message 470 of 551 (155 Views)

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