September 2019
crash:
{
R5Apex: 000000000029AD5F
EXCEPTION_ACCESS_VIOLATION(read): 00000000000000D0
}
cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 0000000000086B2C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 000000000029AD5F
R5Apex: 0000000000452936
R5Apex: 0000000000452D27
R5Apex: 00000000004515B7
R5Apex: 00000000004532E2
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x28568B48
rbx = 0x0000009F73BBBFB0
rcx = 0
rdx = 4
rsp = 0x0000009F7340F640
rbp = 4
rsi = 196
rdi = 0x000002026255A720
r8 = 1018 // 0x000003FA
r9 = 428816 // 0x00068B10
r10 = 429340 // 0x00068D1C
r11 = 0xFFFFFFFF
r12 = 196
r13 = 0x000001FFE79D5B10
r14 = 0x000001FF8F12DF92
r15 = 44
rip = 0x00007FF77096AD5F
xmm0 = [ [30470400, 0, 0, 0], [0x4BE87880, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [30470400, 0, 0, 0], [0x4BE87880, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [600734.5, 600734.5, 15121.313, 15121.313], [0x4912A9E8, 0x4912A9E8, 0x466C4541, 0x466C4541] ]
xmm3 = [ [30470400, 0, 0, 0], [0x4BE87880, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [6398784, 0, 0, 0], [0x4AC34680, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [615855.81, 0, 0, 0], [0x49165AFD, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [615855.81, 615855.81, 615855.81, 615855.81], [0x49165AFD, 0x49165AFD, 0x49165AFD, 0x49165AFD] ]
xmm8 = [ [615855.81, 615855.81, 615855.81, 615855.81], [0x49165AFD, 0x49165AFD, 0x49165AFD, 0x49165AFD] ]
xmm9 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [685584, 20115224, 3.4028235e+38, 3.4028235e+38], [0x49276100, 0x4B99778C, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm11 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm12 = [ [-12364.455, -14102.914, 3174.0313, 0], [0xC64131D2, 0xC65C5BA8, 0x45466080, 0x00000000] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1567806032
September 2019
driver 436.15 driver fixed my freezing and crash to desktop
September 2019
i7 9700k @5.0 Ghz XMP2 3000mhz RTX 2660
i'll try installing 436.15
crash:
{
R5Apex: 000000000029AD5F
EXCEPTION_ACCESS_VIOLATION(read): 000000000000094E
}
cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6E6
ntdll: 00000000000A120F
ntdll: 000000000006A299
ntdll: 000000000009FE7E
R5Apex: 000000000029AD5F
R5Apex: 0000000000452936
R5Apex: 0000000000452D27
R5Apex: 00000000004515B7
R5Apex: 00000000004532E2
KERNEL32: 0000000000017BD4
ntdll: 000000000006CEE1
}
registers:
{
rax = 0x29518B48
rbx = 0x00000091323BBFB0
rcx = 0
rdx = 23
rsp = 0x000000913316FB60
rbp = 4
rsi = 2370 // 0x00000942
rdi = 0x000002052292FAC0
r8 = 1269 // 0x000004F5
r9 = 428816 // 0x00068B10
r10 = 429340 // 0x00068D1C
r11 = 0xFFFFFFFF
r12 = 2370 // 0x00000942
r13 = 0x00000203084D0730
r14 = 0x0000020321A15782
r15 = 135
rip = 0x00007FF6F6C7AD5F
xmm0 = [ [2.4888005e+08, 0, 0, 0], [0x4D6D59BB, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [2.4888005e+08, 0, 0, 0], [0x4D6D59BB, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [2.0528034e+08, 2.0528034e+08, 38917.289, 38917.289], [0x4D43C545, 0x4D43C545, 0x4718054A, 0x4718054A] ]
xmm3 = [ [2.4888005e+08, 0, 0, 0], [0x4D6D59BB, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [52264816, 0, 0, 0], [0x4C475FDC, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [2.0531925e+08, 0, 0, 0], [0x4D43CEC5, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [2.0531925e+08, 2.0531925e+08, 2.0531925e+08, 2.0531925e+08], [0x4D43CEC5, 0x4D43CEC5, 0x4D43CEC5, 0x4D43CEC5] ]
xmm8 = [ [2.0531925e+08, 2.0531925e+08, 2.0531925e+08, 2.0531925e+08], [0x4D43CEC5, 0x4D43CEC5, 0x4D43CEC5, 0x4D43CEC5] ]
xmm9 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [1904400, 7617600, 23328900, 3.4028235e+38], [0x49E87880, 0x4AE87880, 0x4BB1FC42, 0x7F7FFFFF] ]
xmm11 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm12 = [ [-17995.629, 204.85745, 3326.5247, 0], [0xC68C9742, 0x434CDB82, 0x454FE865, 0x00000000] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1567806032
September 2019
The below crash has been common since late in S2. No crashes since early S1 prior to this. Nvidia RTX 2060 w/ latest drivers (9/10 release). Thanks to theteam for looking into this!
crash:
{
R5Apex: 000000000029AD4F
EXCEPTION_PRIV_INSTRUCTION: C0000096
}
cpu: "Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6E6
ntdll: 00000000000A120F
ntdll: 000000000006A299
ntdll: 000000000009FE7E
R5Apex: 000000000029AD4F
R5Apex: 0000000000452936
R5Apex: 0000000000452D27
R5Apex: 00000000004515B7
R5Apex: 00000000004532E2
KERNEL32: 0000000000017BD4
ntdll: 000000000006CEE1
}
registers:
{
rax = 0x080900F3
rbx = 0x000000431D40BE30
rcx = 0
rdx = 3
rsp = 0x000000431D65FA60
rbp = 0x000001C1BB8E0820
rsi = 193
rdi = 0x000001C435491B60
r8 = 2057 // 0x00000809
r9 = 428816 // 0x00068B10
r10 = 429340 // 0x00068D1C
r11 = 0xFFFFFFFF
r12 = 193
r13 = 0x000001C19767B730
r14 = 0x000001C1BB9040F2
r15 = 9
rip = 0x00007FF66099AD4F
xmm0 = [ [4.2849e+14, 0, 0, 0], [0x57C2DACD, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [4.2849e+14, 0, 0, 0], [0x57C2DACD, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [1.1915286e+08, 1.1915286e+08, 5858099.5, 5858099.5], [0x4CE3441C, 0x4CE3441C, 0x4AB2C667, 0x4AB2C667] ]
xmm3 = [ [4.2849e+14, 0, 0, 0], [0x57C2DACD, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [8.998292e+13, 0, 0, 0], [0x56A3AD90, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [1.2501096e+08, 0, 0, 0], [0x4CEE7082, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1.2501096e+08, 1.2501096e+08, 1.2501096e+08, 1.2501096e+08], [0x4CEE7082, 0x4CEE7082, 0x4CEE7082, 0x4CEE7082] ]
xmm8 = [ [1.2501096e+08, 1.2501096e+08, 1.2501096e+08, 1.2501096e+08], [0x4CEE7082, 0x4CEE7082, 0x4CEE7082, 0x4CEE7082] ]
xmm9 = [ [0.80000001, 0, 0, 0], [0x3F4CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [2742336, 7617600, 14930496, 36869184], [0x4A276100, 0x4AE87880, 0x4B63D240, 0x4C0CA510] ]
xmm11 = [ [2.742336e+08, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x4D82C3C8, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm12 = [ [19980.607, 3316.4128, 5148.6489, 0], [0x469C1937, 0x454F469B, 0x45A0E531, 0x00000000] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1567806032
September 2019
Well no surprise there that players are not getting support from EA. I was in contact with customer support asking about this and got couple of things to try but no luck. I have tried over 20 so called fixes and none of them has worked and no word from developer
September 2019
crash:
{
ui: 000000000021AEF0
EXCEPTION_ACCESS_VIOLATION(execute): 00007FFE50D2AEF0
}
cpu: "AMD Ryzen 5 2600X Six-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FFBCA
ntdll: 00000000000A4AB2
ntdll: 000000000008C676
ntdll: 00000000000A119F
ntdll: 000000000006A229
ntdll: 000000000009FE0E
ui: 000000000021AEF0
}
registers:
{
rax = 15524 // 0x00003CA4
rbx = 0
rcx = 0x00000176A9E02190
rdx = 0
rsp = 0x00000022EC4CFC18
rbp = 0
rsi = 0
rdi = 0x00000176A9E02190
r8 = 0
r9 = 0x7FFEB000
r10 = 0x546C6148
r11 = 0xFFFFFFFFF9A83E45
r12 = 0
r13 = 0
r14 = 0x00007FF6E52381A0
r15 = 0x00007FF70C40F3C0
rip = 0x00007FFE50D2AEF0
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1567806032
September 2019
crash:
{
R5Apex: 000000000029AD4F
EXCEPTION_PRIV_INSTRUCTION: C0000096
}
cpu: "Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz"
ram: 8 // GB
callstack:
{
KERNELBASE: 0000000000086B2C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 000000000029AD4F
R5Apex: 0000000000452936
R5Apex: 0000000000452D27
R5Apex: 00000000004515B7
R5Apex: 00000000004532E2
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x08BF00F3
rbx = 0x000000BCB760C130
rcx = 0
rdx = 5
rsp = 0x000000BCB785F810
rbp = 0x000001ED9D814DF0
rsi = 1133 // 0x0000046D
rdi = 0x000001EEE9E9D0E0
r8 = 2239 // 0x000008BF
r9 = 428816 // 0x00068B10
r10 = 429340 // 0x00068D1C
r11 = 0xFFFFFFFF
r12 = 1133 // 0x0000046D
r13 = 0x000001ED879C47F0
r14 = 0x000001ED9D83C182
r15 = 94
rip = 0x00007FF67C85AD4F
xmm0 = [ [1e+12, 0, 0, 0], [0x5368D4A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1e+12, 0, 0, 0], [0x5368D4A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [6.594727e+08, 6.594727e+08, 4310.9678, 4310.9678], [0x4E1D3B05, 0x4E1D3B05, 0x4586B7BE, 0x4586B7BE] ]
xmm3 = [ [1e+12, 0, 0, 0], [0x5368D4A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [2.1000008e+11, 0, 0, 0], [0x524393EC, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [6.5947699e+08, 0, 0, 0], [0x4E1D3B48, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [6.5947699e+08, 6.5947699e+08, 6.5947699e+08, 6.5947699e+08], [0x4E1D3B48, 0x4E1D3B48, 0x4E1D3B48, 0x4E1D3B48] ]
xmm8 = [ [6.5947699e+08, 6.5947699e+08, 6.5947699e+08, 6.5947699e+08], [0x4E1D3B48, 0x4E1D3B48, 0x4E1D3B48, 0x4E1D3B48] ]
xmm9 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [385641, 1375929, 3.4028235e+38, 3.4028235e+38], [0x48BC4D20, 0x49A7F5C8, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm11 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm12 = [ [-17634.184, 4455.0303, 2918.342, 0], [0xC689C45E, 0x458B383E, 0x45366579, 0x00000000] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1567806032
CAN SOMEONE HELP ME UNDERSTAND WHAT THIS MEANS?