Apex Legends Crash no error - PC (apex_crash.txt)

[iceplague007]

@OrioStorm, yes I've tried repairing the game through origin and the easy anti-cheat service but it doesn't work. Reinstalled it quite a few times but that doesn't work either.  

[sonicboom4321]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia MSI 970
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? sonicboom4321
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. different parts of the map happened on 2 occasions
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. one time shooting another time running without any action
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 4
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game crashes with error report
What should be happening instead? the game not crashing
Steps: How can we find the bug ourselves? don't know how to replicate

‌

crash:
{
!!!unknown-module!!!: 0000019B27B507A8
EXCEPTION_ACCESS_VIOLATION(execute): 0000019B27B507A8
}
cpu: " Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000EBDC0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
!!!unknown-module!!!: 0000019B27B507A8
}
registers:
{
rax = 1
rbx = 0x0000019B27827AF8
rcx = 0x80000000
rdx = 0x0000019B27BA4C98
rsp = 0x000000146AD5D708
rbp = 0x0000019B27B2AFA0
rsi = 67
rdi = 0x0000019B2781EA30
r8 = 4
r9 = 0x00007FFE62950000
r10 = 0x0000019B27BA4C98
r11 = 0x0000019B27BA4C80
r12 = 0
r13 = 0x0000019B277BCEF8
r14 = 32
r15 = 0x0000019B27B50698
rip = 0x0000019B27B507A8
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [-nan, -nan, -nan, 0], [-1, -1, -1, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1561694190
modules:
{
}

[Kismet182]

Thanks so much for the reply. I've got a new crash report I'll post for you. 

[OhMyGodNani]

Hey hows it going. Hope you can help me out, ive tried reinstalling nvidia drivers (full wipe/custom install without the HD audio driver and then express) and I have nothing overclocked.

ryzen 2700x

asrock x470 

16gb ddr4 3000mhz

gtx1080 

[Rellik_pt]

Still crashing even after the new server update

crash:
{
R5Apex: 0000000000406E3C
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "AMD Ryzen 7 2700X Eight-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FFB5A
ntdll: 00000000000A4AB2
ntdll: 000000000008C676
ntdll: 00000000000A119F
ntdll: 000000000006A229
ntdll: 000000000009FE0E
R5Apex: 0000000000406E3C
R5Apex: 00000000003CBF51
R5Apex: 000000000022DF6E
R5Apex: 000000000022E326
R5Apex: 000000000026B52D
R5Apex: 00000000003DA78F
R5Apex: 000000000045D8ED
KERNEL32: 0000000000017BD4
ntdll: 000000000006CE71
}
registers:
{
rax = 65281 // 0x0000FF01
rbx = 0
rcx = 0x00080244CBBBC700
rdx = 0
rsp = 0x000000477BCE7A50
rbp = 0x000000477BCE7B11
rsi = 57
rdi = 0
r8 = 0x000000477BCE7A80
r9 = 0x00007FF64C6EF290
r10 = 0
r11 = 0
r12 = 1950 // 0x0000079E
r13 = 0xFFFFFFFF
r14 = 1
r15 = 0x79000A11
rip = 0x00007FF62A186E3C
xmm0 = [ [-nan, -nan, -nan, -nan], [-1, -1, -1, -1] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1561694190

[ICrashOften_Sry]

not sure if this is the right thread but i have been crashing all the time since the very behinning of the game without a single crash report ever being generated.

origin is enabled in apex, origins diagnostics/ingame protocol option is also enabled, after every crash i search for apex_crash.txt with everything.exe and never found one

how do i fix this?

[happymin_5]

crash:
{
R5Apex: 00000000003EEBF1
EXCEPTION_INT_DIVIDE_BY_ZERO: C0000094
}
cpu: "Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz"
ram: 16 // GB
callstack:
{
kernel32: 000000000009B990
ntdll: 00000000000E2A4F
ntdll: 000000000004D863
ntdll: 000000000002905D
ntdll: 0000000000018C0F
ntdll: 000000000004D948
R5Apex: 00000000003EEBF1
R5Apex: 0000000000400C05
R5Apex: 0000000000298666
USER32: 0000000000019BD1
USER32: 0000000000013BFC
USER32: 0000000000013B78
R5Apex: 000000000039D271
R5Apex: 000000000039B1F7
USER32: 0000000000019BD1
USER32: 00000000000172CB
USER32: 0000000000016829
ntdll: 000000000004D8F5
USER32: 000000000001685A
USER32: 0000000000013838
USER32: 00000000000126F8
USER32: 000000000001760E
uxtheme: 0000000000001644
uxtheme: 0000000000001445
USER32: 00000000000189D3
USER32: 0000000000019BD1
USER32: 0000000000013BFC
USER32: 00000000000428FB
R5Apex: 00000000002988B9
USER32: 0000000000019BD1
USER32: 0000000000013BFC
USER32: 0000000000013B78
R5Apex: 000000000039D271
R5Apex: 000000000039B1F7
USER32: 0000000000018971
USER32: 00000000000172CB
USER32: 0000000000012651
ntdll: 000000000004D8F5
USER32: 000000000000B55A
USER32: 000000000000B532
uxtheme: 000000000000ED95
USER32: 000000000000B5EE
uxtheme: 0000000000013544
uxtheme: 0000000000013ECB
uxtheme: 000000000002A2FC
uxtheme: 0000000000004D1F
uxtheme: 000000000000168E
uxtheme: 0000000000001445
USER32: 00000000000189D3
USER32: 0000000000019BD1
USER32: 0000000000013BFC
USER32: 00000000000428FB
R5Apex: 00000000002988B9
USER32: 0000000000019BD1
USER32: 0000000000013BFC
USER32: 0000000000013B78
R5Apex: 000000000039D271
R5Apex: 000000000039B1F7
USER32: 0000000000018971
USER32: 00000000000172CB
USER32: 0000000000017F7F
ntdll: 000000000004D8F5
USER32: 000000000001332A
USER32: 000000000001338C
dxgi: 0000000000033FCB
dxgi: 0000000000033C5C
dxgi: 00000000000330B4
dxgi: 000000000003175C
R5Apex: 00000000003FF9A5
R5Apex: 000000000040073A
R5Apex: 00000000003C6F81
R5Apex: 00000000003DA78F
R5Apex: 000000000045D8ED
kernel32: 0000000000015A4D
ntdll: 000000000002B831
}
registers:
{
rax = 967 // 0x000003C7
rbx = 0
rcx = 0
rdx = 0
rsp = 0x43A0B100
rbp = 0x43A0B200
rsi = 0
rdi = 1118 // 0x0000045E
r8 = 0
r9 = 1118 // 0x0000045E
r10 = 0
r11 = 0x43A0B1C0
r12 = 0
r13 = 5
r14 = 0
r15 = 5
rip = 0x000000013F9DEBF1
xmm0 = [ [1936, 0, 0, 0], [0x44F20000, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1561694190

[_S7ORM-BRINGR]

@OrioStorm Hello, Orio!
The game is now unplayable for me. I got the notorious DXGI error. Please find the error attached + Dxdiag. I reinstalled the game, reset Origin cache and reinstalled drivers, nothing works.

This started after the patch for Season 2. I can't play the game now.

[atdsutm]

Got a crash in Apex Legends in Season 2. First time this has happened to me.

This happened when dropping down.


Here are the files.

[OrioStorm]

@Kismet182, those are both crashes in nVidia's driver in a thread nVidia created. I recommend contacting nVidia support. The first thing they'll tell you is to be sure you have the latest drivers, so I'll recommend that as well.