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Re: Apex Legends Crash no error - PC (apex_crash.txt)

by POF_Wyjakx
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Original Post

Re: Apex Legends Crash no error - PC (apex_crash.txt)

[ Edited ]
★★★★ Novice

@OrioStorm I'll answer myself. After 1 week digging and performing tests, re installing Windows 10 and re installing all  updated driver sets,  In my case, all these errors, freezes and reboots when playing Apex were due to the fact that my GPU temp was too high. It seems that when Apex is configured with highest video settings, it pushes the graphic card to the limit therefore gpu fans must do their work and cool GPU. In my case fans were working properly although they weren`t working at enough speed to lower the temp to less than 65º.

 

What I've done is download Asus tweaker II and manage myself GPU fans, I keep GPU temp between 61-64º. I've set  that if temp is >60º they must work at 80% of their capacity. This condition provides me an experience, with highest video settings, with my GTX 1080 ti of 100-140 FPS  between 60-64º with GPUs fans at 80%.

 

I hope my experience helps other ppl to solve their GPU issues.

 

Now only left that you improve EA servers in EU Standard smile. We have latency issues every day!

 

Ah, and a network latency meter would be helpful too (lilke PUBG has) :P

 

Regards from Spain!

 

 

Message 451 of 938 (596 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★ Apprentice
@OrioStorm I updated windows to latest version and all other upgrades that came with it. Don't know if that was causing the issue but I'm all good now.
Message 452 of 938 (583 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Newbie

Hi all, pretty similar to previous crash reports

 

crash:
{
nvwgf2umx: 000000000062911E
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "Intel(R) Core(TM) i5-8600 CPU @ 3.10GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000EBCF0
ntdll: 00000000000A2757
ntdll: 000000000008AB46
ntdll: 000000000009ED3D
ntdll: 0000000000006C86
ntdll: 000000000009DC6E
nvwgf2umx: 000000000062911E
nvwgf2umx: 00000000006388FE
nvwgf2umx: 0000000000638BD7
nvwgf2umx: 000000000053BE23
nvwgf2umx: 000000000053BEAF
nvwgf2umx: 00000000004711F1
nvwgf2umx: 00000000003C0CFA
nvwgf2umx: 00000000001C3E5A
nvwgf2umx: 0000000000E2D192
nvwgf2umx: 0000000000DA987B
nvwgf2umx: 000000000037B489
nvwgf2umx: 000000000019B816
nvwgf2umx: 000000000037C98C
nvwgf2umx: 0000000000EB381A
nvwgf2umx: 0000000000399CCE
nvwgf2umx: 00000000003B2BD4
d3d11: 000000000001E6D9
d3d11: 000000000001C588
d3d11: 00000000000608AE
d3d11: 000000000004211D
d3d11: 000000000002B861
d3d11: 00000000000285EC
d3d11: 0000000000051030
d3d11: 00000000000470C7
d3d11: 000000000004F748
R5Apex: 0000000000424593
R5Apex: 000000000047283A
R5Apex: 0000000000492766
R5Apex: 0000000000492B57
R5Apex: 00000000004913E7
R5Apex: 0000000000493112
KERNEL32: 0000000000013034
ntdll: 0000000000071471
}
registers:
{
rax = 0x00490048005F004E
rbx = 0x0000017BF10EC538
rcx = 0x00200000
rdx = 0x0000017C99A9BC58
rsp = 0x0000006EBF96A440
rbp = 0x0000006EBF96A499
rsi = 0x0000017BF11349A0
rdi = 0x0000017BF10A97A0
r8 = 97
r9 = 98
r10 = 0x0000017BF10EC538
r11 = 129
r12 = 0x7FFFFFFF
r13 = 0
r14 = 0x08200C18
r15 = 0x0000017C99A40050
rip = 0x00007FFDE0D5911E
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [1.9807039e+27, 10.852425, 0, 0], [0x6CCCCCCC, 0x412DA388, 0x00000000, 0x00000000] ]
xmm2 = [ [0, 5.8854065, 0, 0], [0x00000000, 0x40BC5540, 0x00000000, 0x00000000] ]
xmm3 = [ [1.9807039e+27, 10.852425, 0, 0], [0x6CCCCCCC, 0x412DA388, 0x00000000, 0x00000000] ]
xmm4 = [ [0, 5.4384155, 0, 0], [0x00000000, 0x40AE0780, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1560910906

Message 453 of 938 (570 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

crash: { msvcrt: 000000000002A9E6 EXCEPTION_ACCESS_VIOLATION(write): 0000000000000000 } cpu: "Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz" ram: 8 // GB callstack: { KERNELBASE: 000000000008667C ntdll: 00000000000A810B ntdll: 000000000008FD56 ntdll: 00000000000A46AF ntdll: 0000000000004BEF ntdll: 00000000000A341E msvcrt: 000000000002A9E6 sapi_onecore: 000000000011CA8F sapi_onecore: 000000000011CAC9 sapi_onecore: 000000000003F4D1 sapi_onecore: 000000000015E8C7 sapi_onecore: 0000000000026C30 sapi_onecore: 0000000000026BE4 sapi_onecore: 0000000000026B7B module@0000017AECF90000: 000000000009759D module@0000017AECF90000: 00000000000978CF module@0000017AECF90000: 0000000000097C5C ntdll: 0000000000048F07 ntdll: 00000000000435BC ntdll: 0000000000066DCD KERNEL32: 000000000001D62A R5Apex: 0000000001241584 R5Apex: 0000000001241520 R5Apex: 00000000004AE602 R5Apex: 0000000001202656 Activation64: 0000000000011050 Activation64: 0000000000008F82 KERNEL32: 0000000000017974 ntdll: 000000000006A271 } registers: { rax = 0 rbx = 0x00000014C93AEE90 rcx = 0x78450CEF22710000 rdx = 0 rsp = 0x00000014C93AEE20 rbp = 0x0000017A2623C0C0 rsi = -1 // 0xFFFFFFFF rdi = 0x0000017A2621C240 r8 = 0 r9 = 0x00000014C93AE430 r10 = 0x00007FFB1E051DC4 r11 = 0x00000014C93AE860 r12 = 0x0000017A2623C0C0 r13 = 0 r14 = 0x00000014C93AEE88 r15 = 0x00007FFAE22D4070 rip = 0x00007FFB1BB6A9E6 xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] } build_id: 1553899726

it's been a week now that i've started crashing, basically i have a freeze and the screen goes black, i still hear the sound of windows (i hear the error sound) and my mates on diskord, the only thing i can do is hard restart the pc.

 

Message 454 of 938 (539 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Newbie

Please i need help. Apex crashes in almost every match after few minutes.

 

crash:
{
R5Apex: 00000000011B0660
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000000
}
cpu: "AMD Ryzen 7 1700 Eight-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FFA1A
ntdll: 00000000000A4AB2
ntdll: 000000000008C676
ntdll: 00000000000A119F
ntdll: 000000000006A229
ntdll: 000000000009FE0E
R5Apex: 00000000011B0660
R5Apex: 000000000092E59D
R5Apex: 0000000000932ACB
R5Apex: 0000000000933617
R5Apex: 0000000000935F5B
R5Apex: 0000000000492766
R5Apex: 0000000000492B57
R5Apex: 00000000004913E7
R5Apex: 0000000000493112
KERNEL32: 0000000000017BD4
ntdll: 000000000006CE71
}
registers:
{
rax = 264 // 0x00000108
rbx = 95552 // 0x00017540
rcx = 0x00007FF66A5B47C0
rdx = 0xFFFF800995A4B840
rsp = 0x0000004516FFE2E8
rbp = 0
rsi = 58
rdi = 0
r8 = 264 // 0x00000108
r9 = 0
r10 = 0
r11 = 0x00007FF66A5B47C0
r12 = 0x00007FF646490000
r13 = 0
r14 = 0x00007FF646490000
r15 = 1
rip = 0x00007FF647640660
xmm0 = [ [1.5285611e-36, 3.8205122e-37, 4.5978845e-40, 1.5634694e-36], [0x0402091D, 0x0302015B, 0x000501B4, 0x04050159] ]
xmm1 = [ [14390.089, 14390.089, -1432.641, -1432.641], [0x4660D85B, 0x4660D85B, 0xC4B31483, 0xC4B31483] ]
xmm2 = [ [-1.1163636, 0.77946901, 0.31982306, 7.7179808e-05], [0xBF8EE501, 0x3F478B48, 0x3EA3BFD9, 0x38A1DB98] ]
xmm3 = [ [-1.0886151, 1.1763021, 0.34423831, 1.1763021], [0xBF8B57BD, 0x3F969111, 0x3EB04001, 0x3F969111] ]
xmm4 = [ [-14465.225, 10099.93, 2608.0911, 1.0000727], [0xC66204E6, 0x461DCFB8, 0x45230175, 0x3F800262] ]
xmm5 = [ [-0.92545539, 1, 0.16686033, 1], [0xBF6CEAA5, 0x3F800000, 0x3E2ADD6F, 0x3F800000] ]
xmm6 = [ [1.2013333, 0, 0, 0], [0x3F99C54A, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [-0.34453765, 0.028581988, 0.93833727, 0], [0xBEB0673D, 0x3CEA24C6, 0x3F7036DF, 0x00000000] ]
xmm8 = [ [0.737023, 0, 0, 0], [0x3F3CAD8A, 0x00000000, 0x00000000, 0x00000000] ]
xmm9 = [ [-1.3153722, -0.88235956, -0.45609996, 0], [0xBFA85E1E, 0xBF61E251, 0xBEE985EF, 0x00000000] ]
xmm10 = [ [-0.9343375, 0.086603351, -0.34570694, 0], [0xBF6F30BE, 0x3DB15D19, 0xBEB10080, 0x00000000] ]
xmm11 = [ [-6350.7754, -7539.9302, 3023.9089, -1], [0xC5C67634, 0xC5EB9F71, 0x453CFE8B, 0xBF800000] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1560910906

Message 455 of 938 (532 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

Yeah, after the update i have this crash.. I run all on stock no overclock on gpu or cpu, This is the first crash i take and is not from my pc

crash:
{
atidxx64: 000000000079E9C9
EXCEPTION_ACCESS_VIOLATION(read): 00000001000000D8
}
cpu: "AMD Ryzen 7 1700X Eight-Core Processor "
ram: 32 // GB
callstack:
{
KERNELBASE: 0000000000086B2C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
atidxx64: 000000000079E9C9
atidxx64: 00000000007CA71E
atidxx64: 00000000007D3F54
atidxx64: 00000000007D39E7
atidxx64: 000000000000F786
atidxx64: 000000000072DAAF
atidxx64: 0000000000722239
atidxx64: 00000000008BBFB4
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 4
rbx = 0x44444444
rcx = 288 // 0x00000120
rdx = 0x0000027D576E8F00
rsp = 0x0000008D0960F610
rbp = 0x0000000100000000
rsi = 72
rdi = 0x0000027E6473DCD0
r8 = 15
r9 = 0x0000027E6473DCD0
r10 = 0x0000027D4D657F90
r11 = 1
r12 = 987135 // 0x000F0FFF
r13 = 0x0000027D576E8F00
r14 = 144
r15 = 0x80000005
rip = 0x00007FF93438E9C9
xmm0 = [ [0, 1.4693679e-39, 0, 2.2958874e-41], [0x00000000, 0x00100000, 0x00000000, 0x00004000] ]
xmm1 = [ [1.0089349e-43, 1.6687111e-38, -nan, 5.0547432e-37], [0x00000048, 0x00B5B4E0, 0xFFFF1000, 0x032C0106] ]
xmm2 = [ [-nan, -nan, -nan, -nan], [-1, -1, -1, -1] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1560910906

Message 456 of 938 (473 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★★ Novice
@OrioStorm I actually suspect it was CPU. I was trying 5 GHz, I've bumped core voltage a bit and no issues since then. GPU is running stock and I've never had a GPU crash or error with my current card in two years.
Message 457 of 938 (466 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice
@OrioStorm Hello, APEX was stable for me since I started to play it for about a month, but now every time i'm trying to enter the game it crashes. No overclocking.

crash:
{
!!!unknown-module!!!: 00007FFC23ABB730
EXCEPTION_ACCESS_VIOLATION(execute): 00007FFC23ABB730
IGO64: 0000000000035A86
}
cpu: "AMD Ryzen 5 1600 Six-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
!!!unknown-module!!!: 00007FFC23ABB730
}
registers:
{
rax = 0x00007FFC63AC0040
rbx = 0x00000203F3A0E540
rcx = 0x00000203F3A0E540
rdx = 0
rsp = 0x000000644C6EFA98
rbp = 0
rsi = 0
rdi = 0
r8 = 0
r9 = 0x8101010101010183
r10 = 0x546C6148
r11 = 0xFFFFFFFFFAD7C51B
r12 = 0
r13 = 0
r14 = 0x00007FF63D455DC0
r15 = 0x00007FF664507780
rip = 0x00007FFC23ABB730
xmm0 = [ [6.777413e+22, 4.5912143e-41, -2.5676201e-08, 7.2166871e-43], [0x6565A0B0, 0x00007FFC, 0xB2DC8E90, 0x00000203] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1560910906
Message 458 of 938 (455 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

[ Edited ]
★★★★ Novice

I had this issue in the past. I had lowered the texture streaming budget to 'None' in game settings. Game kept stuttering and crashing after that change.

Ideally, your texture streaming budget should be close 80-90% of your GPU memory, otherwise major load goes on on-board graphics in CPU for rendering the game and the game crashes when CPU can't provide enough resources.

 

So, keep your texture budget around that range. Let your GPU do the heavy lifting (the only job it was designed for).

Message 459 of 938 (421 Views)
Highlighted

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

@OrioStorm My pc crash behind the last updates, but i didnt have any crash report.. Juste my pc freeze..

Message 460 of 938 (332 Views)

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