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Re: Apex Legends Crash no error - PC (apex_crash.txt)

by POF_Wyjakx
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Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

I also noticed this morning that, I'm able to play with a different EA Account, just not with my "main".

Message 361 of 940 (703 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

Since update, 80% of time I crashed during first loading when i start a game (before select any legend). Then, I'm not able to close or access to the window task manager and have to reboot my computer ...

 

I'm not a pro, but wtf is wrong, every update came with a lot of new issues ..

 

 

 

crash:
{
R5Apex: 00000000002FB8AF
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 00000000002FB8AF
R5Apex: 00000000002FB4CF
R5Apex: 00000000004C116D
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0
rbx = 0
rcx = 0x70615C6E77617073
rdx = 0x000000942FF67A90
rsp = 0x000000942FF679E0
rbp = 0
rsi = 0x00007FF763B9B450
rdi = 0x0000020E3503D4C0
r8 = 1
r9 = 970 // 0x000003CA
r10 = 2047 // 0x000007FF
r11 = 0x00007FF78A694E80
r12 = 0
r13 = 0x00007FF76EC12120
r14 = 0
r15 = 0x000000942FF67A90
rip = 0x00007FF763B9B8AF
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 362 of 940 (682 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

EA Respawn Team

@NeariXz that sounds like a freeze, not a crash. They feel the same to the player (the game suddenly stops working), but they have different underlying causes. For a crash, the software did something "illegal", so the OS tells us what went wrong, and we can write basic information to a log. For a freeze, the software keeps doing the same thing over and over, never making progress, but it doesn't do anything illegal, so the OS and the software don't know that it will never finish, so we don't get any report of what happened.

 

All that to say, the apex_crash.txt you reported is from an old patch, and that crash bug has already been fixed.

 

Now, we can still try to figure out what's going on!

 

I'd recommend running the game in windowed mode and opening task manager next to it, so you can see if your whole system freezes or just Apex.

 

To run task manager, hit Ctrl+Shift+Esc, make sure to check "more details", and go to the "performance" tab, and select "CPU" on the left (if it's not already there). Then right-click on the CPU graph and choose "Change graph to" then "Logical processors" to see an individual graph for each of your CPU cores. Move this to a side of the screen.

 

Then, run the game, and switch to windowed mode. I believe you can also add "-sw - width XXX -height XXX" to the command line in your Apex shortcut to force windowed mode at a specific resolution if you can't do this in the game.

 

If you freeze, see whether task manager also froze, and see what your CPU utilization looks like. The game shouldn't be able to do anything to make the whole system freeze.

 

You can also redo the experiment with looking at the "GPU" instead of "CPU" in the "Performance" tab to see if the GPU is getting stuck.

Message 363 of 940 (658 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

[ Edited ]
★★★★ Novice

@OrioStorm Hey, thanks for your answer. The fact is, when loading screen is freezing, i can't switch to any other tab.. even if it already open / window mode. The game always returns in "main window" and i cant do anything except restarting. I assume this prevents from writing into the crash log.

 

I assume to not using window/tab when game is open prevents a lot of crash (but not all) ...

Message 364 of 940 (637 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

[ Edited ]
★★★★ Newbie

the game was running fine for me yesterday, but today it started crashing every game. my 3570k is oc'd to 4.3 ghz.

 

edit: downclocking my cpu to 4.2 ghz seems to have fixed my crashes.

Message 365 of 940 (587 Views)

APEX Legends Crash after exiting the Game no errors - PC

★★★★ Novice

crash:
{
msvcrt: 000000000002A9E6
EXCEPTION_ACCESS_VIOLATION(write): 0000000000000000
}
cpu: "AMD Ryzen 3 1300X Quad-Core Processor "
ram: 32 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
msvcrt: 000000000002A9E6
sapi_onecore: 000000000011CA8F
sapi_onecore: 000000000011CAC9
sapi_onecore: 000000000003F4D1
sapi_onecore: 000000000015E8C7
sapi_onecore: 0000000000026C30
sapi_onecore: 0000000000026BE4
sapi_onecore: 0000000000026B7B
MSTTSEngine_OneCore: 000000000009759D
MSTTSEngine_OneCore: 00000000000978CF
MSTTSEngine_OneCore: 0000000000097C5C
ntdll: 0000000000048F07
ntdll: 00000000000435BC
ntdll: 0000000000066DCD
KERNEL32: 000000000001D62A
R5Apex: 00000000011D0E84
R5Apex: 00000000011D0E20
R5Apex: 0000000000482692
R5Apex: 0000000001191F66
Activation64: 0000000000011050
Activation64: 0000000000008F82
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0
rbx = 0x0000002AB29AE830
rcx = 0x234AC2482D7F0000
rdx = 0
rsp = 0x0000002AB29AE7C0
rbp = 0x000001CDF3018150
rsi = -1 // 0xFFFFFFFF
rdi = 0x000001CDF2FD8910
r8 = 0
r9 = 0x0000002AB29ADDD0
r10 = 0x00007FFC03271E94
r11 = 0x0000002AB29AE200
r12 = 0x000001CDF3018150
r13 = 0
r14 = 0x0000002AB29AE828
r15 = 0x00007FFBEBD04070
rip = 0x00007FFC02CDA9E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1559255962

 

 

Every time I exit APEX, I get this message since 5-12-2019. Possibility before that but did not pay attention to it at first.

 

Message 366 of 940 (340 Views)

Re: APEX Legends Crash after exiting the Game no errors - PC

★★★★ Novice
AMD Ryzen 3 1300X Quad-Core Processor
Asus Prime B350-Plus
32 GB Ram
Gigabyte Radeon RX 580 Aorus
LG HL DT ST BD-RE Blu-ray Drive
PNY CS1311 240 GB SSD
PNY CS1311 240 GB SSD
Seagate Barracuda 2 TB ST2000M006
TP-Link Wireless MU-MIMO USB Adapter

Samsung C32F391 Monitor
Creative ZiiSound T6 USB Speakers
Logitech G430 Gaming Headset
Tt eSports Commander Keyboard and Mouse
Message 367 of 940 (334 Views)
Highlighted

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

A crash... Again.....

 

Message 368 of 940 (539 Views)

And i keep on crashing....in an out....the game....bcz of you....

★★★★ Novice

Crashed twice in a row bois....

Message 369 of 940 (350 Views)

Crash apex legends

★★★ Newbie

I have this crashing issue again and again with apex origin. Every time it starts to find a new game the game crashes.

Message 370 of 940 (516 Views)

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