Game crash

by acidhax
Reply

Original Post

Re: CRASHING NON STOP

[ Edited ]
★★★★★ Apprentice

@OrioStorm I think it's just from me decreasing my CPU Voltage too low.

Was at 1.270v (Loadline calibration level 6) @ 5 ghz.  Went to 1.265v (5mv lower) and got that crash.

 

So back to 1.270v I go !

 

tl;dr; Trying to find my minimum stable voltage where Apex won't generate any errors or crashes post patch.

I already know 1.275v is stable so been doing 1.270v then went to 1.265v just now.

 

Pre-patch it was 1.315v (Loadline calibration=turbo/level 6)

Message 261 of 1,214 (1,061 Views)

Re: CRASHING NON STOP

★★★ Apprentice

Can second this, at least for now. Around 15hrs of uninterrupted gaming since patch. i7 8700k 5ghz at my initially stable voltage.

Message 262 of 1,214 (1,015 Views)
Highlighted

Game crash

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2080ti
Enter RAM memory size in GB 20
What is your gamertag/PSN ID/EA Account name? acidhax
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Click to load game screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading the game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Many
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game exits
What should be happening instead? Game loads
Steps: How can we find the bug ourselves? ?

crash:
{
R5Apex: 0000000001224987
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz"
ram: 20 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 0000000001224987
R5Apex: 00000000002298BB
R5Apex: 00000000004A038A
R5Apex: 00000000004C3136
R5Apex: 00000000004C3527
R5Apex: 00000000004C1D47
R5Apex: 00000000004C3AE2
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x00000288BC8F0010
rbx = 0x000002885D165538
rcx = 0x1549E163
rdx = 0xE3C5107555A93134
rsp = 0x000000FC0AE0FBD8
rbp = 0
rsi = 0xE3C512FE12383144
rdi = 0x00000288BC8F0010
r8 = 0x1549E163
r9 = 0x00000288BC8F0000
r10 = 0xE3C512FE12383144
r11 = 0x88B740C0760AF8BE
r12 = 2
r13 = 0
r14 = 0xE3C512FE12383144
r15 = 0x001FFC90
rip = 0x00007FF7A0BE4987
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1557879477
0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1557879477

Message 263 of 1,214 (963 Views)

Re: Game crash

★★★ Newbie

Also getting this crash at times

 

gamecrash.png

Message 264 of 1,214 (955 Views)

Re: CRASHING NON STOP

★★★★★ Novice

@OrioStorm Increased my overclocking back to 5GHz several days ago and received an entirely new crash after several hours of gameplay. I've attached the crash file. Any thoughts?

 

crash:
{
module@00007FFCD7200000: 00000000007E0823
EXCEPTION_ACCESS_VIOLATION(write): 0000014A2303BE30
}
cpu: "Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000FF91A
ntdll: 00000000000A4AB2
ntdll: 000000000008C676
ntdll: 00000000000A119F
ntdll: 000000000006A229
ntdll: 000000000009FE0E
module@00007FFCD7200000: 00000000007E0823
module@00007FFCD7200000: 00000000007E1AE1
module@00007FFCD7200000: 00000000006B951A
module@00007FFCD7200000: 000000000053A553
module@00007FFCD7200000: 000000000053A5DF
module@00007FFCD7200000: 000000000046F9F1
module@00007FFCD7200000: 00000000003BFCCA
module@00007FFCD7200000: 00000000001C2F3A
module@00007FFCD7200000: 0000000000E2A4B2
module@00007FFCD7200000: 0000000000DA705B
module@00007FFCD7200000: 000000000037A529
module@00007FFCD7200000: 000000000019A8F6
module@00007FFCD7200000: 0000000000451D25
module@00007FFCD7200000: 00000000004EE5B7
module@00007FFCD7200000: 00000000012A066C
KERNEL32: 0000000000017BD4
ntdll: 000000000006CE71
}
registers:
{
rax = 0x0000014A2303BE30
rbx = 0x000000299999D640
rcx = 0
rdx = 0x50000030
rsp = 0x000000299999D560
rbp = 0x0000016A23119440
rsi = 0x0000016A2303BD18
rdi = 0x0000016A2303BD18
r8 = 0x0000016A23115C10
r9 = 0x0000016A23119690
r10 = 0x0000016A23006D08
r11 = 0
r12 = 0
r13 = 0x0000016A23031980
r14 = 0
r15 = 14
rip = 0x00007FFCD79E0823
xmm0 = [ [1.4993894e-43, 5.0727004e-43, 7.0930804e-18, 5.0727004e-43], [0x0000006B, 0x0000016A, 0x2302D820, 0x0000016A] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [2.6904931e-43, 5.0727004e-43, 7.107116e-18, 5.0727004e-43], [0x000000C0, 0x0000016A, 0x23031A68, 0x0000016A] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1557879477

Message 265 of 1,214 (1,121 Views)

Re: CRASHING NON STOP

★★★★ Novice

Looks like this is the new intel CPU crash, first time i've got this tho, game is a lot more stable with this update.

 

R5Apex: 00000000004C2EFD
EXCEPTION_ILLEGAL_INSTRUCTION: C000001D

Message 266 of 1,214 (1,103 Views)

Re: CRASHING NON STOP

★★★★★ Apprentice

@TrigrH increase CPU voltage by 5mv and test again.

Message 267 of 1,214 (1,088 Views)

Apex.crash.txt report - Games keeps crashing

[ Edited ]
★★★ Newbie

So yeah, I've been randomly crashing in game lately. Truthfully, I don't enjoy it. However thanks to our almighty gods I've been blessed with an apex_crash.txt.

 

Is there anyone so kind of enough to help me diagnosis this? Standard smile

 

crash:
{
R5Apex: 00000000002FDE9F
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "AMD FX(tm)-6300 Six-Core Processor "
ram: 8 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 00000000002FDE9F
R5Apex: 00000000002FDABF
R5Apex: 00000000004C374D
R5Apex: 00000000004C3136
R5Apex: 00000000004C3527
R5Apex: 00000000004C1D47
R5Apex: 00000000004C3AE2
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0
rbx = 0
rcx = 0x6E7761707365725C
rdx = 0x000000AA196577A0
rsp = 0x000000AA196576F0
rbp = 0
rsi = 0x00007FF7B406DA40
rdi = 0x00000240D8BDD5C0
r8 = 1
r9 = 1609 // 0x00000649
r10 = 2047 // 0x000007FF
r11 = 0x00007FF7DAB6B400
r12 = 0
r13 = 0x00007FF7BF0E7BA0
r14 = 0
r15 = 0x000000AA196577A0
rip = 0x00007FF7B406DE9F
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1557879477

Message 268 of 1,214 (994 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★ Newbie

got the same problem here on AMD cpu

Message 269 of 1,214 (1,047 Views)

Re: CRASHING NON STOP

★★ Novice

@MrGregert , I have the same Apex crash text with u, and the same situation, crash and bluescreen. how did u fix that ,help me pls! Btw

I have overclocked my 7700K to 5.2g,it seems 5.1g is fine with playing apex ,5.2g I crash in every game.

Message 270 of 1,214 (1,009 Views)