May 2019
@MajkSaN33, that crash was from the previous patch, and I think it's one that's already fixed in the current patch (1.1.3).
May 2019
@HilariousBabyTTV, I couldn't find any info you've posted about the issue you're having in particular, so I can't give you any advice to work around it. If you have some info, I'd be happy to hear about it.
May 2019
crash: { !!!unknown-module!!!: 000001671D32C195 EXCEPTION_ACCESS_VIOLATION(read): 000001671DEA3112 } cpu: "Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz" ram: 16 // GB callstack: { KERNELBASE: 000000000008667C ntdll: 00000000000A81CB ntdll: 000000000008FD56 ntdll: 00000000000A477F ntdll: 0000000000004BEF ntdll: 00000000000A34EE !!!unknown-module!!!: 000001671D32C195 } registers: { rax = 0x000001671DEA3112 rbx = 0x000001671D9423A0 rcx = 0x000001671D920000 rdx = 0x000001671DEA3112 rsp = 0x0000000CD29CF890 rbp = 0x0000000CD29CF919 rsi = 0x000001671DBD03D0 rdi = 0x000001671D942E20 r8 = 0 r9 = 0x0000000CD29CF4E0 r10 = 0xFFFFFFFF r11 = 0x0000000CD29CF7C0 r12 = 4 r13 = 0 r14 = 0x000001671DEA3112 r15 = 0x000001671DBD0400 rip = 0x000001671D32C195 xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] } build_id: 1557879477
Just came from holiday and had 2 crashes out of 3 games. i7 6700k + GTX1070.
May 2019
@Successor1, unfortunately the crash wasn't in apex, and Windows didn't give us the name of the DLL that did crash.
May 2019
Thanks @Lakario, I've reported a bug that somebody should make sure text-to-speech is always shutdown properly in our code.
May 2019
@OrioStorm UPDATE- I did some homework on these disconnects and I believe I found a solution.
Step 1.) Launch Apex (But DO NOT click start on the title screen, just tab out to desktop!)
Step 2.) Open "Services" In windows search bar
Step 3.) Scroll down to Windows Audio Endpoint Builder
Step 4.) Right click this option and select Stop
Step 5.) After processing, Click on Windows Audio Endpoint Builder again and select start
Step 6.) Select the "Windows Audio" file above "Windows Audio Endpoint Builder" and select start (for Windows Audio)
Step 7.) Exit Services
Step 8.) Click start on the apex legends title screen
Step 9.) Play game without any disconnects
Step 10.) Profit
Just learned this groovy trick today, and there is a full video on youtube.
Sadly this will have to be redone every time I wanna become Champion. I will post an update on my status if any problems occur and will leave this to the developer team for further science.
-Snake
May 2019
@B0bbyBiraciall, I just looked up what Windows Audio Endpoint Builder" does, and I don't think it should affect your connection timeouts, unless maybe your PC is frozen / locked up for a long time before the timeout happens.
I'm really happy if that does work, but it would be a mystery WHY.
A related story: back in college we had a program that software emulated a microcontroller. One day, we noticed that the emulator ran faster for a little while after somebody bumped the table, then it would slow down again. Sure enough, bumping the table again made it speed up. Now, programs shouldn't know about the table, and being engineers, we assumed there had to be a logical explanation. After some experimentation, we discovered that bumping the table would jiggle the mouse, and back then the mouse was connected via a serial port (it was a really old PC and mouse), and serial ports could also be used to connect the program to external hardware either running or programming the actual microcontroller (I forget which). So, bumping the table wiggled the mouse which sent a signal on the serial port which made the program stop waiting on the serial port and get back to doing what we wanted it to do, which was emulate.
So, all that to say, even though I don't see how the two are related, there could be a strange series of connections that cause two seemingly unrelated things to be connected in some bizarre way. If so, I'm happy you found a way to avoid your timeouts.
May 2019
Still getting crashes after the update...
crash: { module@00007FF849D00000: 000000000036878A EXCEPTION_ACCESS_VIOLATION(read): 000000000000B880 } cpu: "AMD Ryzen 5 2600X Six-Core Processor " ram: 16 // GB callstack: { KERNELBASE: 000000000008667C ntdll: 00000000000A81CB ntdll: 000000000008FD56 ntdll: 00000000000A477F ntdll: 0000000000004BEF ntdll: 00000000000A34EE module@00007FF849D00000: 000000000036878A module@00007FF849D00000: 00000000003697B2 module@00007FF849D00000: 0000000000CCC5D2 module@00007FF849D00000: 0000000000389BCF module@00007FF849D00000: 0000000000389A76 module@00007FF849D00000: 00000000003816BD module@00007FF849D00000: 0000000000BED65A module@00007FF849D00000: 000000000126191C KERNEL32: 0000000000017974 ntdll: 000000000006A271 } registers: { rax = 0 rbx = 0x000001E326609FA0 rcx = 0 rdx = 0x000000DBC70BF260 rsp = 0x000000DBC70BF1F0 rbp = 0x000000DBC70BF2F9 rsi = 0x000001E382D60330 rdi = 0 r8 = 0 r9 = 0x000001E40B0941C0 r10 = 0x000001E375C95640 r11 = 0 r12 = 0 r13 = 0 r14 = 0x000000DBC70BF360 r15 = 0 rip = 0x00007FF84A06878A xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm2 = [ [-0, 2.1861458, 0, 0], [0x80000000, 0x400BE9D0, 0x00000000, 0x00000000] ] xmm3 = [ [136, 0, 0, 0], [0x43080000, 0x00000000, 0x00000000, 0x00000000] ] xmm4 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ] xmm5 = [ [18, 0, 0, 0], [0x41900000, 0x00000000, 0x00000000, 0x00000000] ] xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] } build_id: 1557879477
May 2019 - last edited May 2019
@OrioStorm Auch, wellwell,
Do you have any awnsers regarding when we might get some of these errors/bugs fixed?, i know the majority is different issues, but is there any like "Trello Board" or something we can see the current status?,
I'd love to know when i can the play the game again without having random crashes, really bums me out to start a game, get some good fights, and than just having the crashes..
Oh also, i noted that i got a windows update the same day the crashes started appearing, also a longshot but from my experience, windows updates tend to screw up alot.
Will uninstall that update and do some games and get back to ya!
KB4494441 - might help the sound guys.
EDIT2: Uninstalled the KB, jumped into a game and got a crash just now..
Not the same error as earlier though. Attached the crash
Should i just reinstall windows and hope that solves the problem? ^^
May 2019
@Sptz87, that's something besides Apex crashing and taking down Apex with it. Unfortunately, Windows didn't tell us the name of the DLL that crashed, so I can't tell you WHAT is crashing.