Re: Apex Legends Crash no error - PC (apex_crash.txt)

by POF_Wyjakx
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Original Post

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★ Newbie

crash:
{
msvcrt: 000000000002A9E6
EXCEPTION_ACCESS_VIOLATION(write): 0000000000000000
}
cpu: "Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
msvcrt: 000000000002A9E6
sapi_onecore: 000000000011CA8F
sapi_onecore: 000000000011CAC9
sapi_onecore: 000000000003F4D1
sapi_onecore: 000000000015E8C7
sapi_onecore: 0000000000026C30
sapi_onecore: 0000000000026BE4
sapi_onecore: 0000000000026B7B
module@00007FFDC5E70000: 000000000009759D
module@00007FFDC5E70000: 00000000000978CF
module@00007FFDC5E70000: 0000000000097C5C
ntdll: 0000000000048F07
ntdll: 00000000000435BC
ntdll: 0000000000066DCD
KERNEL32: 000000000001D62A
R5Apex: 0000000001241584
R5Apex: 0000000001241520
R5Apex: 00000000004AE602
R5Apex: 0000000001202656
Activation64: 0000000000011050
Activation64: 0000000000008F82
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0
rbx = 0x00000082BE3AEAE0
rcx = 0xE155989B77750000
rdx = 0
rsp = 0x00000082BE3AEA70
rbp = 0x000001DA1DBBF1D0
rsi = -1 // 0xFFFFFFFF
rdi = 0x000001DA1DB9E510
r8 = 0
r9 = 0x00000082BE3AE080
r10 = 0x00007FFE15B11E94
r11 = 0x00000082BE3AE4B0
r12 = 0x000001DA1DBBF1D0
r13 = 0
r14 = 0x00000082BE3AEAD8
r15 = 0x00007FFDF2394070
rip = 0x00007FFE13BEA9E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 171 of 1,214 (1,196 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★ Newbie

crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_BREAKPOINT: 80000003
}
cpu: "Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 1
rbx = 0x000000D429357380
rcx = 0
rdx = 16
rsp = 0x000000D43220F8C0
rbp = 113
rsi = 0x000001E5936B44C0
rdi = 1977 // 0x000007B9
r8 = 0
r9 = 23077 // 0x00005A25
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x000001E394A45C90
rip = 0x00007FF6E3DF2DCA
xmm0 = [ [1.5996961e+14, 0, 0, 0], [0x57117DD4, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [7.6176003e+14, 0, 0, 0], [0x582D3445, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.7619019, 0, 0, 0], [0x40B86180, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [9.2172924e+14, 0, 0, 0], [0x585193B4, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [4.2994413e+08, 0, 0, 0], [0x4DCD036A, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [789.76068, 0, 0, 0], [0x444570AF, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [4.2994413e+08, 0, 0, 0], [0x4DCD036A, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [4284900, 11902500, 23328900, 57608100], [0x4A82C3C8, 0x4B359E24, 0x4BB1FC42, 0x4C5BC1E9] ]
xmm9 = [ [4.2848998e+08, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x4DCC51E8, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 172 of 1,214 (1,158 Views)

apex_crash.txt alert when exiting client

[ Edited ]
★★ Novice

Since early April I have been receiving a crash alert almost every time I close the game after playing a round or two. It doesn't seem to happen if I do not play a match before exiting. The client does not crash during game play.

 

crash:
{
	msvcrt: 000000000002A556
	EXCEPTION_ACCESS_VIOLATION(write): 0000000000000000
}
cpu: "Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz"
ram: 32 // GB
callstack:
{
	KERNELBASE: 00000000000EBDC0
	ntdll: 00000000000A3167
	ntdll: 000000000008B5E6
	ntdll: 000000000009F7DD
	ntdll: 000000000000D856
	ntdll: 000000000009E70E
	msvcrt: 000000000002A556
	sapi_onecore: 000000000011517F
	sapi_onecore: 00000000001151B9
	sapi_onecore: 000000000006A0C9
	sapi_onecore: 00000000001467DD
	sapi_onecore: 000000000000D218
	sapi_onecore: 000000000000D1D4
	sapi_onecore: 000000000000D2DB
	module@00007FFBC7DB0000: 000000000009328D
	module@00007FFBC7DB0000: 0000000000093687
	module@00007FFBC7DB0000: 0000000000093A08
	ntdll: 000000000003B583
	ntdll: 0000000000047F85
	ntdll: 0000000000047E48
	KERNEL32: 000000000001CA7A
	R5Apex: 0000000001241584
	R5Apex: 0000000001241520
	R5Apex: 00000000004AE602
	R5Apex: 0000000001202656
	Activation64: 0000000000011050
	Activation64: 0000000000008F82
	KERNEL32: 0000000000014034
	ntdll: 0000000000073691
}
registers:
{
	rax = 0         
	rbx = 0x00000016F81AE9E0
	rcx = 0xCEA2472C09590000
	rdx = 0         
	rsp = 0x00000016F81AE970
	rbp = 0x00000208D2C4BA90
	rsi = -1     // 0xFFFFFFFF
	rdi = 0x00000208D2C3ABC0
	r8  = 0         
	r9  = 0x00000016F81ADF80
	r10 = 0x00007FFBFEA8D0B4
	r11 = 0x00000016F81AE3B0
	r12 = 0x00000208D2C4BA90
	r13 = 0         
	r14 = 0x00000016F81AE9D8
	r15 = 0x00007FFBD735D4C0
	rip = 0x00007FFBFC69A556
	xmm0  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm1  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm2  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm3  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm4  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm5  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

 

Message 173 of 1,214 (1,055 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★ Newbie

Same error

crash:
{
!!!unknown-module!!!: 00007FF88EEFB730
EXCEPTION_ACCESS_VIOLATION(execute): 00007FF88EEFB730
IGO64: 0000000000035B0A
}
cpu: "Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
!!!unknown-module!!!: 00007FF88EEFB730
}
registers:
{
rax = 0x00007FF8CEF00040
rbx = 0x00000267402F9E90
rcx = 0x00000267402F9E90
rdx = 0
rsp = 0x000000FFE533F908
rbp = 0
rsi = 0
rdi = 0
r8 = 0
r9 = 0x8101010101010183
r10 = 0x546C6148
r11 = 0xFFFFFF68D8E71E6F
r12 = 0
r13 = 0
r14 = 0x00007FF6219CEF10
r15 = 0x00007FF6483EC700
rip = 0x00007FF88EEFB730
xmm0 = [ [1.758934e+22, 0.00092466804, 3.6145664e-09, 800051.13], [0x646E6148, 0x3A72656C, 0x31786420, 0x49435332] ]
xmm1 = [ [1.1822762e+22, 7.6533413e+11, 1.6374902e+13, 6.8901967e-10], [0x64203A72, 0x53323178, 0x556E4943, 0x303D6573] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 174 of 1,214 (1,133 Views)

CRASHING NON STOP

★★★ Novice

crash fix please tried everything ?

 

 


module@00007FFCEA1C0000: 00000000006C05C8
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
module@00007FFCEA1C0000: 00000000006C05C8
module@00007FFCEA1C0000: 00000000005CE038
module@00007FFCEA1C0000: 000000000069BD0A
module@00007FFCEA1C0000: 000000000053A553
module@00007FFCEA1C0000: 000000000053A5DF
module@00007FFCEA1C0000: 000000000046F9F1
module@00007FFCEA1C0000: 00000000003BFCCA
module@00007FFCEA1C0000: 00000000001C2F3A
module@00007FFCEA1C0000: 0000000000E2A4B2
module@00007FFCEA1C0000: 0000000000DA705B
module@00007FFCEA1C0000: 000000000037A529
module@00007FFCEA1C0000: 000000000019A8F6
module@00007FFCEA1C0000: 0000000000451D25
module@00007FFCEA1C0000: 00000000004EE5B7
module@00007FFCEA1C0000: 00000000012A066C
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x65D95358000001EF
rbx = 0x000001EF65D70CE8
rcx = 2658 // 0x00000A62
rdx = 0x000001EF9D2C9B0C
rsp = 0x000000B00317D520
rbp = 0x00007FFCEA1C0000
rsi = 0
rdi = 0x000001EF9D2C9AB0
r8 = 0
r9 = 0x000001EF65DCF240
r10 = 0x000001EF65D77378
r11 = 0x000000B00317D4A0
r12 = 0
r13 = 0x000001EF65D70CE8
r14 = 0x000001EF65D73B40
r15 = 1
rip = 0x00007FFCEA8805C8
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [-nan, -nan, -nan, -nan], [-1, -1, -1, -1] ]
xmm2 = [ [0, 1.875, 0, 0], [0x00000000, 0x3FF00000, 0x00000000, 0x00000000] ]
xmm3 = [ [-3.6893488e+19, -1.7476948, 0, -0], [0xE0000000, 0xBFDFB477, 0x00000000, 0x80000000] ]
xmm4 = [ [0.19081743, 0, 0, 0], [0x3E4365A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [3, 0, 0, 0], [0x40400000, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 175 of 1,214 (1,020 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★ Novice

Crash 1 at 3 times by day...

Message 176 of 1,214 (1,122 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★ Novice

me2

Message 177 of 1,214 (1,114 Views)

Game keeps crashing right before launch (PC)

★★★ Newbie

Game keeps crashing after its loaded into game right before jump is about to begin. I have a 2700x, x470 gaming plus mobo, evga 2070 ultra. Keeps saying it runs out of vram from time to time as well. I have 8 gig vram and i have the graphics pretty low. Everything is basically on the lowest setting possible. Origin overlay is disabled for this game, along with gforce experience is disabled!

Message 178 of 1,214 (1,023 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

Community Manager (retired)

@Falkentyne, that's another bug that tended to happen in the same function. The crash referenced these two memory addresses:

 

0x00007FF79DD561B3 -- this is the memory address of the next instruction to execute

0x00007FF78CD061B3 -- this is the memory address that it claimed it did not have permission to execute

 

You'll notice that those numbers are very similar, except some of the lower 32 bits that are set in the top number are clear in the bottom number. For example, look at the first place the two numbers differ. 9D in hex is 1001_1101 in binary. 8C in hex is 1000_1100 in binary. The least significant bit goes from 1 to 0 in each of those digits. Later, 5 becomes 0, which goes from 0101 to 0000 in binary. (You can put your Windows Calculator into Programmer mode and let it do the conversions between decimal / hex / binary for you if you want to see for yourself.)

 

So, this is another example of a CPU not behaving properly. The instruction that the CPU wants to execute is the instruction at RIP, by definition. (RIP = Instruction Pointer Register. In 16-bit days it was just IP, then in 32-bit days it became EIP for Extended Instruction Pointer, and in 64-bit days it's RIP.) But it crashed saying it didn't have permission to execute an instruction NOT at RIP, which is a memory location it shouldn't have wanted to execute in the first place.

Message 179 of 1,214 (1,028 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

Community Manager (retired)

The patch that includes the work around for the Intel CPU crashes went live at 10 AM Pacific time today. It is version 1.1.3.

 

I'd be very interested in learning whether this fixes the crashes for everybody, even without lowering CPU speed.

Message 180 of 1,214 (1,080 Views)