Re: Apex Legends Crash no error - PC (apex_crash.txt)

by cristov10
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Original Post

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★ Newbie

Ive had this crashing happening as well. Every single game almost. My CPU is an Intel i7-9700k, I found a fix for the crashes by going in BIOS and turning off Enhanced Multicore Performace. I've always had this on without causing any problems in other games, never had a crash in demanding games like Cyberpunk and Modern Warfare so it should be stable stable enabled. CPU will be slower with Enhance Multicore Performance turned off as it wont be boosting all cores to 4,9 GHz but this game runs stable for me now. Not sure why this is the case but it is the only fix that works for me. Still getting the same stable 165 fps in this game so it doesnt affect the performance in Apex for me. Although in other games and more demanding applications the lack of extra core boosting does give a slight lower performance.

 

Message 1131 of 1,214 (1,988 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★ Newbie

Signed up here to say I have been having the same issue. Running an i9-10850k and RTX 3090.

Message 1132 of 1,214 (1,787 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★ Novice

Friends and I havnt been able to play since fight night because of constant black screen hard crashes ( or earlier, took a break due to poor performance of game and servers , could have been happening longer)

 

Have done all the typical reinstall/rollback drivers/game, verify etc etc with nothing helping. 

 

happens almost every game that goes more than a few minutes, and sometimes gives the no signal as well as always giving a hard black screen crash message making me think my cards died. it's tested fine in other rigs and wont occur in any other games no matter the demand.

 

friend loaned me his rig also and has had the same crash happening for same amount of time with his 1080, mine is a 970.

 

we tested both and both still crashed on apex only. in both PC's. another friend is also having the same crashing with a 980.

 

nomatter the graphical settings it still happens. we monitored temps and all other hardware with nothing amiss apart from how badly the game runs these days on all 3 PC's relative to what's happening , how it used to run, and running the lowest graphical settings.

Message 1133 of 1,214 (1,537 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★ Apprentice

What monitor do u use?  i had black screen crash issue and turned out to be bad monitor - Samsung G7 monitor.

Message 1134 of 1,214 (1,513 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★ Novice

given basically everything i said above about it only occuring in apex,on 3 different rigs , 3 different monitors. how could it possibly be my monitor !? 

 

If that was the case it wouldnt be so selective.

 

No newbie to tech my man it's defs the game, look at these forums since fight night. 

 

I've been playing since release and this game has always had some very questionable patches in terms of performance and game breaking bugs, this is almost certainly another oversight.

 

I love this game when it works, but the performance of both the game and server's continue to spiral further and further down the drain. - also if this was the place to rant about SBMM giving me 2 brand new players every game coz I'm half decent, ranked or not, believe me i would.

 

when war zone run's better than this game regarding both servers and performance that really says something.

 

this defs wasnt always the case , i dont have a single friend that really plays this game now and everyone i spoke to says it's because of - 

 

LAG / PERFORMANCE / CRASHING / CHEATERS / BUGS

 

I shouldnt need to be worried about bricking my PC playing on lowest available settings in the game either it's just ridiculous.

Message 1135 of 1,214 (1,492 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

yeah, when they going to fix this piece of * * ? is been over 2 years and still they can't fix it

Message 1136 of 1,214 (1,372 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Novice

and on top of that you get banned for 10 minutes if you were laying ranked, this piece of * * game is dying as * to the sun, and they can't * fix it after 2 * years

Message 1137 of 1,214 (1,371 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★ Novice

My game has been crashing 0.5 seconds after getting to the lobby where I see my character since at least Thursday 3/4/21. No error message. I believe my issue began with the March 2nd, 2021 hotfix patch, but I didn't notice it right away because I didn't try playing until Thursday. Before that my game worked 100% fine.

 

I get no error message at all.

- I have reinstalled to Steam twice, still crashes.
- I have verified my Steam files at least five times, still crashes.
- I have done the 'EasyCheat' fix, still crashes.
- I have reinstalled to Origin, still crashes.
- I have tried my main and my secondary account, still crashes under both.
- I have rolled back my video card drivers to the January version, still crashes.
- I reinstalled the February video card drivers, still crashes.

Message 1138 of 1,214 (1,230 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★ Novice

I've been getting the exact same issue, with the following Crashpad dmp file:

Spoiler

*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************


KEY_VALUES_STRING: 1

Key : AV.Fault
Value: Write

Key : Analysis.CPU.mSec
Value: 3889

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 6522

Key : Analysis.Init.CPU.mSec
Value: 156

Key : Analysis.Init.Elapsed.mSec
Value: 1926

Key : Analysis.Memory.CommitPeak.Mb
Value: 249

Key : Timeline.OS.Boot.DeltaSec
Value: 206

Key : Timeline.Process.Start.DeltaSec
Value: 76

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1

Key : WER.Process.Version
Value: 1.0.0.0


CONTEXT: (.ecxr)
rax=000001b5d295c235 rbx=000001b5d22d0218 rcx=2d1bf12638000080
rdx=000000000019e132 rsi=0000000000003797 rdi=00000000002cc6df
rip=00007ff6041e03f4 rsp=00000015afdeefc0 rbp=0000000000000031
r8=0000000000033dc8 r9=00000000001c06ed r10=000001b5d295bb25
r11=00000000000225aa r12=000000000027c9dd r13=0000000000000710
r14=0000000000000011 r15=000000000099b922
iopl=0 nv up ei ng nz ac po cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010297
r5apex!LauncherMain+0x62b5b4:
00007ff6`041e03f4 49890c00 mov qword ptr [r8+rax],rcx ds:000001b5`d298fffd=????????????????
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff6041e03f4 (r5apex!LauncherMain+0x000000000062b5b4)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 000001b5d2990000
Attempt to write to address 000001b5d2990000

PROCESS_NAME: r5apex.exe

WRITE_ADDRESS: 000001b5d2990000

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000001

EXCEPTION_PARAMETER2: 000001b5d2990000

STACK_TEXT:
00000015`afdeefc0 00007ff6`041e3dd8 : 000001b5`00000000 00000000`002af54b 00000000`00400080 000001b5`d22d1000 : r5apex!LauncherMain+0x62b5b4
00000015`afdef020 00007ff6`041e53aa : 00000000`00300000 00000000`00000000 00000000`00000006 c340d253`c323b9f4 : r5apex!LauncherMain+0x62ef98
00000015`afdef1b0 00007ff6`041e668e : 00007ff6`0db41970 00000000`00000000 000001b5`3b6db310 00000000`00000000 : r5apex!LauncherMain+0x63056a
00000015`afdef490 00007ff6`041e6fbe : 00007ff6`0db41970 00000000`00000000 00000000`002b368b 00007ff6`041e6fb0 : r5apex!LauncherMain+0x63184e
00000015`afdef4e0 00007ff6`03bc8bfd : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : r5apex!LauncherMain+0x63217e
00000015`afdef510 00007ff6`03bc8506 : 00007ff6`0b87f7c0 00007ff6`0b87f7c0 000001b5`087bf6f0 ffedffff`fffffffb : r5apex!LauncherMain+0x13dbd
00000015`afdef540 00007ff6`03bc89f6 : 00000000`00000000 000001b5`3b6db310 000dffff`fffffffb 00000000`00000000 : r5apex!LauncherMain+0x136c6
00000015`afdef570 00007ff6`03b2b755 : 00000000`0000ffff 00000000`00000000 001fffff`ffffffff 001fffff`ffffffff : r5apex!LauncherMain+0x13bb6
00000015`afdef620 00007ff6`03b2cd8e : 00007ff6`09144d10 00007ff6`09145040 00000015`afdef740 00000000`000591d8 : r5apex!F+0x6bb25
00000015`afdef6d0 00007ff6`03bc8320 : 00000000`0000002b 00000000`0000002b 00000000`00000001 00007ff6`0b890bc0 : r5apex!F+0x6d15e
00000015`afdef820 00007ff6`03bc8973 : ffffffff`ffffffff 00000000`00000000 00000000`00000001 00000015`afdef8d0 : r5apex!LauncherMain+0x134e0
00000015`afdef8c0 00007ff6`03bc9135 : 00007ff6`00000000 00000000`00000000 ffffffff`ffffffff ffffffff`ffffffff : r5apex!LauncherMain+0x13b33
00000015`afdef970 00007ffc`612a7034 : 00000000`00000000 000001b5`087bf6e8 00007ff6`0b8df770 00000000`00000006 : r5apex!LauncherMain+0x142f5
00000015`afdefa10 00007ffc`62ba2651 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
00000015`afdefa40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


SYMBOL_NAME: r5apex!LauncherMain+62b5b4

MODULE_NAME: r5apex

IMAGE_NAME: r5apex.exe

STACK_COMMAND: ~15s ; .ecxr ; kb

FAILURE_BUCKET_ID: INVALID_POINTER_WRITE_c0000005_r5apex.exe!LauncherMain

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

IMAGE_VERSION: 1.0.0.0

FAILURE_ID_HASH: {c8af9d89-d181-03f2-0f9f-2d4192639b32}

Followup: MachineOwner

Attached is also a DxDiag.txt file, just in case.

I've gone through the same troubleshooting steps, and have yet to get past the first second or so of being in the lobby before the game crashes completely. I can still play it on my older rig, though.

 

Message 1139 of 1,214 (1,100 Views)

Re: Apex Legends Crash no error - PC (apex_crash.txt)

★★★★ Apprentice

With the latest update from Monday 15th March 2021, my game has begun crashing to desktop (no error) again. It does so very frequently and randomly mid-game. I've had 7 crashes total since then, 3 within 20 minutes of another today, making the game unplayable.

 

Win10 20H2, RTX2080 SUPER, 32GB RAM

Steam files verified, NVIDIA driver updated to latest release that came out yesterday from the one just before it. Nothing helps.

 

 

 

 

Message 1140 of 1,214 (1,072 Views)