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Apex Legends Crash Report.

by Leeewd
Reply

Original Post

Re: Apex Legends Crash Report.

★★★ Newbie
and I started the game today, and when I want to enter the game, I wonder who I am
Message 11 of 27 (536 Views)

Re: Apex Legends Crash Report.

★★★★ Novice

Running Intel CPU which I know has an issue in some cases (latest dev update) but this is the first time I managed to get a crash log from my end. Just in case it's helpful..

 

 

crash:
{
	R5Apex: 00000000004B70AE
	EXCEPTION_ACCESS_VIOLATION(read): 0000000000000000
}
cpu: "Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz"
ram: 16 // GB
callstack:
{
	KERNELBASE: 00000000000EBDC0
	ntdll: 00000000000A3167
	ntdll: 000000000008B5E6
	ntdll: 000000000009F7DD
	ntdll: 000000000000D856
	ntdll: 000000000009E70E
	R5Apex: 00000000004B70AE
	R5Apex: 00000000004B6DFB
	R5Apex: 00000000004BEE80
	R5Apex: 000000000044008F
	R5Apex: 00000000004C84BD
	KERNEL32: 0000000000014034
	ntdll: 0000000000073691
}
registers:
{
	rax = 0         
	rbx = 0x000002DE948D9690
	rcx = 136       
	rdx = 16        
	rsp = 0x000000FEAE89FD80
	rbp = 1         
	rsi = 0         
	rdi = 0x000002DE948D9684
	r8  = 0         
	r9  = 0         
	r10 = 0         
	r11 = 0         
	r12 = 0         
	r13 = 1         
	r14 = 1         
	r15 = 0x000002DE450C1F00
	rip = 0x00007FF6176D70AE
	xmm0  = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
	xmm1  = [ [0, 1, 0, 0], [0x00000000, 0x3F800000, 0x00000000, 0x00000000] ]
	xmm2  = [ [0, 0, 1, 0], [0x00000000, 0x00000000, 0x3F800000, 0x00000000] ]
	xmm3  = [ [0, 0, 0, 1], [0x00000000, 0x00000000, 0x00000000, 0x3F800000] ]
	xmm4  = [ [-1.8259869e+29, -1.590875e+29, -1.590875e+29, -1.8259869e+29], [0xF0138086, 0xF0008286, 0xF0008286, 0xF0138086] ]
	xmm5  = [ [-1.5907783e+29, -1.8259869e+29, -1.8259869e+29, -1.8259869e+29], [0xF0008086, 0xF0138086, 0xF0138086, 0xF0138086] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081
Message 12 of 27 (478 Views)

Re: Apex Legends Crash Report.

[ Edited ]
Champion

@OP

Hai just looking into your system and found some things to look at.

 

Check these are running properly by updating them or removing if you nolonger use them:

https://jamiepine.com/cachemonkey/

http://www.wirelessorange.com/womic/

 

Looking at a error you have online suggests you may have malware or issues with your antivirus.

Use this to check for malware: https://www.malwarebytes.com/antirootkit/

And make sure only one antivirus is installed as they can conflict.

 

If anyone here wants me to go over there issue could you please post a Dxdiag?

I can identify any Clients side issues.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Message 13 of 27 (456 Views)

Re: Apex Legends Crash Report.

★★★★ Novice

Been crashing less but still sometimes get a crash. I've since switched my GPU from AMD to Intel. Here's the most recent crash report for me.

Message 14 of 27 (388 Views)

Re: Apex Legends Crash Report.

★★★★ Novice

New crash with update with the dragons. :C

Message 15 of 27 (338 Views)

Re: Apex Legends Crash Report.

★★★★ Newbie

crash:
{
atidxx64: 00000000006CD714
EXCEPTION_ACCESS_VIOLATION(write): 0000023B66504FFC
}
cpu: "Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz"
ram: 12 // GB
callstack:
{
KERNELBASE: 00000000000EBDC0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
atidxx64: 00000000006CD714
atidxx64: 0000000000666BE1
atidxx64: 0000000000666A90
atidxx64: 00000000006669E6
atidxx64: 000000000067F123
atidxx64: 0000000000683AB9
atidxx64: 00000000006837AB
atidxx64: 000000000000A471
atidxx64: 00000000006061BF
atidxx64: 00000000006CDC5B
atidxx64: 00000000006CDE02
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0x7E0000007E000000
rbx = 0x000002373EF84C20
rcx = 0x0000023B66504FFC
rdx = 0x000002373EF85B94
rsp = 0x0000007E353FF9D8
rbp = 1
rsi = 244
rdi = 2
r8 = 8
r9 = 0x00007FFEB7470000
r10 = 0x0000023B66504FFC
r11 = 0x0000023B66504FFC
r12 = 0x00000236FFA07100
r13 = 0x0000023766505000
r14 = 8
r15 = 4
rip = 0x00007FFEB7B3D714
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1561694190

Message 16 of 27 (264 Views)

Re: Apex Legends Crash Report.

[ Edited ]
★★★★ Novice

im getting this error code now with the new update that just came out 8/13/19

 

EDIT: repaired game and now it seems to be running fine

 

 

crash:
{
mileswin64: 0000000000054F60
EXCEPTION_ACCESS_VIOLATION(read): 0000021885950000
}
cpu: "Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000FFBCA
ntdll: 00000000000A4AB2
ntdll: 000000000008C676
ntdll: 00000000000A119F
ntdll: 000000000006A229
ntdll: 000000000009FE0E
mileswin64: 0000000000054F60
mileswin64: 000000000001A528
mileswin64: 000000000002073E
mileswin64: 0000000000024E64
mileswin64: 00000000000069BD
mileswin64: 00000000000073F5
R5Apex: 000000000093B31A
R5Apex: 00000000004526A6
R5Apex: 0000000000452A97
R5Apex: 000000000093C9CC
R5Apex: 00000000005B05A9
R5Apex: 0000000000236704
R5Apex: 00000000004526A6
R5Apex: 0000000000452A97
R5Apex: 0000000000451327
R5Apex: 0000000000453052
KERNEL32: 0000000000017BD4
ntdll: 000000000006CE71
}
registers:
{
rax = 210
rbx = 0x000002189EF956B0
rcx = 0x019A1C80
rdx = 564788 // 0x00089E34
rsp = 0x00000082FFEADBD0
rbp = 0
rsi = 0x00000218854EEE20
rdi = 0
r8 = 0x0000021885500E40
r9 = 8
r10 = 0x00000218854EEDF8
r11 = 8
r12 = 0x00000218854EEE20
r13 = 0x000002188D2E6C10
r14 = 0x000002189EF956D8
r15 = 0
rip = 0x00007FF8A92F4F60
xmm0 = [ [-4.3406076e-36, 1.5414283e-44, 0, 0], [0x84B8A108, 0x0000000B, 0x00000000, 0x00000000] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [7.5109598e-43, 0, 0, 0], [536, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1565239320

Message 17 of 27 (219 Views)

Re: Apex Legends Crash Report.

Community Manager

@GING3RBR3ADMAN99 Hey, this particular error message appears to indicate some sort of file/download corruption. Please run a repair and check again. 

If you click the cog on the game's launch page you'll see the repair option, you can start it from here. 

Thanks. 

Message 18 of 27 (189 Views)

Re: Apex Legends Crash Report.

★★★★ Newbie

new crash  

 

Message 19 of 27 (132 Views)

Re: Apex Legends Crash Report.

★★★★ Newbie

crash:
{
R5Apex: 000000000029AD5F
EXCEPTION_ACCESS_VIOLATION(read): 00000000000003CC
}
cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000EBF30
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 000000000029AD5F
R5Apex: 0000000000452936
R5Apex: 0000000000452D27
R5Apex: 00000000004515B7
R5Apex: 00000000004532E2
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0x2A0A8B48
rbx = 0x00000087D6F1C040
rcx = 0
rdx = 10
rsp = 0x00000087D656F950
rbp = 6
rsi = 960 // 0x000003C0
rdi = 0x000002072B23D0C0
r8 = 1454 // 0x000005AE
r9 = 428816 // 0x00068B10
r10 = 429340 // 0x00068D1C
r11 = 0xFFFFFFFF
r12 = 960 // 0x000003C0
r13 = 0x000002050E3D9FF0
r14 = 0x0000020535232F62
r15 = 105
rip = 0x00007FF6BBB7AD5F
xmm0 = [ [4155291.3, 0, 0, 0], [0x4A7D9E6D, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [4521612, 0, 0, 0], [0x4A89FD18, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [4518408, 4518408, 3203.8474, 3203.8474], [0x4A89E410, 0x4A89E410, 0x45483D8F, 0x45483D8F] ]
xmm3 = [ [4155291.3, 0, 0, 0], [0x4A7D9E6D, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [872611.25, 0, 0, 0], [0x49550A34, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [4521612, 0, 0, 0], [0x4A89FD18, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [0.58020169, 0, 0, 0], [0x3F148819, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [4521612, 4521612, 4521612, 4521612], [0x4A89FD18, 0x4A89FD18, 0x4A89FD18, 0x4A89FD18] ]
xmm8 = [ [4521612, 4521612, 4521612, 4521612], [0x4A89FD18, 0x4A89FD18, 0x4A89FD18, 0x4A89FD18] ]
xmm9 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [576081, 2742336, 3.4028235e+38, 3.4028235e+38], [0x490CA510, 0x4A276100, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm11 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm12 = [ [-10215.682, -14878.743, 3160.6025, 0], [0xC61F9EBA, 0xC6687AF9, 0x454589A4, 0x00000000] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1567116206

 

 

Thanks In advance for your help Standard smile

Message 20 of 27 (102 Views)

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