April 2019
May 2019
Running Intel CPU which I know has an issue in some cases (latest dev update) but this is the first time I managed to get a crash log from my end. Just in case it's helpful..
crash: { R5Apex: 00000000004B70AE EXCEPTION_ACCESS_VIOLATION(read): 0000000000000000 } cpu: "Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz" ram: 16 // GB callstack: { KERNELBASE: 00000000000EBDC0 ntdll: 00000000000A3167 ntdll: 000000000008B5E6 ntdll: 000000000009F7DD ntdll: 000000000000D856 ntdll: 000000000009E70E R5Apex: 00000000004B70AE R5Apex: 00000000004B6DFB R5Apex: 00000000004BEE80 R5Apex: 000000000044008F R5Apex: 00000000004C84BD KERNEL32: 0000000000014034 ntdll: 0000000000073691 } registers: { rax = 0 rbx = 0x000002DE948D9690 rcx = 136 rdx = 16 rsp = 0x000000FEAE89FD80 rbp = 1 rsi = 0 rdi = 0x000002DE948D9684 r8 = 0 r9 = 0 r10 = 0 r11 = 0 r12 = 0 r13 = 1 r14 = 1 r15 = 0x000002DE450C1F00 rip = 0x00007FF6176D70AE xmm0 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ] xmm1 = [ [0, 1, 0, 0], [0x00000000, 0x3F800000, 0x00000000, 0x00000000] ] xmm2 = [ [0, 0, 1, 0], [0x00000000, 0x00000000, 0x3F800000, 0x00000000] ] xmm3 = [ [0, 0, 0, 1], [0x00000000, 0x00000000, 0x00000000, 0x3F800000] ] xmm4 = [ [-1.8259869e+29, -1.590875e+29, -1.590875e+29, -1.8259869e+29], [0xF0138086, 0xF0008286, 0xF0008286, 0xF0138086] ] xmm5 = [ [-1.5907783e+29, -1.8259869e+29, -1.8259869e+29, -1.8259869e+29], [0xF0008086, 0xF0138086, 0xF0138086, 0xF0138086] ] xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] } build_id: 1554860081
May 2019 - last edited May 2019
@OP
Hai just looking into your system and found some things to look at.
Check these are running properly by updating them or removing if you nolonger use them:
https://jamiepine.com/cachemonkey/
http://www.wirelessorange.com/womic/
Looking at a error you have online suggests you may have malware or issues with your antivirus.
Use this to check for malware: https://www.malwarebytes.com/antirootkit/
And make sure only one antivirus is installed as they can conflict.
If anyone here wants me to go over there issue could you please post a Dxdiag?
I can identify any Clients side issues.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
July 2019
crash:
{
atidxx64: 00000000006CD714
EXCEPTION_ACCESS_VIOLATION(write): 0000023B66504FFC
}
cpu: "Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz"
ram: 12 // GB
callstack:
{
KERNELBASE: 00000000000EBDC0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
atidxx64: 00000000006CD714
atidxx64: 0000000000666BE1
atidxx64: 0000000000666A90
atidxx64: 00000000006669E6
atidxx64: 000000000067F123
atidxx64: 0000000000683AB9
atidxx64: 00000000006837AB
atidxx64: 000000000000A471
atidxx64: 00000000006061BF
atidxx64: 00000000006CDC5B
atidxx64: 00000000006CDE02
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0x7E0000007E000000
rbx = 0x000002373EF84C20
rcx = 0x0000023B66504FFC
rdx = 0x000002373EF85B94
rsp = 0x0000007E353FF9D8
rbp = 1
rsi = 244
rdi = 2
r8 = 8
r9 = 0x00007FFEB7470000
r10 = 0x0000023B66504FFC
r11 = 0x0000023B66504FFC
r12 = 0x00000236FFA07100
r13 = 0x0000023766505000
r14 = 8
r15 = 4
rip = 0x00007FFEB7B3D714
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1561694190
August 2019 - last edited August 2019
im getting this error code now with the new update that just came out 8/13/19
EDIT: repaired game and now it seems to be running fine
crash:
{
mileswin64: 0000000000054F60
EXCEPTION_ACCESS_VIOLATION(read): 0000021885950000
}
cpu: "Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000FFBCA
ntdll: 00000000000A4AB2
ntdll: 000000000008C676
ntdll: 00000000000A119F
ntdll: 000000000006A229
ntdll: 000000000009FE0E
mileswin64: 0000000000054F60
mileswin64: 000000000001A528
mileswin64: 000000000002073E
mileswin64: 0000000000024E64
mileswin64: 00000000000069BD
mileswin64: 00000000000073F5
R5Apex: 000000000093B31A
R5Apex: 00000000004526A6
R5Apex: 0000000000452A97
R5Apex: 000000000093C9CC
R5Apex: 00000000005B05A9
R5Apex: 0000000000236704
R5Apex: 00000000004526A6
R5Apex: 0000000000452A97
R5Apex: 0000000000451327
R5Apex: 0000000000453052
KERNEL32: 0000000000017BD4
ntdll: 000000000006CE71
}
registers:
{
rax = 210
rbx = 0x000002189EF956B0
rcx = 0x019A1C80
rdx = 564788 // 0x00089E34
rsp = 0x00000082FFEADBD0
rbp = 0
rsi = 0x00000218854EEE20
rdi = 0
r8 = 0x0000021885500E40
r9 = 8
r10 = 0x00000218854EEDF8
r11 = 8
r12 = 0x00000218854EEE20
r13 = 0x000002188D2E6C10
r14 = 0x000002189EF956D8
r15 = 0
rip = 0x00007FF8A92F4F60
xmm0 = [ [-4.3406076e-36, 1.5414283e-44, 0, 0], [0x84B8A108, 0x0000000B, 0x00000000, 0x00000000] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [7.5109598e-43, 0, 0, 0], [536, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1565239320
August 2019
@GING3RBR3ADMAN99 Hey, this particular error message appears to indicate some sort of file/download corruption. Please run a repair and check again.
If you click the cog on the game's launch page you'll see the repair option, you can start it from here.
Thanks.
September 2019
crash:
{
R5Apex: 000000000029AD5F
EXCEPTION_ACCESS_VIOLATION(read): 00000000000003CC
}
cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000EBF30
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 000000000029AD5F
R5Apex: 0000000000452936
R5Apex: 0000000000452D27
R5Apex: 00000000004515B7
R5Apex: 00000000004532E2
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0x2A0A8B48
rbx = 0x00000087D6F1C040
rcx = 0
rdx = 10
rsp = 0x00000087D656F950
rbp = 6
rsi = 960 // 0x000003C0
rdi = 0x000002072B23D0C0
r8 = 1454 // 0x000005AE
r9 = 428816 // 0x00068B10
r10 = 429340 // 0x00068D1C
r11 = 0xFFFFFFFF
r12 = 960 // 0x000003C0
r13 = 0x000002050E3D9FF0
r14 = 0x0000020535232F62
r15 = 105
rip = 0x00007FF6BBB7AD5F
xmm0 = [ [4155291.3, 0, 0, 0], [0x4A7D9E6D, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [4521612, 0, 0, 0], [0x4A89FD18, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [4518408, 4518408, 3203.8474, 3203.8474], [0x4A89E410, 0x4A89E410, 0x45483D8F, 0x45483D8F] ]
xmm3 = [ [4155291.3, 0, 0, 0], [0x4A7D9E6D, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [872611.25, 0, 0, 0], [0x49550A34, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [4521612, 0, 0, 0], [0x4A89FD18, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [0.58020169, 0, 0, 0], [0x3F148819, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [4521612, 4521612, 4521612, 4521612], [0x4A89FD18, 0x4A89FD18, 0x4A89FD18, 0x4A89FD18] ]
xmm8 = [ [4521612, 4521612, 4521612, 4521612], [0x4A89FD18, 0x4A89FD18, 0x4A89FD18, 0x4A89FD18] ]
xmm9 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [576081, 2742336, 3.4028235e+38, 3.4028235e+38], [0x490CA510, 0x4A276100, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm11 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm12 = [ [-10215.682, -14878.743, 3160.6025, 0], [0xC61F9EBA, 0xC6687AF9, 0x454589A4, 0x00000000] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1567116206
Thanks In advance for your help