May 2021
Did you try starting up your PC in a Clean Boot to see if that makes any difference? If there's anything else running that might be interfering with the controller that may help get around it.
/Kent
June 2021
June 2021
Hey @zatooone1,
If you're still using DS4Windows can you test something else for me?
Open the DS4Windows and click on the Settings tab at the top. Check the option that says Hide DS4 Controller. Try launching Apex Legends after that and see if it works. Let me know how that goes once you can give it a shot. Thanks!
/Kent
July 2021
July 2021
Hi @ThaSmoothness,
Can you share a DxDiag when you've got the chance? You can find more details on how to pull one up at the EA Help website.
Once you have the text file please attach it to this thread. Thanks!
/Kent
October 2021
Specifically with Dualshock controllers, this is not an EA/Origin/Apex issue. When you plug in the DS4 or DS5 into Windows 10, the default audio device is switched to the controller at a system level. To fix this, you will need to go to the task bar, right click the volume icon, select sound devices and change your sound device back to the expected device.