Apex Legends: Can't Login on PS4

by BottleSafti
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Accepted Solution

Apex Legends: Can't Login on PS4

★★ Novice

Hi,

 

I'm unable to login to Apex Legends on PS4 since around end of March (around the 25th). A friend of mine has the same issue. Is there a known problem or maybe a solution? Tried to reinstall the game on the PS4 which didn't help...

 

BottleSafti

Message 1 of 19 (5,974 Views)

Accepted Solution

Re: Apex Legends: Can't Login on PS4

★★ Novice
@EA_Kent Thanks for your answer. I've learned that his was a problem between Sony and my hoster, the German Telekom. They fixed it and it works since 2 days now.

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Message 3 of 19 (5,827 Views)

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Re: Apex Legends: Can't Login on PS4

Community Manager

Hi @BottleSafti


What are you seeing when you're trying to log in? Is it giving you a particular error message? 

 

 

/Kent

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Message 2 of 19 (5,842 Views)

Re: Apex Legends: Can't Login on PS4

★★ Novice
@EA_Kent Thanks for your answer. I've learned that his was a problem between Sony and my hoster, the German Telekom. They fixed it and it works since 2 days now.
Message 3 of 19 (5,828 Views)

Re: Apex Legends: Can't Login on PS4

Community Manager

@BottleSafti 

 

Nice! That's good to hear. I'm glad they were able to get it fixed. Thumbs up

 

 

/Kent

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Message 4 of 19 (5,808 Views)

Re: Apex Legends: Can't Login on PS4

★★★ Newbie

It did not work for me

Message 5 of 19 (5,720 Views)

Re: Apex Legends: Can't Login on PS4

Community Manager

Hi @PacksStsbbers

 

Are you getting a particular error message when you're trying to log into your account? 

 

 

/Kent

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Message 6 of 19 (5,657 Views)

Re: Apex Legends: Can't Login on PS4

★★★ Newbie

yes i am

 

Message 7 of 19 (5,648 Views)

Re: Apex Legends: Can't Login on PS4

Community Manager

@Kdog3501 


What's the full error message you've been getting? 

 

 

/Kent

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Message 8 of 19 (5,600 Views)

Re: Apex Legends: Can't Login on PS4

★★★ Newbie

Hey,@EA_Kent what's up with the servers?

Message 9 of 19 (5,572 Views)

Re: Apex Legends: Can't Login on PS4

Community Manager

Hey @otfort1

 

There were some connection issues yesterday, but they've since been fixed. Are you still having any problems connecting? 

 

 

/Kent

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Message 10 of 19 (5,424 Views)