Re: Apex Legends Black Screen

by Maowly
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Apex Legends Black Screen

★★★★ Novice

Okay, so I've recently run into an issue with using Fullscreen on Apex Legends. Ever since updating Windows, my game seems very hesitant to run in Fullscreen. Hesitant as in it is very temperamental and will work sometimes, while other times it will not. Using Borderless Windowed/Windowed however, works perfectly fine. I was wondering if anyone else had the same issue or whether anyone would happen to know of a fix. I suspect it's as a result of the new DCH drivers that Windows requires you to install but I am not entirely sure. Any help is very much appreciated.

Other users have encountered the same issue also: 

https://www.reddit.com/r/apexlegends/comments/c0p9bh/black_screen_on_fullscreen/

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Accepted Solution

Re: Apex Legends Black Screen

★★★★ Novice

Mmhm. And I've done a Windows reset too. It doesn't matter. I just rolled my Windows back to 1809 and it's fine now. Thanks for the help anyways though!

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Re: Apex Legends Black Screen

Community Manager

@Maowly 

 

Let's see what we can do to put an end to that issue for you. Can you upload a DxDiag for us so we can look at your system specs?

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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Re: Apex Legends Black Screen

★★★★ Novice

Thanks for the reply mate. I'll attach it now 

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Re: Apex Legends Black Screen

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Re: Apex Legends Black Screen

★★★★ Novice

I've just rolled back the drivers. Game seems to be working as intended at present but it always does after driver resets. I'll get back to you again if it stops working

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Re: Apex Legends Black Screen

★★★★ Novice

Unfortunately, that relief was fairly short lived. It's stopped working again now and boots up into a black screen again. Any other solutions you can maybe think of?

 

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Re: Apex Legends Black Screen

Community Manager

@Maowly 

 

Have you tried a clean boot yet to see if it's a program running in the background causing this to happen?

 

After the PC loads up immediately launch Origin as administrator by right-clicking on the desktop shortcut

 

How to Clean Boot your PC

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

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Re: Apex Legends Black Screen

★★★★ Novice

Mmhm. And I've done a Windows reset too. It doesn't matter. I just rolled my Windows back to 1809 and it's fine now. Thanks for the help anyways though!

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