Apex Legends Audio Delay

[Shxrp]

So unfortunately, after making a new admin user and trying it out, it was fine for a game or two. I decided to go back to my main user and waited till I noticed any audio or video issues. Once I noticed it, I went back to the admin user and tried it out. In the admin account, the audio delay and visual issues (such as gun being invisible for a bit in my hand) were present. 

[EA_Kent]

@Shxrp 

Thanks for giving it a shot!

When you have the chance could you share a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. Thanks again! 

[Shxrp]

@EA_KentHey, its giving me an unexpected error while trying to reply to the post now. I have the dxdiag ready but I am unable to post it because of the error. It says I need to "log in or have permission to see this page".

EDIT: Fixed it. I had to reset my internet and I was allowed to properly reply.

[Shxrp]

Here is the DxDiag file!

[EA_Kent]

@Shxrp 

Thank you!

What device are you currently running your sound through? Are you using headphones, or are you running through speakers? 

[Shxrp]

I am using my hyperx cloud2 headphones for audio.

[EA_Kent]

@Shxrp 

Is it the wireless or the wired version of the Cloud II? 

[Shxrp]

@EA_Kent It is the wired version of the Cloud 2s

[EA_Kent]

@Shxrp 

Got it, thanks!

What do you currently have the in-game volume set to for Apex Legends? If it's not set to 100%, can you try setting the volume to maximum and see if the sound is still delayed? I know that's a weird request, but there have been cases in the past where that has helped with similar issues. 

[Shxrp]

@EA_Kent Currently I have the in-game volume set to 100%. I played around with the audio settings and unfortunately the problem still persists.