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Apex L - PC wont update game!

by SoppZen
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Apex L - PC wont update game!

★★ Novice

Got home from a 3 week long vacation yesterday. Excited to try Season 2, I launched the update, but it keep freezing at the same point.
Total patch size is 24.42GB but the update freeze at 8.46GB..

Anyone know what to do?

Message 1 of 18 (11,409 Views)

Accepted Solution

Re: Apex L - PC wont update game!

★★★★ Novice

I had the same problem, but I solved it.
Try using Repair Game.

 

1.Select My Game Library in Origin.
2.Right-click on the game tile.
3.Select Repair Game.
help.ea.com/en-za/help/origin/origin/my-game-downloaded-through-origin-but-will-not-install/

View in thread

Message 6 of 18 (11,304 Views)

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Re: Apex L - PC wont update game!

★★★ Newbie

I’m having the same problem. Stops at 8.46

Message 2 of 18 (11,391 Views)

Re: Apex L - PC wont update game!

★★★ Newbie
@SoppZen Same here. Not sure why!!!!!!!
Message 3 of 18 (11,387 Views)

Re: Apex L - PC wont update game!

★★★★ Newbie

same here Frown
can restart the update as i want it stuck at 8.46gb ...

enough space on the drives .. nice free day and no apex. gg

Message 4 of 18 (11,321 Views)

Re: Apex L - PC wont update game!

[ Edited ]
★★ Apprentice

@SoppZen @Pony4Slaystation @Bae_Slayers @_Cris_P_Bacon13_ 

 

Hello, don't worry these problems can easily be fixed. Have you guys tried clearing your cache, and afterwards trying to download the update again?

 

 

  1. If Origin is running, close it by clicking Origin in the menu bar then Exit.
    • Double-check that Origin is fully closed. If it isn’t, you won’t be able to complete all the steps.
    • To double-check, open Task Manager and go to Processes. Make sure that Origin.exe and OriginWebHelperService.exe aren’t there. If they are, end the tasks to close them.
  2. Hold the Windows key + R.
  3. In the command box that opens, type %ProgramData%/Origin then click OK.

    Command box with text inside.

  4. Delete all the files and folders inside it except for LocalContent. Do not delete this folder.

    Origin folder with LocalContent folder highlighted. Do not delete this folder.

    • If you’re on Windows XP, you’ll find the ProgramData folder in C:\Documents and Settings\All Users\Application data\Electronic Arts\
  5. Hold the Windows key + R again.
  6. In the command box that opens, type %AppData% then click OK.

    Command box with text inside.

  7. In the Roaming folder that opens, delete the Origin folder.
  8. Click on AppData in the address bar.

    Address bar with AppData highlighted.

  9. Open the Local folder.
  10. Delete the Origin folder in there.
  11. Restart your PC and log back into Origin.

sourcehttps://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Message 5 of 18 (11,312 Views)

Re: Apex L - PC wont update game!

★★★★ Novice

I had the same problem, but I solved it.
Try using Repair Game.

 

1.Select My Game Library in Origin.
2.Right-click on the game tile.
3.Select Repair Game.
help.ea.com/en-za/help/origin/origin/my-game-downloaded-through-origin-but-will-not-install/

Message 6 of 18 (11,305 Views)

Re: Apex L - PC wont update game!

[ Edited ]
★★★★★ Newbie

@PhazurRDidn't work for me. Trying repair now.

 

e. Repair worked 👍

Message 7 of 18 (11,285 Views)

apex updates not working

★★★ Newbie

my apex updates arent downloading,

 

I haven't been on apex legends in a while and I decided to go back on, I got an update for the game which was needed. the update was doing its thing until it got stuck at 8.46 GB, and wouldn't move as I waited for about 30 mins each time. I have tried restarting my PC and numerous other things.

 

I was wondering if anyone could help me with this issue 

Message 8 of 18 (11,265 Views)

Re: Apex L - PC wont update game!

★★★★ Novice

there is no repair option plz help

Message 9 of 18 (11,193 Views)

Re: Apex L - PC wont update game!

★★★ Newbie

have to cancel the download/update then it should become available

Message 10 of 18 (11,147 Views)

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