Apex Freezing Whole Computer

[evi1geniuz]

Everytime I load into a game of Apex, usually during the half mark of the game or a couple minutes in it just freezes my whole computer, and there is nothing I can do besides turn off my computer. My frames are fine and performance is fine and in fact I don’t even use high settings. I turned off G Sync and Free sync , I use steam, I validated the files through steam, I reinstalled and uninstalled, there is literally no fix and I haven’t found a solution by looking anything up.

[EA_Barry · Accepted solution]

@evi1geniuz 

A few troubleshooting steps: 

• Download and install any available Windows Updates
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.

[EA_Barry · Accepted solution]

@evi1geniuz 

A few troubleshooting steps: 

• Download and install any available Windows Updates
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.