Help us improve Answers HQ! Take Survey No, Thanks

Apex Crash

by Sarrgeras
Reply

Original Post

Apex Crash

★ Apprentice

---------------------------
Apex Crash Message
---------------------------
Apex crashed in nvwgf2umx.

More technical information should be available in "apex_crash.txt" in your Documents folder.

Ctrl+C in this window will copy this message so you can paste it as text.

---------------------------
OK
---------------------------

 

Crash file as attachment ....

I bought a G pro wireless, hyperX alloy elite, new mouse pad, and chaning my desk for the upcoming season 2 i really hope this is just isolated case of a crash

 

Message 1 of 23 (708 Views)

Re: Apex Crash

Community Manager

@Sarrgeras 

 

Can you upload a DxDiag and is this crash report post-Season 2 update?

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 2 of 23 (686 Views)

Re: Apex Crash

★ Apprentice

Post season 2 update crash 

Message 3 of 23 (646 Views)

Re: Apex Crash

Community Manager

@Sarrgeras 

 

Does it still crash on you if you update your video card GPU driver and Windows 10 build to the latest versions?

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 4 of 23 (617 Views)

Re: Apex Crash

★ Apprentice

drivers are updated and yeah it keeps crashing

Message 5 of 23 (602 Views)

Re: Apex Crash

[ Edited ]
★ Apprentice

here is another , this is becoming hilarious CODE : leaf, CODE : net , random crashes for random reasons random alt tabs  wth is going on ?????

Message 6 of 23 (570 Views)

Re: Apex Crash

Community Manager

@Sarrgeras 

 

Do you have Origin In-Game disabled under your Origin client's Application Settings and do you run any other overlays while playing? 

 

Try a clean boot and then immediately launch Origin as administrator by right-clicking on the desktop shortcut. We'll see if it's a third party program running in the background conflicting with Origin.

 

How to Clean Boot your PC

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 7 of 23 (553 Views)

Re: Apex Crash

[ Edited ]
★ Apprentice

did all you asked so far CODE : net showed up twice

is it possible that reason is my dynamic IP address that is changing ?

So far i played like 5 games and i got disconnected  twice for the CODE : net ...

 

Also why are the package loss so high on low ping server all of EU servers PING is below 50 and package loss over 10% Amsterdam even 20%

Message 8 of 23 (545 Views)

Re: Apex Crash

★ Apprentice

---------------------------
Apex Crash Message
---------------------------
Apex crashed in d3d11.

More technical information should be available in "apex_crash.txt" in your Documents folder.

Ctrl+C in this window will copy this message so you can paste it as text.

---------------------------
OK
---------------------------

 

 

here is another I might start a collection  

Message 9 of 23 (507 Views)

Re: Apex Crash

★ Apprentice

is there any chance this gets fixed this is really pissing me off i am loosing points for no reason 

Message 10 of 23 (488 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help