Re: Apex Coins unavailable ONLY ON STEAM and not EA app

by DroolMcCool64
Reply

Original Post

Apex Coins unavailable ONLY ON STEAM and not EA app

★★★★ Novice

To keep it nice and short, I have 25USD in my steam wallet that I would like to use to purchase Apex Coins, however, going to the store only shows the various options as "unavailable", and when I tried to use my EA app instead the options show up just fine and I was able to buy 500 coins with what was left in my EA wallet. I have seen cases that date back to 2020 discussing the same issue; all I want is my 2500 coins, what should I do? can you help?

Message 1 of 7 (917 Views)

Re: Apex Coins unavailable ONLY ON STEAM and not EA app

★ Pro
@DroolMcCool64 Sometimes a quick restart is enough to make your Apex Legends Coins appear. However, the problem could also be linked to the time it takes to process the transaction. You may not have to wait for more than a few minutes before the transaction is processed in most cases.
Message 2 of 7 (847 Views)

Re: Apex Coins unavailable ONLY ON STEAM and not EA app

★★★★ Novice
@TheRedLion93 I appreciate your reply, but you did not understand my problem, there has been no transaction yet, as the coin store ITSELF shows the coin prices and amounts as "Unavailable". I have funds on steam wallet that I would like to use to buy said coins but to no avail.
Message 3 of 7 (827 Views)

Re: Apex Coins unavailable ONLY ON STEAM and not EA app

★ Pro
@DroolMcCool64 I do apologize for the inconvenience but what region are you located in?

Usually you may need recheck your settings in your steam if you see this error in Apex coins purchasing options. Specifically, a mismatched region in the settings blocks the ability to do any type of purchasing within the account.
Message 4 of 7 (820 Views)

Re: Apex Coins unavailable ONLY ON STEAM and not EA app

★★★★ Novice
@TheRedLion93 I have checked and there is unfortunately no mismatch if you mean between Steam and EA account :/
Message 5 of 7 (807 Views)

Re: Apex Coins unavailable ONLY ON STEAM and not EA app

★★★ Novice

almost 3 weeks having this problem 

Message 6 of 7 (721 Views)

Re: Apex Coins unavailable ONLY ON STEAM and not EA app

★★★★ Novice
@Hybrid31 Pretty sure it has existed since the game launched but is being overlooked, there is no way they aren't aware of it. I've purchased coins through Origin/EA app successfuly, but it doesn't work on Steam for some reason that I doubt would make sense.
Message 7 of 7 (681 Views)