Apex Bluescreen

by MoovieGroovie
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Original Post

Apex Bluescreen

[ Edited ]
★★ Novice

So I quit Apex 1 year ago because I was regularly getting bluescreens a couple minutes into a match.

Now I came back to play with some friends. Same problem still exists.

 

Maybe anyone can help?

Message 1 of 9 (396 Views)

Re: Apex Bluescreen

Champion
@MoovieGroovie Hello there, Could you please provide me with the following;

What hardware you got;
What OS and build;
What error code do you get on your bluescreen:

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Message 2 of 9 (379 Views)

Re: Apex Bluescreen

★★ Novice

I've been playing for about an hour now.

Weirdly a "repair" has fixed it, eventho it was a fresh download. -.-

Message 3 of 9 (362 Views)

Re: Apex Bluescreen

[ Edited ]
★★ Novice

never mind it crashed the game i played after i said its fixed

Message 4 of 9 (351 Views)

Re: Apex Bluescreen

[ Edited ]
★★ Novice

specs

 

GeForce GTX 1070 8mb GDDR 5

 

 

Bluescreen message:

 

WHEA_UNCORRECTABLE_ERROR

 

@EzyHawk 

Message 5 of 9 (346 Views)

Re: Apex Bluescreen

[ Edited ]
Champion

@MoovieGroovieTry to go to windows update do a scan and see if you have anything to update on your windows.
Have you OC gpu or cpu, if so disable the OC and disable it in the bios
You can also try the following:

Run Windows Memory Diagnostics:
>Open the Start menu, type “Windows Memory Diagnostic”, and press Enter

Run chkdsk
>Open the Start menu, type “chkdsk”, and press Enter

Disable Turbo Boost feature in BIOS

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Message 6 of 9 (307 Views)

Re: Apex Bluescreen

[ Edited ]
★★ Novice

Nothing overclocked, I've had a problem with my GPU (GTX 960). Last year I got a new one GTX 1070, and it seems to have the same problem, maybe its corolated. The fan is just going crazy, not MEGA crazy but its loud. My whole screen just freezes (both monitors). @EzyHawk 

Message 7 of 9 (290 Views)

Re: Apex Bluescreen

★★ Novice

still present, after the discord fix, and the core usage adjustment

Message 8 of 9 (240 Views)

Re: Apex Bluescreen

Community Manager

Hey @MoovieGroovie 

 

From the screenshot you posted it looks like you're on an older version of Windows 10. The most recent version is 1909, which would have come out in late 2019. When you have a chance can you try checking for updates on your PC to see if that helps with the bluescreens? 

 

You can find more info on how to check for updates over at the Microsoft Support website. Let me know if that helps at all. Thanks!

 

 

/Kent

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Message 9 of 9 (212 Views)