Any way to resolve Banned account? (specific case)

[S4RGATANAS]

1. My EA account was hacked long time ago, the issue was solved and I am almost 100% sure it was not my fault but on EA side.

2. Due to the hack, my SWTOR Bioware account is suspended and few tickets was raised in the past.

3. I run out of patients and send EA to hell in an email

4. I bought original SWTOR copy and I am unable to raise ticket to EA again as I do not wish to subscribe just to open a ticket.

5. I am still pissed on EA and I do not want to support it, as it does not support me. However I love SWTOR game and I miss it.

Any ideas? :D

[RealymanLP]

Hey @S4RGATANAS

For your SWTOR Account you can write an email to swtoraccountdisputes@bioware.com, to get it back.

[S4RGATANAS]

Thank You, I will try!

[S4RGATANAS]

OK I did wrote them, they response so far is that I should call to the number 0203 014 1826 UK ... which I did, but the line is offline (saying its online almost all the time)....tried several times, no response. Awaiting Bioware support response now......so far dead end again.

[proxos666]

CS hours is detailed below 

If within the UK the number is 0203 014 1826 otherwise it is +44 203 0141 826

Support – For any Account, Payment, or Technical issues our Customer Service team is here for you! You can reach them via the following numbers:

• USA: 1-(855)-345-2186 (Phone support available from 10.00 CT - 19.00 CT)
• UK: +44 (0)203 0141 826 (Phone support available from 15.00 GMT - 00.00 GMT)
• Germany: +49 (0) 221 8282 9212 (Phone support available from 11.00 CET - 20.00 CET)
• France: +33 (0) 4 81 68 10 51 (Phone support available from 11.00 CET - 20.00 CET)