Re: Antivirus programs reporting r5apex.exe as malware

by WondersLV
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Original Post

Re: Antivirus programs reporting r5apex.exe as malware

★★ Novice

we are sure that restoring the file does not infect the pc with something malware, is there a guarantee that it is safe?

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Re: Antivirus programs reporting r5apex.exe as malware

[ Edited ]

Hey @Arxenya 

 

If your PC is not infected with any other viruses then it's safe to restore the file.

There is always a chance the a virus could have infected the Apex Launcher and i suggest repairing.

 

But i don't think that is the case here but just a false positive. 

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Message 42 of 54 (1,339 Views)

Re: Antivirus programs reporting r5apex.exe as malware

★★ Novice

No other virus in my pc, I found the same problem that the other guys reported with the r5apex.exe file only after window 10 update, in my case it's about Avast. But here we are not talking about bug or simple game problems, malware and viruses are a big problem, it is right to be sure. So thanks for answering me, I will follow your guide to solve the problem and return to play.

Message 43 of 54 (1,319 Views)

Re: Antivirus programs reporting r5apex.exe as malware

★★★★★ Apprentice

Guys, I believe this only happen after the void patch. Only AVG & Avast is giving problem.

I don't see other players or other kind/type of antivirus reporting.

Here's another thing, AVG & Avast has merged together. 

https://blog.avast.com/avast-and-avg-become-one

 

So guys just make an exception on r5apex. 

Message 44 of 54 (1,315 Views)

Re: Antivirus programs reporting r5apex.exe as malware

★★★★ Novice
@Zeelmaekers flag it as false positive? what is positive about it? I can't play this game. And my antivirus is making alerts for first time in 2 years about some malvare. And what is guarantee that that fail is not
infected with some huge virus? All that data on my PC is not safe with it...

Yes i am not IT specialist. And that's why i trust antivirus programs and they do all safety job for me.
So you can guarantee that is safe for us?
Message 45 of 54 (1,270 Views)
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Re: Antivirus programs reporting r5apex.exe as malware

[ Edited ]

Hey @WondersLV 


If you are using Avast or AVG then the chance your system is infected is small.
As you can read for my answer to Arxenya, if you didn't get before any notifications you'll be fine.

If you want to eliminate the risk of restoring a infected file.

Set a Exception and Repair the game, this will make sure you have a clean executable.

But if only AVG and Avast flagging this as a malicious file the chance is pretty small it will damage your system.

 

If the game was infected with a huge virus, i'm sure EA would have already took action.
But if you want to wait till they whitelist it again, that's also fine.

A lot of false positive's get patched really quick.

 

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Message 46 of 54 (1,258 Views)

Re: Antivirus programs reporting r5apex.exe as malware

[ Edited ]
★★★★ Novice

@ZeelmaekersCan you tell some strong arguments whay you are suggesting to trust it? not like one buddy said... because it's not trust worthy. So show pls in some ofiacal information that is safe meybe from avast or EA,that is safe to do it, i mean to Open the Avast user interface an manualy change it.
Just EA should garantie that is safe.

https://www.lawtechnologytoday.org/2016/11/ransomware-malware-threats/

and i just google it i don't know it's trustworthy site but still i got doubts.

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Re: Antivirus programs reporting r5apex.exe as malware

Community Manager

@WondersLV wrote:

@ZeelmaekersCan you tell some strong arguments whay you are suggesting to trust it? not like one buddy said... because it's not trust worthy. So show pls in some ofiacal information that is safe meybe from avast or EA,that is safe to do it, i mean to Open the Avast user interface an manualy change it.
Just EA should garantie that is safe.

https://www.lawtechnologytoday.org/2016/11/ransomware-malware-threats/

and i just google it i don't know it's trustworthy site but still i got doubts.


Hiya!

 

We're currently working with Respawn and various antivirus developers on this. At this time we have no reason to believe anything malicious is going on and that this is a simple false positive caused by the update. 

 

Feel free to @ us if you have any further questions Standard smile

EACade
Message 48 of 54 (1,217 Views)

Re: Antivirus programs reporting r5apex.exe as malware

★★★★ Novice
@EA_Cade ty for respond Standard smile
Message 49 of 54 (1,211 Views)

Re: Antivirus programs reporting r5apex.exe as malware

★★★ Newbie

yeah thats not how code works when you mess up your parentheses the code doesnt compile and nothing works. that can be a huge pain in the a**.(looking at you scheme(https://en.wikipedia.org/wiki/Scheme_(programming_language) ))

 

far more likely that they used code which can be used for nefarious purposes as well, what they use it for might not be bad but it might still circumvent your computers security in an unintended way.

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