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Re: Antivirus programs reporting r5apex.exe as malware

by EA_David
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Original Post

Re: Antivirus programs reporting r5apex.exe as malware

★★★★ Novice
@jclifton82 Open Avast. - Menu -- Settings -- Exception -- Add Exception -- Browse -- 'Tick' (folder path) [C:\Program Files (x86)\Origin Games\Apex]

Something like that.
Message 11 of 52 (2,200 Views)

Re: Antivirus programs reporting r5apex.exe as malware

★★★★ Novice

I know I can make it as exception but question is what the * does that mean. Never before has any antivirus done this and now suddenly after patch at least 2 different programs are reporting this as malware.

Message 12 of 52 (2,179 Views)
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Re: Antivirus programs reporting r5apex.exe as malware

Community Manager

Hi all. 

This does appear to be a false positive of course -they do happen from time to time- but we'll investigate what's happening here. 

Thanks for the posts.  

Message 13 of 52 (7,705 Views)

Re: Antivirus programs reporting r5apex.exe as malware

★★★★ Novice

Hi, I think I solved the issue (atleast for me) 

 

Launch Avast and go to settings in the right corner and then exceptions. There you will have the option too add an exception. Copy and paste this file in the blank space, "C:\Program Files (x86)\Origin Games\Apex\R5Apex.exe" and add it as an "exception-file" and repair the game in Origin. Worked for me.

 

sorry for poop English

Message 14 of 52 (2,072 Views)

Re: Antivirus programs reporting r5apex.exe as malware

★★★★ Novice
@bnYlicious As I said previously, I know I can add it to exceptions but question is why it is doing that... Something wrong with your reading ability?
Message 15 of 52 (2,050 Views)

Avast is thinking r5apex.exe is a malware

[ Edited ]
★★★★ Novice

Don't tell me i'm the only one?
Tried to repair the game and avast still blocks me out, removing the exe file.

Edit: i did report it as false positive but still curious on why does avast think its malware.

Message 16 of 52 (730 Views)

Re: Antivirus programs reporting r5apex.exe as malware

★★★★ Newbie

what do you mean by copy and paste the empty bar you cant copy and paste a empty bar 

 

Message 17 of 52 (1,989 Views)

Re: Antivirus programs reporting r5apex.exe as malware

★★★★ Novice

Makes you question what EA did for it to be suddenly flagged after working no-problem for months...

Message 18 of 52 (1,883 Views)

Re: Antivirus programs reporting r5apex.exe as malware

★★★★★ Newbie

Can agree with this - temporarily fixes this. Worth keeping an eye though, if EA release another update soon, we can remove the exclusion list - definitely wanna keep our rigs protected, never know when these crafty malwares try to get on ....

Message 19 of 52 (1,818 Views)

Re: Antivirus programs reporting r5apex.exe as malware

★★★★ Novice

Just wait for next update/patch

Message 20 of 52 (1,719 Views)

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