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Anthem won't launch. Says cannot find the application

by cyarbrough88
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Anthem won't launch. Says cannot find the application

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When I try to open Anthem on my PS4, I get an error message that reads "Cannot find the application. Do you want to look in the Playstation Store?" Then when I try to find it in the store, I find it and when I try to open it or redownload it, I get the same error message. Has anyone else had this happen? Did you find a solution to this problem?

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Re: Anthem won't launch. Says cannot find the application

Hey @cyarbrough88

 

That's odd, sorry to hear about this.

 

Can you try restoring the game licenses in your PS4 settings, and doing a hard reset on your Console?

 

Select Settings > Account Management > Restore Licenses, then fully turn off your Console for 30 seconds or so, and turn it back on.

 

Thanks Standard smile

 

- iluminate

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Re: Anthem won't launch. Says cannot find the application

Hey @cyarbrough88

 

That's odd, sorry to hear about this.

 

Can you try restoring the game licenses in your PS4 settings, and doing a hard reset on your Console?

 

Select Settings > Account Management > Restore Licenses, then fully turn off your Console for 30 seconds or so, and turn it back on.

 

Thanks Standard smile

 

- iluminate

_________________________________________________________________________________

Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as a solution✔

DICE Friend

EA Game Changer

I do not work for EA
Message 2 of 2 (6,724 Views)
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