Help us improve Answers HQ! Take Survey No, Thanks

Anthem keeps shutting down my ps4

by PerdHapleyHere
Reply

Original Post

Anthem keeps shutting down my ps4

★★★ Novice

Please get this fixed. I want this game to succeed; this is frustrating AF. 

Message 1 of 21 (4,910 Views)

Re: Anthem keeps shutting down my ps4

★★★ Newbie

Friend and myself just finished playing for the night and when we both went to close the game application it shut down our ps4s. She keep losing connection to group all night as well and she has better internet connection then myself.

Message 2 of 21 (4,814 Views)

Re: Anthem keeps shutting down my ps4

★★★★ Novice

It's happened to me twice, once during a game crash and once while closing application.

Message 3 of 21 (4,744 Views)

Re: Anthem keeps shutting down my ps4

★★★ Newbie

Same here happened twice when I was closing down the game...

Message 4 of 21 (4,673 Views)

Re: Anthem keeps shutting down my ps4

★★★★ Apprentice

Ya wth is this? I've never had a game completely turn off my ps4. Only when I go to "close application". This is some virus/malware level hax lol.

 

Plz fix!

Message 5 of 21 (4,536 Views)

Re: Anthem keeps shutting down my ps4

★★ Novice

Yup. Same thing happened to me the other night. Took my PS4 ages to boot back up aswell. Also been having issues with Anthem just closing itself down mid-game. Please fix this because I'm really enjoying this game and it's ruining my experience!

Message 6 of 21 (4,526 Views)

Re: Anthem keeps shutting down my ps4

★ Apprentice

This is happening to me as well. I’m too afraid to play the game now. It’s crashed my PS4 three times now. And only when I’m closing the game application. The game was fine for me on Saturamd Sunday, but now it’s unplayable as it has a hard time connecting to EA severs and is kicking me out left and right.

Message 7 of 21 (4,499 Views)

Re: Anthem keeps shutting down my ps4

★★★★ Apprentice
Me too, twise. First time it seemed like it switched it off but I needed to pull the power cord to get it back up again. Second time it didnt go black but I got the movable ps4 background so I tried holding the ps button to quit the game, but got selection to switch off or reset. Obviously choosing one of them just froze the thing completely.
Never seen anything crash that hard before on the ps4
Message 8 of 21 (4,482 Views)

Re: Anthem keeps shutting down my ps4

★★★★ Apprentice
https://answers.ea.com/t5/Technical-Issues/PS4-pro-Anthem-causes-console-crash/m-p/7585857#M15282

Same issue, please focus on that thread so all frustration is gathered in one bundle Wink easier to get noticed.
Message 9 of 21 (4,400 Views)

Re: Anthem keeps shutting down my ps4

★★★★ Apprentice
At the moment, I'm just avoiding the "close application" function. Will see what happens when I allow the PS4 to auto suspend/close by itself.
Message 10 of 21 (4,345 Views)
Twitter Stream