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Re: Anthem Quits on Heart Of Rage Acceptance

by EA_Barry
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Anthem Quits on Heart Of Rage Acceptance

★★★★ Novice

On accepting the Heart Of Rage mission after the Halyuk cut scene (You will not be able to return to Fort Tarsis till you complete this mission), Anthem exits to desktop. I've tried several times, but the result is the same. Any help?

Message 1 of 9 (438 Views)
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Re: Anthem Quits on Heart Of Rage Acceptance

Community Manager

@WD1307 

 

Are you sure you are on the latest version of the game?

 

Try right clicking and then Update Game.

 

https://answers.ea.com/t5/Technical-Issues/Game-exit-s-to-desktop-not-random/m-p/7854772#M24814

 

Thanks.

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Message 2 of 9 (412 Views)

Re: Anthem Quits on Heart Of Rage Acceptance

★★★★ Novice

Yup. I'm on the latest updated version of Anthem. When I Switched to another Pilot & played, it worked. But on the one I was trying earlier, it doesn't.

Message 3 of 9 (404 Views)

Re: Anthem Quits on Heart Of Rage Acceptance

Community Manager

@WD1307 

 

Can you please let us know if a right click and Repair on the game in Origin has an effect on this?

 

Thanks.

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Message 4 of 9 (400 Views)

Re: Anthem Quits on Heart Of Rage Acceptance

★★★★ Novice

Repair solution doesn't work.

Message 5 of 9 (389 Views)

Re: Anthem Quits on Heart Of Rage Acceptance

Community Manager

@WD1307 

 

When experiencing game startup issues, freezes or crashes, try the the following:

 

  • Check your system and whether it meets system requirements.
  • Try to checking your game files: right-click on the game tile -> Repair
  • Perform a clean boot
  • In case of random crashes or freezing issues try to set-up your Video Quality settings. Might some of the settings are causing your crash.
  • Refresh your Anthem settings folder by moving folder contents to your desktop: C:\Users\"Username"\Documents\BioWare\Anthem\settings.
  • Perform a video driver re-install  NVidia or AMD.
  • Disable Origin in-game: Application Settings -> Origin In Game -> Disable Origin In Game
  • If you use a Windows 10 N version, you need to install the "Media feature pack for Windows 10 N and Windows 10 KN editions".
  • Perform a full re-install of the game (this is literally a last resort)

https://answers.ea.com/t5/Technical-Issues/PC-Console-Troubleshooting-Guide/td-p/7477511

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Message 6 of 9 (379 Views)

Re: Anthem Quits on Heart Of Rage Acceptance

★★★★ Novice

Try not skipping the cutscenes and the dialogs

Message 7 of 9 (372 Views)

Re: Anthem Quits on Heart Of Rage Acceptance

★★★★ Novice
@WD1307 I am currently having the same issue on xbox. Find anything that worked?
Message 8 of 9 (237 Views)

Re: Anthem Quits on Heart Of Rage Acceptance

★★★★ Novice

So I am an xbox user as well. I am having the same issue with the crash everytime I try starting the heart of rage quest. I had gotten to lvl 22 and completed all side missions and contracts beforehand. And cannot complete return and finish story because the client crashes everytime after cutscene skipped or not. The only option i seam to have is to start over with new pilot. Which sux be ause now i have to run through eveything again just to find out if it will crash again. Can I please get some assistance with this issue?

Message 9 of 9 (182 Views)

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