Re: Another case of lost password and security key

by proxos666
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Original Post

Accepted Solution

Another case of lost password and security key

★★★ Newbie

Hello,

 

I know it is a common issue, but I haven't played in years and would like to come back. However, I forgot my password and changed phone several times so no access to security key. 

 

I tried to find a contact, but since I am no longer subscriber, I am not eligible to open a ticket or to call. Also, it would be problematic for me to call.

 

Is there any way how to solve this or is it SWTOR lost to me forever? 

 

Thanks.

Message 1 of 2 (322 Views)

Accepted Solution

Re: Another case of lost password and security key

@shade511 

 

You need to call swtor cs, anyone can call with an account issue

 

Phone Support – For any Account, Payment, or Technical issues our Customer Service team is here for you! You can reach them via the following numbers:

  • USA: 1-(855)-345-2186 (Phone support available from 10.00 CT - 19.00 CT)
  • UK: +44 (0)203 0141 826 (Phone support available from 15.00 GMT - 00.00 GMT)
  • Germany: +49 (0) 221 8282 9212 (Phone support available from 11.00 CET - 20.00 CET)
  • France: +33 (0) 4 81 68 10 51 (Phone support available from 11.00 CET - 20.00 CET)

note the (0) is not dialed if outside the country listed

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

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Message 2 of 2 (307 Views)

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Re: Another case of lost password and security key

@shade511 

 

You need to call swtor cs, anyone can call with an account issue

 

Phone Support – For any Account, Payment, or Technical issues our Customer Service team is here for you! You can reach them via the following numbers:

  • USA: 1-(855)-345-2186 (Phone support available from 10.00 CT - 19.00 CT)
  • UK: +44 (0)203 0141 826 (Phone support available from 15.00 GMT - 00.00 GMT)
  • Germany: +49 (0) 221 8282 9212 (Phone support available from 11.00 CET - 20.00 CET)
  • France: +33 (0) 4 81 68 10 51 (Phone support available from 11.00 CET - 20.00 CET)

note the (0) is not dialed if outside the country listed

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 2 (308 Views)