An error has occurred while trying to redirect your request. (SWTOR ) [ Edited ]

[Deepsleeper149]

Hello, mates!

I got some issue with payment. Every time then i trying to purchase subscribe, i get this message:

"An error has occurred while trying to redirect your request. Please, try again later".

I'm already tried:

1) Change my Country in Basic Account Information (doesn't help);

2) Only after the p.1, I finally was able to change the method of payment (doesn't help too);

3) Cleare cookies and change browser (same error);

4) Link my PayPal account;

I guess now i should waiting 24-48 hours for the next trying...

Please! Today is a first day after servers merge! I really want to buy subscribe to continue my saga! 

Help, guys.

[EA_Kipling · Accepted solution]

@Deepsleeper149

Can you try and see if you can make the purchase on Origin's side? Try this: https://www.origin.com/store/star-wars/star-wars-the-old-republic/deluxe-pack or the Standard Edition.

[EA_Kipling · Accepted solution]

@Deepsleeper149

Can you try and see if you can make the purchase on Origin's side? Try this: https://www.origin.com/store/star-wars/star-wars-the-old-republic/deluxe-pack or the Standard Edition.

[Deepsleeper149]

 @EA_Kipling

God bless you, my dear friend! It worked for me without any problems.

Now I can survive until next month!

Thank you and good luck!

[Vanguarding]

What kind of runaround is that? Origin purchase is one-time only, is it not?

[MagistrVladimir]

Origin purchase is one-time only... need help with it too.

[Ahrngrim]

@MagistrVladimir

For problems with the purchase on origin contact origin Support,

For Problems with the purchase on swtor.com or using the codes Contact CS here: 

Contact support by phone

If you need help with your account, get an error message while making a payment, or if you cannot log in to the game, please contact the Star Wars: The Old Republic Customer Service team by phone.

Contact our team by calling the numbers listed below:

• USA: 1-(855)-345-2186 (Support available from 9.00 CT - 21.00 CT)
• UK: +44 (0)203 0141 826 (Support available from 15.00 GMT - 3.00 GMT)
• France: +33 (0) 4 81 68 10 51 (Support available from 11.00 CET - 20.00 CET)
• Germany: + 49 (0)221 8282 9212 (Support available from 11.00 CET - 20.00 CET)

[MMXL_MadFox]

Just ran into this issue. After 2 hours of googling and saying many interesting words about SWTOR suppord, found a solution myself.

The point is - I noticed that payment is going on EA website, not swtor. So I went to my EA account. There I found "payment methods"

 https://myaccount.ea.com/cp-ui/paymentandshipping/index

After I've deleted every payment method from there (had 2 old debit cards there and 1 old credit card) - IT F****G WORKED!

So I've decided to make things easy for everyone still having this problem and white in this old topic, wich is first in google on the problem code request.

[proxos666]

@MMXL_MadFox 

glad to hear your got this resolved , for others this can also appear as a redirection strategy error per this link

[B1ack_J_1975]

Hello!

I'm very old subscriber (from first year), but after long time gameout i want repeating subscribe.

Every time then i trying to purchase subscribe, i get this message:

"An error has occurred while trying to redirect your request. Please, try again later".

[Belgorad]

@B1ack_J_1975 

Try the redirect strategy link in the post above yours to see if it resolves the issue.