Re: Always get Maintenance, high traffic. Cant Subscribe

by tk_kreed
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Always get Maintenance, high traffic. Cant Subscribe

[ Edited ]
★★★ Newbie

Hey, my account is, Nines_Goldberg
Every time, i try to sub to swtor, i get " Maintenance-SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic". Tried swtorista guide to fix this https://swtorista.com/articles/swtor-account-cant-subscribe-due-to-maintenance/ ,but nothing is helping. How can this be fixed? is it my EA account or Swtor Account that is the problem?

Message 1 of 20 (1,349 Views)

Accepted Solution

Re: Always get Maintenance, high traffic. Cant Subscribe

@Seraliss 

 

You need to login on the EA account that uses the same email that is on your swtor account and reset the password , that will restore purchasing on that swtor account.

 

steam purchases made whilst the EA account is disabled need to be emailed into support per the sticky https://answers.ea.com/t5/Technical-Issues/INFO-Steam-Purchase/td-p/9356718/jump-to/first-unread-mes...

 

Once you fix that EA account then any future purchases will work as intended

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 3 of 20 (1,252 Views)

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Re: Always get Maintenance, high traffic. Cant Subscribe

★★★ Newbie

same here even bought a sub on steam and then found my account like this been debating just filing a chargeback and giving up after three days of emailing and nothing

My account is Symundx

Message 2 of 20 (1,303 Views)

Re: Always get Maintenance, high traffic. Cant Subscribe

@Seraliss 

 

You need to login on the EA account that uses the same email that is on your swtor account and reset the password , that will restore purchasing on that swtor account.

 

steam purchases made whilst the EA account is disabled need to be emailed into support per the sticky https://answers.ea.com/t5/Technical-Issues/INFO-Steam-Purchase/td-p/9356718/jump-to/first-unread-mes...

 

Once you fix that EA account then any future purchases will work as intended

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 3 of 20 (1,253 Views)

Re: Always get Maintenance, high traffic. Cant Subscribe

@Tesller_the_Nine 

 

You have another EA account with the personna ninzi , that EA account uses a hotmail email address , that account needs a password reset to restore purchasing on that swtor account

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 20 (1,250 Views)

Re: Always get Maintenance, high traffic. Cant Subscribe

★ Novice

I've been having the same problem and I tried everything and I still can't subscribe due to the maintenance error I keep getting

Account name:GidionReaper

Message 5 of 20 (1,096 Views)

Re: Always get Maintenance, high traffic. Cant Subscribe

@gidion2244 

 

The EA account that uses the same email as on your swtor account is banned , that will need to be sorted to fix purchasing on that swtor account

 

try using https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=banne... 

 

to open a case with help.ea.com

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 20 (1,072 Views)

Re: Always get Maintenance, high traffic. Cant Subscribe

★★ Novice

Having the same issue... my ID is TKKreed

Message 7 of 20 (1,033 Views)

Re: Always get Maintenance, high traffic. Cant Subscribe

@tk_kreed 

 

you need to login on the EA / Origin account that has the persona kreedtk, and uses a hotmail.com email , that account needs a password reset 

 

use https://signin.ea.com/p/web2/resetPassword

 

once that is sorted then use incognito mode on chrome or clear the cache and cookies on the web browser

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 8 of 20 (995 Views)

Re: Always get Maintenance, high traffic. Cant Subscribe

★★ Novice

Thank you very much for the help Thumbs up

Message 9 of 20 (979 Views)

Re: Always get Maintenance, high traffic. Cant Subscribe

★★★ Newbie

I am having the same issue...Dragonwryder....I have changed yahoo email on EA and still have same issue

Message 10 of 20 (781 Views)