Re: Always disconnecting

by EA_Darko
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Original Post

Always disconnecting

★★★ Newbie

Playing Apex Legends and for some reason i get lagged out or disconnected WHEN IM DOING GOOD.

 

I get decimated and only spend 2-6 minutes in the game? Its totally fine. When im one of the last people alive? Disconnect. When i do an epic finisher? I mysteriously get disconnected. 

 

My theory is EAs anti cheat software is so poorly made, my anti-virus software marks it as a threat to the system and kills it, therein kicking me from the game. 

 

Thats a theory though, and disabling my antivirus does nothing for it. 

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Re: Always disconnecting

Community Manager

Hey @xxsnowxxdeath21 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

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