All skins reset.

[GoodStuff1992]

Okay I was loading into a game and i picked mirage.

When it showed us our squad it switched to me to wraith and she had default skin, banner,and pose. So I loaded in with wraith somehow when i picked mirage? 

I get back to the lobby and noticed that ALL my skins,banners,and everything has been reset. EVEN GUN SKINS! WHAT THE HECK????

XBOX ONE S WITH SSD RUNNING APEX. 

[Zeelmaekers · Accepted solution]

Hey,

If you are unable to find your skins, i recommend relogging or making sure you aren't logged in to the wrong account.

If  this problem still occur, you can contact a EA Advisor to look in to this case.
Click here to contact a EA Advisor

[Zeelmaekers · Accepted solution]

Hey,

If you are unable to find your skins, i recommend relogging or making sure you aren't logged in to the wrong account.

If  this problem still occur, you can contact a EA Advisor to look in to this case.
Click here to contact a EA Advisor

[Gabrielmojo26]

Bump, just had this glitch happen to me as well, any solutions to this issue?

[Zeelmaekers]

Hey @Gabrielmojo26 

Yes, there is 
We cannot help with account-related issues on Answer HQ but the support team will happily look into this situation for you.

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@Zeelmaekers wrote:

Hey,

If you are unable to find your skins, i recommend relogging or making sure you aren't logged in to the wrong account.

If  this problem still occur, you can contact a EA Advisor to look in to this case.
Click here to contact a EA Advisor

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