All purchase attempts stall out

Jamesxz12 · May 2020

On any purchase attempts the process “takes to long” and I am unable to purchase any crystals or bundles. How can I fix this? My account is up to date and not comprimised.

EA_Lanna · May 2020

Hi @Jamesxz12,

It may help to switch over to wifi connection if you're using mobile data as it'd should be a stronger more stable connection. Aside from that, please run through the troubleshooting steps for your device here: "Star Wars Galaxy of Heroes Basic Troubleshooting Guide".

EA_Lanna

____________________________________________________________

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

All purchase attempts stall out

Original Post

All purchase attempts stall out

Re: All purchase attempts stall out