All progress reset due to Gamecenter issue

[radicalism4life]

I got a notification for game center when I opened the app, and it gave me two options: the left option was "New game", and the right side option was "continue" or something like that. I have never seen this pop up before in the two years I have played this game. Not once.

The first few times i opened the app (I was going on and off over the course of half an hour), I clicked the continue option.

Then I accidentally clicked the new game option. This can be reversed if I sign out of game center apparently, however that is not working.

Not sure to fix this. It does not matter whether or not I am signed into game center, I always am at the tutorial.

If there is any additional information that I need to give in terms of account info, I can give whatever I have available. Here is my swgoh.gg account:

https://swgoh.gg/p/388687512/

[EA_Lanna · Accepted solution]

Hi @radicalism4life, 

Please get in touch with our support team asap using the steps from the thread linked below. If you have the Player ID from the original account handy, that would be helpful also:

• How to contact support
• How to find your Player ID 

- EA_Lanna

[EA_Lanna · Accepted solution]

Hi @radicalism4life, 

Please get in touch with our support team asap using the steps from the thread linked below. If you have the Player ID from the original account handy, that would be helpful also:

• How to contact support
• How to find your Player ID 

- EA_Lanna