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Ad sounds play when phone is on silent

by BigAppleYinzer
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Ad sounds play when phone is on silent

★★ Newbie

Up until a few weeks ago, When my iPhone was on silent, ads would also default to being on silent in Sims Mobile. Now, select adds (ex. Kim Kardashian Hollywood, Home Design Makeover) will always have the sound on by default, even when the phone is on silent. Pretty big issue when you are in a silent room expecting your phone to be quiet too!

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Re: Ad sounds play when phone is on silent

This sounds like a bug. Could you open a new post in the bug forum for this?

You can find the bug forum over here: https://answers.ea.com/t5/Bug-Reports/bd-p/the-sims-mobile-bug-reports-en

 

The bug forum has a small list with questions that might just help to solve the problem!  

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do not work for EA

 

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