Account was Hacked now im Banned

bouncyorange202 · July

I havent played Apex or logged in to my EA account since October of 2023. I recently bought a pc and recovered my hacked account. Now when i try to play it says i have been banned. On the EA ban status page it says the ban was OVERTURNED but i still cant play. Keep in mind the offence was when my account was HACKED. Is there anything i can do as i did not commit this offence and it says the ban was overturned. Is my account banned or is it just a bug. Please any assistance is much appreciated.

EA_Lanna · July

Hi @bouncyorange202,

Our Terms of Service team can take a look into it for you. Please fill out the webform to send in an appeal to that team.

- EA_Lanna

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EA_Lanna · July

Hi @bouncyorange202,

Our Terms of Service team can take a look into it for you. Please fill out the webform to send in an appeal to that team.

- EA_Lanna

____________________________________________________________

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Blancey2k9 · 2 weeks ago

This has just happened to me recently and I have been permanently banned I ain’t played Apex for almost a year but when I looked on my account someone had had conversations with EA they changed my name date of birth everything including email but EA have made the decision to ban me I can’t support EA after this wrongful decision I have never cheated in my life I feel robbed of my account I have invested in man this is shocking.

Account was Hacked now im Banned

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Account was Hacked now im Banned

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Re: Account was Hacked now im Banned