Re: Account lost

by EA_Aljo
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Accepted Solution

Account lost

★★★ Newbie

Hello dear support.

 

  • I'm facing an issue. I have an account that I tried to link to another mail address. The problem is that by a misclick I have unlinked the account and have disconnected from the game. Now the account is lost without any way to connect to it. I was wondering if you could help me to retrieve the account.

The account was linked to the adress : [edit: email address removed] and is using the allycode following : 171-368-475

I don't kniw why but the account is now responding to another name that the one I gave to it : Tiali Shoma (instead of DonaldHeyde) 

 

Thanks for the help you will bring to me.

 

 

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Accepted Solution

Re: Account lost

Community Manager

Hi there, @Redwantstobattle 

 

We're not able to help with account issues over Answers HQ. An advisor will need to investigate this. To get in touch with one, please follow the instructions here. Thank you.

Aljo.png

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Re: Account lost

Community Manager

Hi there, @Redwantstobattle 

 

We're not able to help with account issues over Answers HQ. An advisor will need to investigate this. To get in touch with one, please follow the instructions here. Thank you.

Aljo.png
Message 2 of 2 (87 Views)